Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Be in charge of finance products such as trading, fiat payment, etc. to implement their business objectives, and fulfill user growth or revenue KPIs
Analyze and understand market trends, user requirements and competitors thoroughly, hence establish a targeted operational strategy, and proceed it on daily operations efficiently
Ensure efficient daily operations and controls by working closely with product, technology, customer services, and various other teams across the organization both regionally and globally, ensuring efficient daily operations and controls
Set up monitoring and controlling data dashboard for finance products, perform data analysis to understand the advantages and disadvantages of business operations, and adjust operational strategies in time based on the analysis result
Plan and execute operational campaigns or activities to promote users growth
Generation of product ideas, themes, and solutions for products and customer service teams by quickly understanding the context in ambiguous situations
Work with key stakeholders to understand the business needs, and create a project management plan that aligns with the team’s strategic objectives, optimize and improve processes and the overall approach where necessary
Report on project progress, offer viable solutions and opportunities as they arise
Bachelor’s degree or above with more than 3 years of related working experience in finance (derivatives/trading/banking/e-payment) industry especially in middle office or project management/operations role
The ability to clearly articulate issues and develop approaches for resolution
Excellent problem-solving and analytical skills in order to identify, understand and address operational and technical issues
Familiar with the implementation process and operation specifications of software projects
Ability to multitask and to work under pressure, prioritizing duties according to business needs
Ability to prepare an attractive campaign document for users
A self-motivated individual who is able to deliver with minimal supervision, whilst also working effectively as part of a team
Experience working in a fast-changing, unstructured, hands-on, cross-culture work environment with high expectations
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.