Zebu is a fast-growing marketing agency specializing in the blockchain and web3 space.
An exciting opportunity has arisen for a talented and ambitious Account Manager with knowledge of Blockchain and Web3 to join the Zebu Digital team.
Operating on the frontlines of the Web3 space - arguably the most exciting and innovative industry of the past decade - this position represents an opportunity to grow and develop alongside an agency that has experienced rapid expansion, and which boasts an impressive roster of high-profile, pioneering clients.
The ideal candidate will be incredibly driven, and willing to go above and beyond for clients in order to provide first-class account servicing. A proven track record of perseverance, resilience, adaptability, and commitment is essential, as well as enthusiasm and a results-oriented mentality.
A knowledge and passion of Web3, blockchain, and decentralised finance is a must and the ability to operate remotely, but still, connect virtually to the team
Specific responsibilities include:
- Manage, build, and maintain client relationships. This includes:
- Take a genuine interest in your clients, their organisation, and their team as well as being across their marketing challenges and goals.
- Manage all client engagements and ensure they are kept in the loop with work in progress.
- Provide excellent customer service in all client interactions
- Handle day-to-day administration of the account, including internal and client WIPs, workflow control, client reporting, meetings, minutes, CEs, and billings.
- Work with internal stakeholders to get things done on time, on budget, and at the right quality, including peers across departments and disciplines
- Using our full offering and beyond, pitch fresh and innovative ideas to clients by understanding our agency’s integrated offering.
- Using your knowledge and skills to push clients, the team, and the agency in the most productive direction
What we need from you
- Running and owning the professional-client relationship management
- A solid client service background in advertising, design, or marketing
- Strong planning and project management skills
- A persuasive and confident approach to creative projects
- Excellent written and oral communication skills in English
- Effective team management capabilities
- Keen attention to detail and managing budgets as if they were your own
- Full awareness of creative processes and techniques – including digital platforms
- The willingness to note relevant trends and develop ideas
- The ability to work as an authoritative figure in a busy team
What will help put you over the top
- 3-5 years of Account Management experience
- Experience with Project management software (Slack & Notion)
- Ownership of projects and ability to work independently
- Problem-solver / solutions driven
- Fintech / Blockchain/ Web3 experience
Please let Zebu Digital know you found this position on CryptoJobster.com as a way to support us so we can keep providing you with quality crypto jobs.