Operations Jobs in Crypto, Web3 & Blockchain

Summary

We're seeking a motivated and experienced Lead Information Security Specialist to join our team. In your first 90 days, you’ll be challenged to:

• Co-develop a v2 risk framework for data handling in our org
• Revise and apply our SOPs for evaluating new tools and procedures to mitigate the risks according to the framework
• Manage information system policies and compliance
• Automate compliance reporting processes and access policies

Role Responsibilities

• Answer questions that come into #security, directing them to company SOPs where possible
• Write company policies relating to security and revise where needed
• Write training materials and work with our People Operations team to ensure training is delivered & received
• Think from first principles to determine what the likely risks are to our company. Prioritize the risks by likelihood and impact
• Design security projects to address the biggest risks. Get exec buy-in on the effort required and the business case for the work
• Work with internal project operations teams to plan, organize and deliver security related project work
• Take responsibility for setting up user permissions on new & existing software, applications and tools 
• Meticulously maintain Organizational Units to match how people group themselves into teams across the company, their needed tools, and their risks
• Think about how to reduce the need for trusted individuals in the riskiest systems. Work with engineers to define solutions. Work with product to get them prioritized in the engineering/product roadmap

Applicant Requirements

• Show us your ability to learn fast and achieve deep mastery. We don’t expect a perfect fit on experience, but with the right learning ability, you’ll make a great fit on skills in a short amount of time.
• Pro in navigating cloud software consoles. The tools we use are endlessly changing, and a good sense of where to look and what changes to make are necessary. We expect a fair amount of interface fluency if your foundations are strong.
• Possess excellent writing skills. The potential to grow your role is dependent on your SOP and code documentation habits. When you document clearly and diligently, others can take over your responsibilities to free you up for new ones. We also work across a variety of timezones, so often you’ll need to communicate async with people across the org.
• Ability to explain technical concepts to non-technical people. You’ll need the cooperation of your peers, and it’s most easily assured if you can explain the why and the goal.
• Ability to make the business case for security spend. Demonstrating the value of security investments to the business is critical for securing resources and support.

About KrakenAs one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.To ensure Kraken is the right fit for you, please ensure you read Kraken Culture Explainedto find out more about us!About CF BenchmarksCF Benchmarks are the world’s first and leading cryptocurrency index provider, authorised and regulated by the UK FCA. Our indices are in full compliance with UK Benchmark Regulation (BMR), proven by two successful audits undertaken by Deloitte. We're a trusted partner to some of the most respected and innovative financial institutions and our fully market tested reference rates and indices power regulated financial products including listed derivatives, investment funds and structured products from the world's leading firms including the market defining crypto derivatives suite listed by CME Group and the BlackRock Bitcoin Private Trust. For more information, please visit www.cfbenchmarks.com.About the RoleAs part of the expansion of the business we are seeking an Operations Lead who will be responsible for ensuring that the firm's data products are administered and operationalised to the highest standards. This will involve working closely with the firm's management, product and engineering functions. This role would allow the successful candidate to work in the heart of an integral part of the wider digital asset ecosystem and drive data standards for the integration of digital assets into the investment portfolios of institutions, corporations and individuals. This role is an important part of the scale up of a fast growing business and key to CF Benchmarks realising its vision of being the market leader for digital asset indices and benchmarks. This role is for an individual contributor with a view to building a Production Services team over the coming months.This is a fully remote role, we will consider applicants based throughout the world. We will consider applicants at all seniority levels for these roles.

Responsibilities

• Manage the firm's index operation activities with a focus on ensuring methodologies are adhered to and the firm's data production services are operating smoothly and robustly. 
• Develop procedures to ensure the firm scales in an efficient and compliant manner. 
• Map the firm's data flow and establish Work across teams in data gathering, analysis, and distribution. 
• Ensure that the new product roll outs are supported by strong administration.
• Map out the firm's future operational capability requirements.
• Supervise and automate data management both internally and externally with clients. 
• Coordinate and execute operational tasks including Reconstitutions and Rebalances
• Work with product and engineering to automate operational tasks where appropriate
• Collaborate with the firm's product development functions to ensure accurate documentation of methodologies and processes required to support new products. 

Requirements

• 5+ years of experience in a quantitative focused work environment
• Excellent organizational and communication skills
• Ability to manage and balance and competing priorities
• Experience and knowledge of digital assets highly preferred
• Expertise in data gathering, processing, and management
• Solution oriented, highly-motivated and proactive self-starter
• Strong grasp of information architecture and fintech data best practices
• Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail
• Well-rounded interpersonal skills, and experience interacting with diverse personalities
• Deep understanding of project management principles and best practices
• Strong communication and presentation skills

We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the knowKraken Culture ExplainedFollow us on TwitterCatch up on our blogFollow us on LinkedIn

About The Role

We are seeking a highly organized and experience Part-Time IT Support Specialist to oversee the IT Operations of our Palo Alto office. The successful candidate will be responsible for  providing front-line IT support while developing policies and procedures to enable scale.What you'll be doing:

• Provide front-line IT support to employees via walk-ups, tickets, and chats
• Monitor, troubleshoot, and repair IT hardware and software
• Work with Security to handle inventory of IT-owned and managed assets
• Facilitate and support IT new hire orientation
• Operate and support AV systems and events as needed
• Create and maintain IT runbooks and end-user documentation

What we’re looking for:

• 3+ years experience providing IT support in a global corporate environment
• Experience supporting macOS at scale (Windows a plus!)
• Previous SaaS administration experience (ex: Rippling, Slack, Google Workspaces)
• Previous troubleshooting experience across a multitude of systems
• Solid understanding of Security standard methodologies at scale
• Self-starter and able to work independently
• Excellent communication skills

The base salary range for this full-time position is $80k - $110k. The range displayed on each job posting reflects the minimum and typical maximum target for new hire salaries for the position of a candidate based in the Bay Area at any level. We do hire exceptionally talented professionals with decades of experience in their field. As such, our range may be higher than what is displayed. Our base salary ranges are determined by experience and location, and we hire at all levels for multiple roles. Within the range, individual pay is determined by work location, job-related skills demonstrated during the interviews, working experience, and relevant education or training. Please note that the compensation details listed in role postings reflect the base salary only and do not include equity, tokens, or benefits.

Company Summary

AZA Finance is the largest non-bank in Africa and an established provider of Payments, FX and Treasury providing cross-border payment solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology with our proprietary technology, AZA Finance is able to significantly lower the cost and increase the speed of business payments to, from and across frontier markets.

Our API product provides both wholesale currency purchase and retail settlement via our robust API while our Web-Based platform is our B2B over-the-counter product that caters to businesses with wholesale currency needs, especially those paying partners and suppliers.

Licensed by the UK’s FCA and the Bank of Spain, AZA Finance is a market-maker in every major African currency. AZA Finance was founded in 2013 and now has offices in Nairobi, Lagos, London, Luxembourg, Madrid, Kampala, Accra, Durban and Dakar.

Job Summary

As the Accounts Analyst, you will support the Finance team based across several offices. Our operations, however, cover multiple time zones and locations (Uganda, Kenya, South Africa, Senegal, Ghana, Nigeria, along with counterparts in Europe and the US). Due to rapid expansion, we conduct performance reviews every quarter for all staff including this role that can lead into new roles, additional opportunities and better compensation.

• Advanced MS Excel skills
• 2-3 years’ experience in analytics, bank reconciliations, accounting, or finance
• Degree in related field
• Self-starter and independent
• Excellent problem solving skills
• Results driven and attentive to details
• Good interpersonal and communication skills
• Ability to perform under pressure
• SAP experience is a plus but not a requirement.

Responsibilities

• Own and maintain bank reconciliations of multiple entities
• Reconcile customer statement of accounts
• Maintaining reconciliation schedules and ensuring they are up to date and accurate
• Investigate and resolve unreconciled differences by coordinating with multiple teams
• Take part in leading daily reconciliation meetings and ensuring resolution of outstanding issues
• Review bank reconciliations process, recommend and build process improvements
• Prepares asset, liability, and P&L account entries by compiling and analyzing account information.
• Documents financial transactions by entering account information.
• Assist in expense policy enforcement, check and reconciliation
• Any other duty as assigned by the Finance Manager.

• Competitive salary
• Casual work environment
• Great work-life balance
• We value autonomy
• Environmental-friendly (we try to use as little paper as possible!)
• Opportunity for growth for all our employees
• …and more!

Who we areWeb3Auth is a VC-backed company that works on applied cryptography and we specialize in private key management software. Our company vision is to proliferate the usage of cryptographic keys to enable use cases that empower the individual. Our solution allows for applications to setup a public key infrastructure while maintaining flows that end-users are familiar with. You can (git) check out all of our open-source code at https://github.com/torusresearch. We’re heavily execution-driven, flexible and impact-focused.Our aim is to provide a seamless user experience to the applications that integrate us, ultimately driving adoption in the ecosystem. You will work hands-on on Web3Auth, various tools and rapidly deliver innovative solutions. As a key member of the development team, the candidate should be comfortable with driving technical ideas and communicating clearly with technical as well as non-technical audiences.

Responsibilities

• Perform accounting operations such as account receivable, account payable, account reconciliation, and month end closing
• Prepare monthly, quarterly and yearly financial statement
• Establish and maintain internal controls and policies to ensure timely and accurate financial reporting
• Own the relationship and work with internal and external parties, e.g. auditors, corporate secretarial agents etc, to ensure regulatory compliance, and adherence to statutory reporting requirements
• Oversee and maintain cryptocurrency ledgers

Qualifications

• Degree in accountancy and at least 5 years of experience in accounting or audit
• Strong knowledge of IFRS/SFRS, and holding a CA/CPA is a plus
• Knowledge of cryptocurrency and its related operations
• Proficiency with Excel and Google Sheets
• A team player with excellent interpersonal skills
• Strong drive to excel professionally and ability to exercise sound judgment 
• Independent in managing own workload, ability to work under pressure and to keep things moving, and to juggle multiple tasks
• High level of integrity and dependability
• Tech-driven mindset: always find ways to improve efficiency and adapt easily to a fast-paced and ever-changing environment

What we offerWe offer competitive salaries and a dynamic, fast-paced work environment. If you are passionate about creating impact and itching to gain exposure in blockchain technology, we encourage you to apply!

We are looking for an exceptional Administrative Business Partner to support two of our Product Leaders. You will enable seamless operations and serve as a critical communication link across offices and teams. You’ll anticipate the needs of both leaders and broader team members, helping the organization stay focused resolving issues before they arise.  In addition to being organized and analytical, you also have great communication skills needed to interact with a variety of people and job functions.

This role is located in our San Francisco office.

What You'll Do

• Manage calendars, projects, logistics, and reporting for key department initiatives and manage external customer meeting coordination
• Own all planning and management of team events including key meetings, business reviews, new hire onboarding, etc.
• Anticipate the needs of your Executives to proactively manage day to day activities
• Partner with your Executives to drive leadership operational cadence within organization--draft agendas for standing meetings, take meeting minutes, and manage follow ups (communication, action items, and execution)
• Draft framework of presentations, edit & update org chargers and ensure all communications are edited and formatted
• Interface with our Head of Comms to coordinate external press/media interviews 
• Manage SWAG orders for internal teams and as needs for customers

What We’re Looking For

• BA/BS degree or equivalent practical experience
• 3+ years of administrative experience in a fast-paced, high-tech environment (pre-ipo exp a plus!)
• Mid to large-scale event planning or project management experience
• Highly organized, analytical, and flexible with shifting priorities
• Strong business judgment and communication skills needed to interact with a variety of people and job functions, both internal and external
• Ability to anticipate challenges before they arise and are known as a master organizer and sounding board. Your executive leadership often calls on you to get things done
• You are resilient, thrive in a fast-paced environment, and enjoy supporting a rapidly growing & changing organization

Bitstamp is the original Cryptocurrency Exchange.

Since 2011 when we started in a garage with just two laptops and some big ideas, we have been at the forefront of the crypto industry, driving innovation and ensuring that above all else we are human in our approach, trusted by our customers and, with an unwavering belief in blockchain technology, providing secure and innovative access to crypto to all corners of the world.

Our success has been always about the amazing ideas, talent and passion of our people and the disruption we have created together on our crazy crypto journey. We are growing faster than ever, creating opportunities where we find the best people and always looking for the next bunch of crypto-curious thinkers and individuals who want to make the next difference.

As a Data Intelligence Associate, you will join the Data Intelligence Team, who are at the heart of the exchange across all key global initiatives and teams. Its role is to unlock and drive data driven decision making through actionable insights, driving revenue maximization and cost / process optimization projects using advanced statistical models, data science.

What you'll do

• Build relationships with a broad range of teams; and collaborate closely with Growth and other different teams within Bitstamp to translate data into concrete initiatives reflecting in material results.
• Preparing advance Tableau reports to establish automated reporting & automating repeatable tasks.
• Analyzing large amounts of information and data quickly and effectively to reduce complexity.
• Gain holistic understanding of the company & group, all the way from US specific products, internal processes and operations to macroeconomic factors and topline results.
• Develop your career with diverse challenges and training opportunities

On day one you'll bring

• At least 1-year experience working with data visualization (Tableau, Power BI or other interactive BI tool).
• Good knowledge of SQL.
• Ability to process, visualize and interpret data.
• Independence and ability to solve complex analytical problems.
• Active knowledge of English.
• Good communication skills and preciseness in day to day work.

We'll love it even more if you have

• Thorough understanding of financial or crypto markets.
• Knowledge of Python/R/ MATLAB.
• Flexibility regarding work schedule.

You will fit right in at Bitstamp if you are

• Committed to delivering - you do what you say and say what you do.
• Ambitious and driven - the ability to focus your energy on where it matters the most
• Curios and determined – you seek for solutions if something does not work

The benefits of Life at Bitstamp

• A truly flexible working environment and an ability to work where you are most productive. Sometimes at work, sometimes at home, sometimes on the move.
• Access to great technology (with a choice of laptops!).
• Generous home office allowances on joining to help set up your home space.
• Long term employment, training and development opportunities, great company culture.
• Competitive benefit programs developing for each market.
• Industry mentors, and opportunities to develop and learn from others.
• Internal Gaming Tournaments and regular collaboration events.
• Bitstamp Cares 💚. The communities which are important to our people are important to us, and we are active in our support and celebrations.
• A VERY pet friendly office culture. We love animals (actually are kind of crazy for them) and celebrate the love and companionship they share with us. Please bring them with you to work (seriously).
• Delicious breakfast, fresh fruit, snacks, coffee, tea, full fridge of beverages and ice cream in collaboration hubs.

Our Story

Bitstampers are truly passionate about bringing cryptocurrency to the mainstream and championing independent investing with life changing potential.

We are proud to be leading the way in creating access to this next generation of finance and have become the world’s longest-running cryptocurrency exchange by driving innovation and ensuring that we are, above all else, human in our approach, trusted by our customers and, with an unwavering belief in blockchain technology, always strive to provide secure and innovative crypto access to all corners of the world.

This doesn’t happen by chance, and we believe our success has come from our belief in the power of being different and finding people who want to explore together, create together and support each other’s growth.

We have already achieved so much, and have our sights set firmly on our future. Come join in our revolution and be part of the Bitstamp story.

The NEAR Foundation is hiring for the Blockchain Success function on the Partners team. The Partners team helps to drive awareness and adoption by connecting founders and their teams with the resources they need to be successful. We’re an international team that understands the technology and works well with the product, technical, and business stakeholders. 

This role will support the Head of BD & Blockchain Success in driving the functional strategy and delivering high performance of the partner acquisition & management efforts.  

The right fit for this position should be comfortable operating in a dynamic, entrepreneurial and fast-paced environment with little structure and supervision. The ideal duration of the internship is from 3 to 6 months. 

In this role, you will:

• Work as a full-time member of the BD and Partnership Management team
• Support business development activities to onboard new, flagship partnerships
• Support partnership management activities for key strategic partners
• Help build internal processes and tools to drive efficiency and effectiveness of the Business Development and Partnership Management operations
• Own at least 1 Business Development project/initiative and have full accountability for its success
• Have exposure to Senior Leadership of NEAR Foundation
• Have exposure to strategic Partners of NEAR Ecosystem (mostly crypto/blockchain start-ups) 
• Keep up to date on the latest technological advancements and products in blockchain including the layer 1/2 landscape
• Identity and analyze the key trends in the NEAR ecosystema and blockchain / Web 3.0 industry

You'll have: 

• Entrepreneurial mindset, drive and hunger to achieve ambitious goals
• High intellectual curiosity, strong analytical skills and communication skills
• Excellent project and time management skills
• Prior professional experience via internships or summer jobs (ideally in tech, consulting, banking or VC but also open to profiles from different backgrounds)
• Top academic credentials and achievements in extracurricular activities
• Demonstrated passion for blockchain, web 3.0, NFTs and crypto

What do we look for?  

We look for a few things across all hires we make at Cere, regardless of role or team. First, we look for signals that a candidate will thrive in our fast-paced work environment, where we default to quick iterations, critical thinking, and sound judgments because we play only to succeed. Second, we seek people with the desire to share their expertise and the capacity to extend their knowledge to drive innovation. Finally, we seek candidates who can commit to a greater goal; unite as a team to reach something no one could have done on their own.    

About the Role:  

We are seeking a talented and experienced DevOps Manager to lead our team responsible for developing, deploying, and managing our software applications and infrastructure. The successful candidate will have strong leadership skills, excellent communication abilities, and extensive software development and operations knowledge.  

Responsibilities:  

• Lead and manage a team of DevOps engineers responsible for deploying, configuring, and managing software applications and infrastructure.
• Be responsible for your team's OKRs via Cere's internal execution approach and be the main point of communication between DevOps and the CEO.
• Develop and implement DevOps processes and practices to improve the efficiency and effectiveness of the software development lifecycle.
• Collaborate with development teams to ensure the seamless integration of software applications and infrastructure into production environments.
• Develop and maintain metrics and KPIs to measure the performance and effectiveness of the DevOps team.
• Manage and monitor cloud infrastructure, including provisioning, monitoring, and scaling resources.
• Develop and maintain disaster recovery and business continuity plans.
• Work with security teams to ensure compliance with security policies and standards.
• Evaluate new technologies and tools to improve DevOps processes and practices.
• Provide technical leadership and guidance to the DevOps team.
• Minimise bottlenecks and automate repetitive tasks.
• Mentor new members of the team.
• Work collaboratively across team boundaries to share standard capabilities.

  Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 2 years of experience in a managerial role.
• At least 5 years of experience in DevOps or related fields.
• Extensive knowledge of software development methodologies, tools, and processes.
• Strong understanding of cloud infrastructure and related technologies (AWS, Azure, Google Cloud).
• Strong experience with the AWS Cloud platform (EC2, EKS, ECR, Route53, RDS, etc.)
• Proficient knowledge of networking and hybrid cloud concepts.
• Heavy automation domain knowledge and experience with IaaC tools (Terraform, Terragrunt)
• Experience with containerization technologies such as Docker and Kubernetes.
• Good experience with monitoring tools (Grafana, Prometheus, Sentry, etc.) and services (Datadog, Newrelic, etc.)
• Experience in scripting (Bash, Python, Go)
• Excellent leadership and communication skills.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.

  Nice to have:

• Experience with Web 3.0 technologies and concepts such as blockchains, digital assets, Dapps, and/or Cryptocurrency.
• Experience coaching team members and helping them resolve issues.
• Experience managing and growing relationships with cross-functional teams internally and externally.
• Experience building and scaling go-to-market programs across many external partners.
• Ability to handle multiple competing priorities in a fast-paced environment.

Our perks: You'll join a fantastic multinational team gathered by Silicon Valley veterans with 50 years of experience from Amazon, Twitch, D-Link, and Bebo. We have a supportive culture that cares about both excellent work and work-life balance. You will begin by learning from the experiences of our current team. Our Lead Engineers and HR managers will assist you with the onboarding process and work with you every step of the way.   

Financial Employee Incentives: Team members will get multiple financial incentives with the CERE token fueling our ecosystem. Together as a team, we work for one goal: 100 million blockchain users.  

Multinational, High-Performance Team: Join a highly multicultural team that is based all over the world. We have offices in San Francisco, New York, Amsterdam, Berlin, and several locations in Asia.  

Be flexible in your work: Morning person? Or a night owl? At Cere, you can plan your work accordingly. Take control of your agenda and plan your work around your life, not the other way around.  

Highly Skilled Team: Ever wondered what it is like to work with a team full of Silicon Valley veterans? At Cere, you can work with the brightest minds in the industry whether that's our crypto-savvy marketers, creative HR wizards, or excellent developers.   

Work equipment: To perform at your highest level, you will need the right equipment. Cere has multiple policies to make your WFH office a paradise or pimp up your desk in one of our offices. You decide.   

Keep learning: In the ever-changing world that is blockchain, we need our employees to stay up-to-date with the latest developments. Cere helps you with multiple deep dives, presentations, trips, and other events to increase your knowledge.

About The Role

We are seeking a highly organized and detail-oriented Office Manager to oversee the day-to-day operations of our Palo Alto office. The successful candidate will be responsible for managing and supervising administrative staff, coordinating office operations and procedures, and ensuring that the office runs smoothly and efficiently.What you'll be doing:Office Management

• Oversee daily administrative duties in the office
• Manage the office budget and ensure that expenses are within the budget
• Greet and provide onsite support to all office visitors 
• Receive and sort incoming mail and support with any outgoing mail 
• Identify and develop new office policies/procedures and ensure they are implemented efficiently
• Ensure that all office equipment is properly maintained and serviced, and order supplies as needed
• Support with maintaining the office organized
• Manage office vendors and act as point of contact by providing on-site support as needed
• Develop and implement office policies and procedures to ensure efficient and effective office operations

Event Support 

• Support with pre-event planning by ensuring the team has everything they need (ordering supplies and snacks, and scheduling facilities, etc) 
• Support the Lead Executive Assistant with organizing company events and offsites by sourcing a venue, booking transportation, obtaining room blocks, and getting catering set up
• Providing on-site support for the day of the event by ensuring everything runs smoothly

Onboarding 

• Provide on-site support for new hires on their first day
• Support the People Ops team with onboarding new employees cohorts, provision security badges and provide access to our office-related platforms
• Collaborate with the Lead Executive Assistant and People Ops team in developing a smooth and automated onboarding process to help company scale 

What we’re looking for:

• Proven experience as an office manager or similar administrative role.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficient in Google Suite, Envoy (or equivalent), and able to use tech as a tool to scale impact.
• Strong problem-solving skills and ability to think strategically.
• Ability to work autonomously and take initiative.