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Crypto Taguig Jobs
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Latest Web3 Taguig Jobs:
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AML Compliance Specialist @ Coins
- Assist the MLRO in the detection, mitigation, and managing AML compliance breaches, and conducting root cause and impact analysis of any identified
- Assist in assessing the company's current KYC/CDD/EDD process and controls, identifying gaps and recommend solutions
- Assist with various aspects of managing AML regulatory reviews, and AML compliance-related audits
- Participate and support AML related projects (e.g., process improvement and systemimplementation)
- Assist in setting and tuning thresholds for AML/CTF related systems
- Support on all aspects of AML requirements wherein assessing potential impact on the existing policies/procedures and implementing changes and improvements to with the existing controls to ensure compliance
- Assist to ensure that the appropriate controls are in place by performing the gap and risk impact analysis on current and incoming regulation
- Assist the BSP/Internal Auditors/External Auditors in conducting its periodic audit
- Contribute to produce and issue monitoring reports and MI reports to business units and management relevant to the AML compliance monitoring and review such as analyzing the background of new and existing customers
- Minimum of 2 years of related work experience
- Steadfast in convictions and assertive; able to communicate to management the importance of AML compliance
- Leadership presence, ability to assess risk, strong business acumen
- Strategic thinker, with the ability to make decisions under pressure and in a fast-paced environment
- Detail-oriented with excellent analytical skills that can provide useful data for senior management
- Regulatory Compliance experience is an advantage
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AML Quality Assurance Specialist @ Coins
- Conduct regular reviews and audits of transaction monitoring alerts and cases to ensure accuracy, completeness, and adherence to regulatory requirements and internal policies
- Identify areas for improvement in transaction monitoring processes, systems, and procedures, and work collaboratively with relevant teams to implement enhancements and efficiencies
- Assess the effectiveness of transaction monitoring controls and systems in detecting and mitigating financial crime risks and make recommendations for enhancements as necessary
- Stay abreast of relevant laws, regulations, and industry best practices related to transaction monitoring and financial crime compliance and ensure that monitoring processes are in line with regulatory expectations
- Provide guidance to team members involved in transaction monitoring activities to ensure consistent understanding and execution of AML regulations through 1:1 coaching
- Perform UAT for system implementation and review and optimize process flows across AML transaction monitoring and investigation analysis, if needed
- Support internal and external audits and ad hoc information request related to AML Transaction Monitoring and Investigation.
- Provide recommendation for the creation/enhancing of Transaction Monitoring Alerts
- Experience as a Quality Assurance Specialist is required
- Minimum of 2 to 3 years of experience in transaction monitoring, financial crime compliance, or related fields within the financial services industry
- Strong understanding of anti-money laundering (AML) regulations, sanctions requirements, and other relevant compliance obligations.
- Excellent analytical skills and attention to detail, with the ability to review and analyze large volumes of data effectively
- Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization
- Experience in performing UAT for system implementation and review and optimize process flows across AML transaction monitoring and investigation analysis
- Experience in conducting 1:1 coaching and providing constructive feedback is required
- Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
- Ability to lead process improvements connected to Transaction Monitoring
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Senior Social Media Specialist @ Coins
- Develop and execute social media strategies to increase brand visibility, engagement, and community growth.
- Create, curate, and manage all published content, including Retweets/Reshares, that resonates with our audience and aligns with our brand voice.
- Monitor and analyze social media metrics to measure campaign success and identify areas for improvement.
- Engage actively with our community by responding to comments, messages, and interacting with followers to build a positive brand image.
- Stay up-to-date with the latest trends, technologies, and developments in the crypto and Web3 space.
- Collaborate with marketing and design teams to maintain cohesive brand messaging across all channels.
- Manage social media advertising campaigns, including budgets, and track performance metrics.
- Produce and edit short-form videos for TikTok and Instagram Reels.
- Proven experience as a Social Media Specialist or similar role, preferably in the crypto or Web3 industry (3-5 years of work experience).
- Expertise in using X (Twitter) and understanding its dynamics.
- Strong understanding of the crypto and Web3 ecosystem, trends, and best practices.
- Excellent communication and interpersonal skills, with a passion for community engagement and brand storytelling.
- Ability to multitask and manage multiple projects simultaneously in a fast-paced environment.
- Analytical mindset with proficiency in social media analytics tools.
- Bachelor's degree in Marketing, Communications, Business, or a related field is preferred.
- Basic video editing skills for TikTok and Reels.
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FX Ops Associate (PH) @ Coins
- Source and conduct marketing calls to potential clients to establish rapport and identify client’s foreign exchange needs
- Service client’s requirements for all FX transaction needs
- Maintain existing client relationships and promote FX services
- Onboarding of new clients KYC documents and proper due diligence
- Updating of necessary KYC document annually if necessary
- Provide market feedback, forecast, and account update to immediate supervisor
- Maintain and track P&L on successful trades of clients for internal books and regulatory reporting requirements
- Ensure compliance with Company and other regulatory operating processes and controls
- Will do end-to-end transaction processes
- Other ad-hoc tasks
- 2-3 work experience (in Finance and Sales organizations)
- Bachelor’s Degree in Finance, Business Management, Economics or related discipline
- Detail-oriented
- Familiarity with Google suite
- Excellent communication skills
- Chinese Speaking is a plus to communicate with Chinese speaking clients
- Existing client portfolio/ network in relevant field
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Phone Support Lead @ Coins
- Lead the Phone Support team to achieve the team’s OKRs and individual goals.
- Coach/Supervise all team members on daily/weekly/monthly basis.
- Conduct regular team meetings to discuss process/knowledge gaps.
- Perform regular call calibration to identify opportunities.
- Perform RCA and create an action plan based on the SMART model.
- Prepare daily/weekly/monthly reporting.
- Monitor all attendance infraction including creating shifting schedules based on business needs.
- Oversee daily voice support operations for Coins.ph and Coins Pro services.
- Work closely with other business functions and share suggestions in improving the product and providing solutions to increase our service and process efficiency.
- Perform other related duties and tasks as may be required from time to time.
- Passionate about building lasting customer relationships and optimizing processes.
- Has 2 to 4 years of relevant experience including SMART Coaching.
- Graduate of Business Management, Entrepreneurship, Operations Management, or equivalent.
- Strong verbal and written communication skills in both English and Filipino.
- Strong analytical skills and knowledgeable in Google Suite programs.
- Highly-flexible, able to wear multiple hats, and thrives in a fast-paced work environment.
- Thinks fast under pressure and solves problems on the go without being overwhelmed.
- Trustworthy and able to protect confidential information with discretion.
- Meticulous, detail-oriented, and able to work quickly without supervision.
- Discreet and upholds customer privacy and confidential information.
- Has a track record for getting things done - drive, ownership, and execution is at the core of our culture.
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AML Transaction Monitoring Analyst (PH) @ Coins
- Performs AML assessments of flagged accounts
- Analyzes customer transactions and activities; identifies and escalates potentially suspicious activities
- Performs manual monitoring and additional user screening such that accounts deemed for further investigation are flagged and reviewed accordingly
- Reviews standard and enhanced due diligence documents submitted and collaborates with internal stakeholders to ensure accurate information is obtained
- Prepares team reports as deemed necessary
- Provides assistance in updating the team’s SOP as deemed necessary
- Graduated from a 4-year business, accounting, legal management, or related course from a reputable institution
- Understanding of relevant issuances, rules and regulations
- Strong analytical problem-solving skills
- Excellent oral and written communication and interpersonal skills
- Good organizational skills; has the ability to prioritize, manage multiple tasks, and adhere to strict deadlines.
- Ideal candidate has a minimum of 1 year experience in a compliance or AML-related role, and with training for AMLA related activities. Fresh graduates are free to apply!
- Ideal candidate has certification as AML Specialist or Sanctions Specialist or at least willing to be trained.
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Quality Assurance Specialist (Customer Experience) @ Coins
- Review agents’ conversations across all contact touchpoints to measure teams’ performance and track customer service quality.
- Organize a regular calibration session to evaluate agent performance.
- Identify lapses in agents’ performance and provide constructive feedback for improvement.
- Conduct 1 on 1 coaching on a weekly basis to eliminate any process gaps.
- Engage in customer listening to identify customer pain points and expectations. Review dissatisfaction comments from customers related to customer service to identify gaps in processes and handling then formulate action plans that would permanently address the issues.
- Drive the implementation of improved customer engagement strategies to increase agents’ efficiency. Identify processes that can be integrated to chatbot.
- Serve as an intermediary for escalations from agents and customers.
- Ensure communication is effectively delivered and appropriately addresses all customer concerns.
- Use customer service expertise to assess existing practices and procedures for process improvement opportunities within Customer Experience (CX) teams.
- Use tools to gather data and analyze trends or patterns affecting quality; highlight key successes and share best practices with associates and leads to ensure continued success in the quality of service. Present insights, provide structured and timely recommendations to the CX Leadership Team, management, and training as needed.
- Develop and conduct targeted group and/or individual coaching sessions that address service quality deficiencies and/or improvement opportunities.
- Collaborate with CX leadership, learning and development team, and the CX training teams to identify and streamline processes and implement process standards that enhance service delivery and the customer experience.
- Ensure customer service readiness for every product deployment and rollout through negative scenarios handling documentation.
- Perform other duties that may be assigned by the immediate supervisor and may have an impact on business operations and company goals.
- Educational background in business administration, management, finance, entrepreneurship, operations, or relevant work experience.
- Preferably has experience in international BPOs and exposure to financial services/institutions and financial technology industries.
- Experience in customer service and QA or any audit-related work is a must.
- Proven track record of analytical and critical thinking skills even under pressure.
- Has knowledge of Google Suite programs.
- Experience in AI is highly preferred but not required.
- Strong verbal and written communication skills in both English and Filipino.
- Great people skills and ability to communicate (negative) feedback.
- Highly-flexible, able to wear multiple hats, and thrives in a fast-paced work environment.
- Good organizational skills, knowledgeable of goal-setting practices.
- Examples of data visualization abilities and understanding of support metrics.
- Perception and presentation of basic business metrics and how support impacts those.
- Problem-solving capabilities to create meaningful strategies to improve support quality.
- Keen to details and able to work with minimal to no supervision.
- Has a track record for getting things done - drive, ownership, and execution are at the core of our culture.
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Corporate Paralegal @ Coins
- Prepare meeting documents
- Prepare corporate secretarial documents for domestic and foreign corporations
- Prepare the General Information Sheet for filing with the Securities and Exchange CommissionMonitoring
- Prepare reminder emails for Annual Stockholders’ Meeting in the case of domestic corporations and annual General Information Sheet filing
- Maintain calendar of meetings for the corporation
- Organize and maintain corporate records
- Update and review entries in the Stock and Transfer Book
- Update and review all stock certificate issuances or cancellations
- Assist with the preparation of the Corporate Secretary audit responses
- Assist the Corporate Secretary in meetings of the Board of Directors, Board Committee meetings, and shareholders’ meetings, including the preparation of the agenda and Board Minutes, and other Board related matters
- Facilitate the circulation of corporate documents for signatures
- Bachelor's Degree in Political Science, Legal Management, or related fields or Juris Doctor graduate
- With at least 2-3 years of experience as a paralegal
- Experience in Corporate Housekeeping, and in administrative management
- Proficient in MS Office applications
- Good English communication skills (oral and written)
- Highly organized and with excellent multi-tasking skills
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AML Transaction Monitoring Lead @ Coins
- Responsible in overseeing and guiding the AML Team, assigning tasks to team members, providing guidance / coaching, monitoring progress and ensuring team overall success
- Ensure the accuracy, completeness, and timeliness of covered and suspicious transaction reports
- Responsible in doing the second level review and conduct quality checks for the investigation handling
- Report the status of AML Reporting activities weekly
- Perform AML Transaction Monitoring and Transactional Due Diligence in compliance with the regulatory requirements
- Assist both Internal andexternal auditors most specially Regulatory related Audits
- Work with the Transaction Monitoring Head in improving the transaction monitoring SOPs
- Analyze process gaps and provide recommendations to the AML Compliance team for any process improvements
- Prepare weekly and monthly performance reports and submit to CCO
- Graduated from a 4-year business, accounting, legal management, or related course from a reputable institution
- Understanding of relevant issuances, rules and regulations
- Strong analytical problem-solving skills
- Excellent oral and written communication and interpersonal skills
- Good organizational skills; can prioritize, manage multiple tasks, and adhere to strict deadlines.
- Ideal candidate has a minimum of 2-3 years experience in a compliance or AML-related role, and with training for AMLA-related activities.
- Ideal candidate has certification as AML Specialist or Sanctions Specialist or at least willing to be trained.
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Fiat and Crypto Transactions Associate @ Coins
- Manage daily customer operations such as transaction processing, incident reporting, issue escalation, etc.
- Work closely with cross-functional departments in providing resolutions and recommendations for customer issues.
- Handle daily customer concerns with detailed, polite, and empathetic communication to ensure customer retention.
- Perform other related duties, and ad-hoc tasks as they may be required from time to time
- Prepare weekly and monthly reports that track the team’s overall performance and identify pain points that can be improved.
- Plan and implement strategies to provide excellent customer experience.
- Strong analytical skills and knowledge of Google Suite programs
- Strong verbal and written communication skills in both English and Filipino
- Highly-flexible, able to wear multiple hats, and thrives in a fast-paced work environment
- Thinks fast under pressure and solves problems on the go without being overwhelmed
- Meticulous, detail-oriented, and able to work quickly with minimal supervision
- Has a track record for getting things done - drive, ownership, and execution are at the core of our culture
- Amenable to shifting schedule (AM, Mid and Graveyard Shift) and weekend shift
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Community Management Intern @ Coins
- Community Engagement: Monitor and respond to community inquiries on social media platforms, forums, and other communication channels.
- Content Creation: Assist in creating and curating engaging content for social media, blog posts, and community updates.
- Event Support: Help organize and promote virtual and in-person community events, such as AMAs, and meetups.
- Feedback Collection: Gather and report user feedback, suggestions, and concerns to the socials or marketing team.
- Moderation: Support moderation of online forums, TG channels, and Discord servers to ensure adherence to community guidelines and policies.
- Analytics: Assist in tracking and analyzing community engagement metrics to evaluate the effectiveness of community initiatives.
- Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
- Passion for cryptocurrency, blockchain technology, and the digital finance industry.
- Excellent written and verbal communication skills, with the ability to engage with diverse audiences.
- Ability to work collaboratively in a team environment and contribute to various community projects.
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- Support the significant growth of the global marketing, trading desk, and finance department to ensure a successful onboarding and integration for the new joiners.
- Support leaders to shape their teams and help improve management capabilities.
- Gatekeeper of data accuracy to ensure employees' data are handled efficiently.
- Ensure employee communication is handled timely and effectively.
- Works closely with the department head and HR team to improve employee engagement, talent retention, and talent career development.
- Build comprehensive performance assessment principles and provide performance management guidance to line managers.
- Identify training needs and support the team’s career development.
- Implement and contribute to global HR projects and improve processes.
- Responsible for all your departments’ HC analysis, employee working efficiency, identifying the HC requirements, and hiring the right talents from sourcing to onboarding.
- Bachelor degree.
- 3-8 years of HR experience in a fast-growing team, preferred experience in global fintech or crypto industry, 1 year of HRBP experience is a must.
- Experienced in recruiting or talent acquisition is a must.
- Fluent in English.
- Regional experience or working knowledge of HR practices in global markets is preferred.
- Training experience is a big plus.
- Proficient in facilitating performance improvement conversations and handling basic data consolidation and analysis.
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Crypto OTC Trader (PH/SG) @ Coins
- Design and operate workflows and systems to support OTC trading as well as manage our firm’s liquidity platform
- Evaluate market conditions and volatility, execute trade while maintaining customer satisfaction and accounts
- Able to source for quotes from the market and obtain the best execution for our clients
- Ensure adequate record keeping to conform to regulatory requirements and regulations
- Further improve our OTC trading workflow and processes
- 1-3 years experience in Crypto or OTC trading
- Excellent analytical, and financial skills, with strong attention to detail
- Collaborate and communicate with stakeholders well
- Confident with using data to generate insights on your own. You know how to leverage data to make decisions and drive improvements
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- Assist in the development and updating of risk management policies and procedures
- Support the team in conducting risk assessments to identify potential organizational and operational risks including business continuity, financial risk and 3rd party risks
- Utilize the company’s existing risk framework and tools to identify and analyze risk across the organization
- Develop and implement risk mitigation strategies to address identified risks
- Foster a risk-aware culture within the organization through effective communication and training initiatives
- Participate in incident investigations and root cause analysis to identify risk factors
- Support the Risk Team in creating and presenting risk reports and other risk -related deliverables
- BA/BS degree in Risk Management, Finance or Business Administration required
- 0-1 year experience in risk management, governance, compliance and/ or resilience experience, preferably with a financial institution with regional operations
- Willingness and ability to accept responsibility and seek/provide guidance to department team members
- Working knowledge of MS Office/ Google Workspace
- Excellent communication (verbal and written) and interpersonal skills
- Strong initiative with exceptional analytical and reasoning skills
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CRM Specialist @ Coins
- Plan and execute CRM-related campaigns
- Master the current CRM tools used by Coins.ph
- Implement strategies to improve customer retention, enhance customer experiences, and drive growth
- Gather and analyze data to support CRM strategies.
- Provide insights to improve customer engagement.
- Draft and edit content for email, push notification & SMS.
- Ensure content aligns with Coins.ph's brand voice.
- Create customer journey mapping
- Add and polish existing customer events for journey mapping
- Collaborate with other internal teams to encourage users further down the funnel
- Passion for Crypto and Web3: Deep passion for cryptocurrency, blockchain technology, and the decentralized Web3 ecosystem, with a strong understanding of key concepts and trends.
- Willingness to adapt to changing priorities, work in a fast-paced environment, and accommodate community events and engagement across different time zones.
- Has 2-4 years of experience with CRM.
Coins is hiring a AML Compliance Specialist 
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a AML Quality Assurance Specialist
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a Senior Social Media Specialist
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Key Responsibilities
What You'll Need
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a FX Ops Associate (PH)
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you'll do
What we expect from you
Good to have
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a Phone Support Lead
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
The Quality Assurance Specialist will report directly to the . The identified person will work closely with the customer experience team leaders and managers including relevant departments to ensure that we are providing high quality responses and improving processes to maximize agents’ efficiency.
The role will be required to create a QA scorecard that will be reviewed and improved on a regular basis to cope with the changing needs and expectations of the customers. The person will be expected to extract data and generate insights then identify areas of improvement in terms of processes and customer experience.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a AML Transaction Monitoring Analyst (PH)
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Join the leading Crypto Brand in the Philippines!
Who we are
We are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a Quality Assurance Specialist (Customer Experience)
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
The Quality Assurance Specialist will report directly to the Customer Escalations Manager. The identified person will work closely with the customer experience team leaders and managers including relevant departments to ensure that we are providing high quality responses and improving processes to maximize agents’ efficiency.
The role will be required to create a QA scorecard that will be reviewed and improved on a regular basis to cope with the changing needs and expectations of the customers. The person will be expected to extract data and generate insights then identify areas of improvement in terms of processes and customer experience.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a Corporate Paralegal
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a AML Transaction Monitoring Lead
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Join the leading Crypto Brand in the Philippines!
Who we are
We are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a Fiat and Crypto Transactions Associate
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Who we are
We are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a Community Management Intern
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a Senior HRBP
Responsibilities
Requirements
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a Crypto OTC Trader (PH/SG)
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Join the leading Crypto Brand in the Philippines!
Who we are
We are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies.
What you’ll do
What you’ll need
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a Risk Analyst
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Coins is hiring a CRM Specialist
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you'll do
What we expect from you
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Apply now
Please let coins know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
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