Phala Network Careers

About Phala:

• Phala is a decentralized cloud that offers secure and scalable computing for Web3.
• With Phat Contracts, an innovative programming model enabling trustless off-chain computation, developers can create new Web3 use cases.

Where are we headed:

• We’re building foundational infrastructure for Web3 via decentralised off-chain computation.
• Computation is the last piece to make Dapps 100% decentralised, and Phala is working to solve this problem by building the “Web3 Back-end service”.

The role:

• The ideal candidate will be a proactive and results-oriented creative.
• Thrives as an ‘all-rounder’ – effortlessly alternating between content, community, and marketing activities.
• You’ll own the day-to-day responsibility for all of our community related communications.
• Report directly to our Content and Community director Will.
• You’ll belong to our marcom team but also collaborate with our product and dev team to deliver on company goals, as our product and its communications are intertwined.

Key responsibilities:

1. Marketing:

• Strategy: develop and execute marketing strategies.
• Social media management: manage the day-to-day handling of all social media channels, adapting user outreach and content to suit different channels and audiences.
• Analytics: monitor and analyze marketing, content, and community performance metrics to track progress and adjust strategies as needed.
• Trends: conduct market research to identify trends and insights that will inform marketing strategies. Bonus points if you can actually start trends.
• Brand: build our brand equity and define our voice as we position Phala as the disruptive force in the world of decentralised off-chain compute.

2. Content:

• Proof-reading: editing and fact-checking content from other colleagues.
• Content mapping: create copy/content to deliver key points to different audiences which resonates with their unique needs and pain points.
• Branding: develop and evolve our tone of voice and ensure it is consistent across all touchpoints.
• Multi-format: create both long and short form content, which you’ll repurpose into a variety of content to suit different marketing channels.
• Simplify: educate our community by simplifying complex topics in ways that are accessible and appealing to multiple audience segments.

3. Community:

• Ambassador programme: co-manage and shape the future of our ambassador programme.
• Feedback: collect and document relevant community insights to identify and capture marketing opportunities, areas of improvement, and services.
• Engagement: strive for ambitious community growth by creating and execute engaging activities and campaigns to boost community engagement.

Qualifications:

Personal:

• Native English speaker.
• Based in Europe or USA (ideally UK).

Experience:

• Minimum 3+ years in a similar role.
• A proven track record of success in digital marketing, community management and content creation for cryptocurrency/blockchain products.
• Able to present a strong portfolio showcasing copywriting work.

Skill sets:

• Creativity: ability to think outside the box and generate innovative ideas to solve problems or meet objectives.
• Writing skills: ability to write clear, concise, and compelling copy for a variety of mediums (e.g. emails, blogs, social media etc.).
• Interpersonal skills: excellent communication skills with the ability to build and maintain strong relationships with colleagues, stakeholders and influencers.
• Analytical: proficient in interpreting and utilising data to deliver quantifiable brand growth and effective campaigns that achieve measurable results.
• Strategist: able to introduce and moderate best practices or frameworks for community development and growth.
• Enterprising: proactive and able to work autonomously, set agendas, and prioritise work with minimal input.
• Detail oriented: ability to focus on small details while maintaining an overall perspective and understanding of the big picture.
• Collaborative: effortlessly collaborate across multiple departments to ensure the successful and timely delivery of tasks.
• Entrepreneurial: capacity to approach challenges with an open and curious mind, and a willingness to experiment, take risks and learn.

Bonus points:

• Bilingual.
• Design or videography skills.
• Emotionally resilient and thrives under pressure.
• Experienced in and understands start up culture.
• Comfortable with feedback and revisions to improve work.
• Knowledgable and passionate about off-chain computation, trustlessness and the Dotsama ecosystem.
• As our flag ship product Phat Contract is developer focused, an in depth understanding of how to build bridges with devs would be advantageous.
• Strong understanding of relevant tech fundamentals e.g. computer science, programming skills etc.

Stand out:

• If you want your application to stand out, in addition to submitting your CV, implement one or all of the following suggestions:
• Show us your creative side when explaining why you’re the perfect fit for this role.
• Attach a short video that showcases your skills and personality.
• Share three concrete ways that you would improve our current marketing, content and community efforts. Extra points for those who can incorporate storytelling to create a sense of Phamily (PHA-family) around our brand.

Don’t worry if you don’t meet all of our criteria. We’d still love to hear from you if you think that you’d be a great fit for this role. Just explain to us why in your cover letter.

Compensation:

• $65,000 - $100,000 annually.

Benefits:

• A brilliant opportunity to grow your career & work with a fun, fast-paced & growing company, prepared to let you shine.
• An entrepreneurial environment where you learn more every day.
• Personal responsibility with a ton of autonomy.
• Work on exciting products with a team of incredible professionals.
• Achievement token bonuses
• Flexible work schedule.
• Possibility to get paid in crypto.

Hiring process:

The hiring process for this role will be:

1. Interview with Will, our Content and Community Director & Dan, our CPO.
2. Interview with Will and Ruby, our Core Builder.
3. Interview with Will and Marvin, our Co-founder.

The steps may change along the way if we see it makes sense to adapt the interview stages, so please consider the above as a guideline

Get to know us.

Responsibilities:

• Accountability for Phala’s local media relations, local presence and partnerships.
• Develop the marketing and communication strategy for scaling Phala’s brand, products and services.
• Manage relationships with Phala in Partnerships (Parachain ecosystem), Product, Marketing (local media), Communication and more to promote Phala’s growth and brand.
• Responsible for external brand disclosure matters and content writing and event planning.
• Use data and find insights to guide strategic decision and enhace Phala’s ability to go-to-market with products (SubBridge, Fat Contract, Compute cloud, etc.).
• Leverage Web3 marketing outreach strategies and growth marketing best practices to acquire, engage and retain our community and base of superfans locally.
• Independently identify growth opportunities, lead the localisation of strategy, and implement tracking information to report on results.

Requirements:

• 3+ years of strong analytical and problem-solving experience (top-tier management consulting, corporate strategy, marketing /business operations, GTM strategy, or similar).
• Have a certain blockchain knowledge; Minimum 1 year in the Crypto/Defi/Metaverse space.
• At least a Bachelor’s degree from a top100 U.S. Comprehensive University or a top200 World University.
• Experienced people manager skilled at motivating teams in a globally remote and distributed environment.
• Strong adaptability and learning ability, able to understand the differences between Asian and Western cultures, and willing to have an in-depth understanding of new things.
• You have excellent written and verbal communication, speak skills, proven ability to manage relationships with senior executives, and can work effectively with all levels.
• Structured, autonomous and self-motivated, with the ability to thrive in fast-paced work environments.
• Technical knowledge: We don’t need you to code, but you’ll be involved in Engineering conversations.
• Best to base in the areas where the blockchain is more active: New York, Miami, LA, Austin, but it is not necessary.
• You’re intrinsically interested in web3 and motivated to stay at the bleeding edge of technological and market developments.

Responsibilities:

• Accountability for Phala’s local media relations, local presence and partnerships.
• Develop the marketing and communication strategy for scaling Phala’s brand, products and services.
• Manage relationships with Phala in Partnerships(Parachain ecosystem), Product, Marketing(local media), Communication and more to promote Phala’s growth and brand.
• Responsible for external brand disclosure matters and content writing and event planning.
• Use data and find insights to guide strategic decision and enhace Phala’s ability to go-to-market with products(SubBridge, Fat Contract, Compute cloud, etc.).
• Leverage Web3 marketing outreach strategies and growth marketing best practices to acquire, engage and retain our community and base of superfans locally.
• Independently identify growth opportunities, lead the localisation of strategy, and implement tracking information to report on results.

Requirements:

• 3+ years of strong analytical and problem-solving experience (top-tier management consulting, corporate strategy, marketing /business operations, GTM strategy, or similar);
• Have a certain blockchain knowledge; Minimum 1 year in the Crypto/Defi/Metaverse space;
• At least a Bachelor’s degree from a top100 U.S. Comprehensive University or a top200 World University;
• Experienced people manager skilled at motivating teams in a globally remote and distributed environment;
• Strong adaptability and learning ability, able to understand the differences between Asian and Western cultures, and willing to have an in-depth understanding of new things;
• You have excellent written and verbal communication, speak skills, proven ability to manage relationships with senior executives, and can work effectively with all levels, Even better if you can speak Mandarin;
• Structured, autonomous and self-motivated, with the ability to thrive in fast-paced work environments;
• Technical knowledge: We don’t need you to code, but you’ll be involved in Engineering conversations;
• Best to base in the areas where the blockchain is more active: New York, Miami, LA, Austin, but it is not necessary;
• You’re intrinsically interested in web3 and motivated to stay at the bleeding edge of technological and market developments.

Responsibilities:

• Responsible for Phala’s community growth and activity.
• Manage and Grow Phala global communities. We need your growth strategy based on data-driven analysis.
• Moderate Phala forums, social platforms and chat groups and interact with the community to increase positive engagement (Discord, Reddit and Telegram).
• Explore new community friendly platforms to facilitate the expansion of Phala local userbase and influence.
• Assist in organizing online and offline events and meet-ups, especially community call, etc. «««< HEAD
• Assist with Phala ambassadors’ recruitment and bonding. =======
• Assist with Phala ambassadors’ recruitment and bonding.

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• Help with translations and proofread content.
• Share market feedback and user suggestions with relevant functional teams in Phala marketing&op team.
• Stay informed on trends in digital technology and the crypto space.

Requirements:

• 2+ years of experience in community management
• Proven community management experience with strong ownership and emotional intelligence.
• Experience in launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter).
• Familiarity with online platforms such as Discord, Telegram, Twitter, Medium, LinkedIn, YouTube, etc.
• Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures.
• Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible.
• Native or near native level in English
• Hardware mining experience such as Filecoin, Swarm is preferred
• Knowledge of other minor languages is preferred

Advantages:

• Competitive salary
• Flexible working conditions
• Flat organisation
• Be a part of the exciting future of the crypto-currency revolution and work on the world’s Web 3 computing cloud.

Requirements:

• Good communication skills and understanding of decentralized technology / cloud computing / and open source social media scenes
• Quickly able to learn and teach new technologies and frameworks
• Experience in Rust and blockchain development
• Ability to document and comment code
• Fluent or professional English

Preferred Qualifications:

• Familiarity with or a strong interest in Substrate
• Practical experience of working with the crypto / decentralized technology space, and open source, privacy-minded communities
• Solid programming skills (in any language)
• Experience writing dapps, smart contracts, or other blockchain-related code
• You have taught or helped (as a teaching assistant or similar) to teach a class or workshop
• You have written tutorials, articles or sample code for others

Benefits:

• Working with a startup that has a large upside potential and fast growing, friendly team, no office bullshit
• Working in a strong technical environment on cutting edge technologies and becoming the face of it
• Token Incentivization
• Working in real Web3 community