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Crypto North Africa Customer Support Jobs

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Design Engineering Finance Marketing Nontech Operations Product Sales Support
Design Engineering Finance Marketing Nontech Operations Product Sales Support

Latest Web3 North Africa Customer Support Jobs:

  1. Remote South East Asia Eastern Europe Middle East & North Africa
      Remote Customer Support Eastern Europe Full-Time - Remote Middle East North Africa Customer Support South East Asia

    2. Binance is hiring a KYB COE Specialist open job link in new tab

    Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
    We are seeking a dynamic and detail-oriented KYB COE Specialist to join our KYB Center of Excellence team. This pivotal role will bridge the gap between Operations and Compliance, ensuring our processes are efficient, compliant, and up-to-date with the latest regulatory requirements.
    Responsibilities
      • Develop, maintain, and update Standard Operating Procedures (SOPs) for KYB processes, ensuring alignment with regulatory requirements and operational efficiency.
      • Liaise closely with the compliance team to interpret and implement regulatory changes into KYB processes and SOPs.
      • Conduct regular reviews of KYB processes and SOPs to identify areas for improvement and compliance enhancement.
      • Collaborate with various stakeholders including operations, compliance, legal, and product teams to ensure seamless integration of compliance requirements into KYB workflows.
      • Provide guidance on KYB compliance matters to operations team.
      • Develop and coordinate training programs on KYB processes and compliance requirements for relevant staff.
      • Monitor industry trends and regulatory changes that may impact KYB processes and proactively propose necessary adjustments.
      • Participate in regulatory audits and examinations related to KYB processes.
      • Prepare and present regular reports on KYB process performance and compliance metrics to senior management.
    Requirements
      • Bachelor's degree in Business, Finance, Law, or a related field. Master's degree is a plus.
      • 5+ years of experience in compliance, risk management, or a similar role within the financial services or cryptocurrency industry.
      • In-depth knowledge of KYB regulations and best practices, particularly in the cryptocurrency space.
      • Strong understanding of AML/CFT regulations and their application to business onboarding processes.
      • Experience in process improvement, project coordination and SOP development.
      • Excellent analytical and problem-solving skills.
      • Strong communication and interpersonal skills with the ability to interact effectively with various stakeholders.
      • Proficiency in project management and stakeholder management.
    Why Binance
    • Shape the future with the world’s leading blockchain ecosystem
    • Collaborate with world-class talent in a user-centric global organization with a flat structure
    • Tackle unique, fast-paced projects with autonomy in an innovative environment
    • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
    • Competitive salary and company benefits
    • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
    Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
    By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
    Apply now

    Please let binance know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.

  2. Finance Remote South East Asia Eastern Europe Middle East & North Africa
      Remote Customer Support Eastern Europe Full-Time - Remote Middle East North Africa Customer Support South East Asia

    3. Binance is hiring a KYC COE Specialist open job link in new tab

    We are seeking a dynamic and detail-oriented KYC COE Specialist to join our KYC Center of Excellence team. This pivotal role will bridge the gap between Operations and Compliance, ensuring our processes are efficient, compliant, and up-to-date with the latest regulatory requirements.
    Responsibilities
      • Develop, maintain, and update Standard Operating Procedures (SOPs) for KYC processes, ensuring alignment with regulatory requirements and operational efficiency.
      • Liaise closely with the compliance team to interpret and implement regulatory changes into KYC processes and SOPs.
      • Conduct regular reviews of KYC processes and SOPs to identify areas for improvement and compliance enhancement.
      • Collaborate with various stakeholders including operations, compliance, legal, and product teams to ensure seamless integration of compliance requirements into KYC workflows.
      • Provide guidance on KYC compliance matters to operations team.
      • Develop and coordinate training programs on KYC processes and compliance requirements for relevant staff.
      • Monitor industry trends and regulatory changes that may impact KYC processes and proactively propose necessary adjustments.
      • Participate in regulatory audits and examinations related to KYC processes.
      • Prepare and present regular reports on KYC process performance and compliance metrics to senior management.
    Requirements
      • Bachelor's degree in Business, Finance, Law, or a related field. Master's degree is a plus.
      • 5+ years of experience in compliance, risk management, or a similar role within the financial services or cryptocurrency industry.
      • In-depth knowledge of KYC regulations and best practices, particularly in the cryptocurrency space.
      • Strong understanding of AML/CFT regulations and their application to business onboarding processes.
      • Experience in process improvement, project coordination and SOP development.
      • Excellent analytical and problem-solving skills.
      • Strong communication and interpersonal skills with the ability to interact effectively with various stakeholders.
      • Proficiency in project management and stakeholder management.
    Apply now

    Please let binance know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.

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These North Africa Customer Support jobs have been curated by Henrik Harju
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