Crypto Budapest Jobs
Quickly find and apply for Budapest roles
Latest Web3 Budapest Jobs:
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Customer Service Representative (Ukrainian & English) @ Binance
- Handle high volume live chat and other online tools
- Provide accurate, valid and comprehensive information
- Follow communication procedures, guidelines, and policies
- Support other business units with customer liaison, accurately document customer requests
- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- Go the extra mile to engage customers
- College degree or above
- Fluent Ukrainian language, advanced English speaker
- Minimum 1 year experience in Customer Service, preferably in finance or E-commerce industry
- High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
- Ability to work under pressure, strong communication skills and exceed beyond expectation
- Willing to work under different work shifts (including night shift)
- Positive about the crypto industry
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KYB Analyst - Periodic Review (French Speaker) @ Binance
- Manage personal workload and ensure timely escalation of key risks/issues to management
- Handle, review and verify all applications for client on-boarding within available SLAs
- To maintain a good relationship and work closely with Relationship Partner Teams and direct with clients as required, to obtain all necessary supporting evidence to fulfill your KYC due diligence
- Proficiency in compliance applications and programmes such as World-Check, Jumio and etc
- Act as a checker to ensure effective 2-eyed and 4-eyed customer due diligence process
- Good proficiency in conducting risk assessments, periodic/trigger reviews and enhanced due diligence
- Monitoring and documentation of unusual activity or AML flags
- Participate in internal and external training programs related to AML/CFT, and other subjects that may form part of the day to day work requirements
- Serve as a point of contact for queries related to Periodic Reviews
- Coordinate with other departments, such as Compliance and internal teams to ensure smooth review processes
- Communicate with Key Account Managers (KAMs) for VIP and Broker accounts to resolve issues encountered during reviews
- Participate in process improvement initiatives to enhance efficiency and effectiveness
- Handling any general administration and ancillary activities related to the above functions in accordance with the business requirements of the company
- Reviewing constitutional documents of corporate clients and their related parties
- Conducting open-source searches on regulation, public listing and licencing status
- Performing WorldCheck screening against PEP, TF, Adverse Media and ML risk
- Performing translations of corporate documents to English
- Preparing senior management and MLRO escalation forms with detailed description of risk posed by the client as well as red flags and mitigating factors
- Providing feedback on system malfunctions, gaps and necessary upgrades
- Implementing procedures in onboarding environment, pointing out procedural gaps
- Detecting suspicious and falsified documentationEnsuring accurate manual data entry
- At least 3 years experience in a corporate onboarding role with substantial knowledge of relevant rules and regulations and the day-to-day compliance affairs
- Understanding of a corporate onboarding role with knowledge of relevant rules and regulations and the day-to-day compliance affairs
- Fluent English speaker and additional European language is required to effectively coordinate with partners and stakeholders
- Knowledge of multiple client types (E.g: Non-Operating/Asset Holding Companies, Funds, Partnerships, Segregated Portfolio Companies, Trusts); and multiple EEA jurisdictions
- Experience in reviewing AML Policies and Procedures and identifying control gaps;
- Good knowledge of Virtual Asset Service Providers business types
- Experience handling reviews of high risk and complex KYB cases as well as conducting reviews of Financial Institutions and Broker clients profiles.
- Highly preferred for candidates to possess ACAMS/CAMS/CCAS/ICA certifications or others
- Possesses strong time management, organizational and relationship building skills
- Adaptable in an evolving and fast-moving environment
- Good knowledge on provisions of local laws, directives, regulations and otherwise standards applicable to subject persons
- Good knowledge of upcoming regulation of virtual currency policies is a strong plus
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VIP & Institutional Sales Manager - CEE Region @ Binance
- Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
- Expanding the relationships with existing customers by sustained communication, understanding of their needs
- Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
- Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions
- At least 4-7 years working experience in sales and client services functionwith international financial background in banking, investments, etc
- Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks, etc
- Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
- Passionate about crypto. Industry experience would be of an advantage
- Fluency in English and native-level local language
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- Identify Business Opportunities: Take the lead in exploring new business opportunities for our products and services. Utilise your analytical skills to generate hypotheses and assess the potential benefits of each opportunity, providing valuable insights and driving strategic decisions.
- App User Activity Analysis: Dive deep into user activity within our app to uncover meaningful patterns, correlations, or bottlenecks. Your keen eye for detail will be essential in identifying areas for improvement and optimising user experiences.
- Data-Driven Insights: Leverage various data analysis techniques to transform raw data into actionable insights. Your ability to draw meaningful conclusions will be instrumental in guiding the company towards growth and success.
- Collaboration and Implementation: Work closely with cross-functional teams to implement and measure the impact of the most promising opportunities. Your role as a liaison between the data team and business squads will be essential in ensuring seamless communication and execution.
- Data Ambassador: Be the primary point of contact and ambassador for the data team within specific business squads. Your expertise will play a crucial role in aligning data-related objectives with overall business goals.
- Continuous Learning: Exhibit a hunger for knowledge and continuously strive to ask relevant and insightful questions. Embrace new tools and methodologies to enhance data analysis processes.
- Proven experience as a Data Analyst or similar role, with a track record of delivering data-driven insights to influence business decisions.
- Excellent communication and presentation abilities to convey data insights in a clear and understandable manner.
- Proficiency in SQL
- Experience with data analysis in Python (numpy, pandas, matplotlib)
- Experience with statistics (A/B testing, confidence intervals, hypothesis testing) is a plus
- Ability to collect, organise, and analyse large amounts of information with accuracy and attention to detail.
- Independent and proactive, have the ability to multi-task and work effectively in a fast-paced, cross-functional environment.
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Binance Accelerator Program - Institutional Sales (Russian Proficiency) @ Binance
- Research and brainstorm new client acquisition methods based on data-driven insights.
- Build and maintain relationships with existing customers through sustained communication and a deep understanding of their needs.
- Identify and understand the diverse trading needs of both individual and corporate clients.
- Design and implement strategies for market growth in the EU region.
- Monitor & conduct a detailed analysis of users’ trading volume, revenue metrics, user behavior and more.
- Create comprehensive and analytical reports, effectively communicating and presenting information both quantitatively and graphically.
- Currently pursuing a Bachelor's or Master's degree, or graduated within the last year.
- Strong organizational skills.
- Excellent communication and reporting skills in English.
- Ability to be flexible in various complex situations and perform well under pressure.
- Preferred experience in account management with a track record of maintaining excellent relationships.
- Passionate about crypto.
- Previous experience in sales, banking, and financial services is preferred.
- Fluency in English and Russian is mandatory.
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Customer Service Representative - (Polish) @ Binance
- Handle back office tickets, and provide 7*24h online enquiry and email reply services to customers.
- Handle customer enquiries, advice and suggestions via email or online tools.
- Support other business units with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.
- Handle customer complaints, special cases or ad hoc tasks.
- Bachelor degree or above.
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.
- High level of honesty and integrity. Proactive and meticulous.
- A sense of responsibility and team work spirit.
- Ability to work under pressure, strong communication skills and exceed beyond expectation.
- Willing to work under different work shifts, including night shifts.
- Positive about the crypto industry.
- Personal or professional experience with cryptocurrency.
- Proficient in both Polish and English.
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Customer Service Representative - (Polish/English) @ Binance
- Handle back office tickets, and provide 7*24h online enquiry and email reply services to customers.
- Handle customer enquiries, advice and suggestions via email or online tools.
- Support other business units with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.
- Handle customer complaints, special cases or ad hoc tasks.
- Bachelor degree or above.
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.
- High level of honesty and integrity. Proactive and meticulous.
- A sense of responsibility and team work spirit.
- Ability to work under pressure, strong communication skills and exceed beyond expectation.
- Willing to work under different work shifts, including night shifts.
- Positive about the crypto industry.
- Personal or professional experience with cryptocurrency.
- Proficient in both Polish and English.
Binance is hiring a Customer Service Representative (Ukrainian & English)
Responsibilities:
Requirements:
Apply now
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Binance is hiring a KYB Analyst - Periodic Review (French Speaker)
Responsibilities:
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Please let binance know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Binance is hiring a VIP & Institutional Sales Manager - CEE Region
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Swissborg is hiring a Business Data Analyst
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Binance is hiring a Binance Accelerator Program - Institutional Sales (Russian Proficiency)
Responsibilities
Requirements
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Please let binance know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Binance is hiring a Customer Service Representative - (Polish)
Responsibilities:
Requirements:
Apply now
Please let binance know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
Binance is hiring a Customer Service Representative - (Polish/English)
Responsibilities:
Requirements:
Apply now
Please let binance know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.
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