Senior Strategy and Business Operations Lead is the world’s leader in providing access to crypto through simple and easy to use is the parent company of 21Shares, one of the world’s largest issuers of cryptocurrency-backed exchange traded products (ETPs) – which is powered by Onyx, a proprietary technology platform used to issue and operate cryptocurrency ETPs for 21Shares and third parties.

21Shares was one of the first to issue a bitcoin ETP in 2019 and manages a suite of ETFs in the U.S., including a spot bitcoin ETF and 40’ Act vehicles.

The company has offices in Zurich, London, and New York. was founded in 2018 by Hany Rashwan and Ophelia Snyder. Cathie Wood, Chief Executive Officer & Chief Investment Officer of ARK Invest is a board member.

About the is looking for Senior Strategy and Business Operations Leadto work directly with the CEO's Chief of Staff to drive the highest priority items for the business. This role will work closely with every member of the senior leadership team and will have a material impact on critical initiatives and projects that improve the business.


  • Operational Cadence Coordination: Coordinate and continually enhance the company's operating cadence, including OKRs, leadership meetings, board meetings, and offsites.
  • Priority Execution: Assist the Chief of Staff in driving the execution of the company’s top priorities, maintaining a focus on strategic objectives.
  • Organizational Practices: Collaborate with the Chief of Staff to foster agile organizational practices, enhancing the overall efficiency of the company.
  • Meeting Productivity: Own the planning, agenda, and notes for leadership meetings, enhancing productivity and ensuring follow-ups on actionable items.
  • Strategic Focus: Assist in guiding senior leadership attention towards strategic and operational priorities, contributing to overall company success.
  • Project Coordination: Provide ad-hoc support on various projects, ranging from analyses and internal initiatives to M&A, expansion efforts, and partnerships.

What You Will Need To Be Great In This Role:


  • 2+ years management consulting experience (e.g., McKinsey & Co, Bain & Co, BCG)
  • 2+ years startup experience, preferred
  • Experience in finance and/or crypto, preferred


  • Critical Thinking and Problem Solving: Analytical mindset to address complex business challenges and a natural problem solver, who uses reasoning to reach valuable conclusions.
  • Communication: Clear and precise communication, with the ability to both navigate and facilitate difficult discussions with senior stakeholders, aligning them on key initiatives.
  • Agility: Adaptability to evolving business needs and changing priorities.
  • Entrepreneurial Spirit: Demonstrated ability to be proactive and self-starting.
  • Data Analysis: Ability to collect and quickly analyze data from various sources.
  • Confidentiality: Mature judgment in handling sensitive information.

If you are a dynamic individual with a passion for driving operational excellence in a fast-paced environment, we invite you to apply and be a crucial part of our exciting journey.

This role is based in New York City and will be expected to work from our New York office in a hybrid model Monday - Wednesday.

(NYC only) Pursuant to Section 8-102 of title 8 of the New York City administrative code, the base salary range for this role is $135,000.00 - 175,000.00. Total compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.


Apply now

Please let know you found this position on as a way to support us so we can keep providing you with quality crypto jobs.

View all careers

Job posted on