Ledger Careers

The mission

• Lead the Coin Integration Team, driving the integration of various blockchain technologies into the Ledger ecosystem, ensuring they work seamlessly with our hardware and software solutions (EVM, BTC, Solana, Polkadot, Cosmos…)
• Develop strategies for blockchain integration that align with organizational goals and user needs, fostering innovation in blockchain technology utilization.
• Collaborate with product management, software development, and quality assurance teams to deliver robust blockchain solutions.
• Mentor and guide team members through complex blockchain integration challenges, encouraging growth and continuous learning.
• Oversee the team’s delivery timelines, ensuring that integration projects are executed efficiently and align with the broader product roadmap.
• Implement agile best practices tailored to the blockchain integration process, promoting rapid iteration and responsiveness to change.
• Conduct regular agile ceremonies such as sprint planning, stand-ups, and retrospectives to maximize team effectiveness and morale.
• Promote a culture of feedback and continuous improvement, encouraging team members to innovate and experiment with new integration techniques.

What we're looking for

• Strong leadership experience with a passion for the blockchain technology space.
• Extensive coding experience and deep knowledge of JavaScript, TypeScript, Node.js, and React.
• Proficiency in managing integration projects with a variety of blockchain protocols and standards.
• Adept at leading agile project teams and well-versed in agile methodologies.
• Excellent problem-solving skills, with a capacity to think strategically about how blockchain integrations impact overall product outcomes.
• Exceptional communication and interpersonal skills, capable of fostering a collaborative and innovative team environment.

Bonus points

• Proven track record of successful blockchain or cryptocurrency-related projects.
• Experience with hardware wallet technology or similar security-focused applications.
• Deep understanding of multiple blockchain architectures, including but not limited to EVM, Cosmos, and Polkadot.

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your main responsibilities will be the following :

• Own from a technical standpoint the desktop and mobile development of Ledger Live Applications.
• Collaborate with our devs, QA, designers, and product within Ledger Live teams.
• Take initiative and offer technical solutions.
• Develop features using best practices from unit to e2e testing.
• Participate in code reviews.
• Be responsible for the quality of Ledger’s UI/UX framework.
• Mentor and promote tech growth within the team, helping to set high standards for the team.
• Work 100% on Open Source projects all gathered in our monorepo: ledger-live.
• Share knowledge within Ledger and beyond.

What we're looking for :

• Engineer profile with at least 5 years of experience in software development.
• A curious mind with a positive attitude to join a highly collaborative team.
• Proficient with JavaScript and TypeScript.
• Strong experience in React.js development, tools and libraries.
• Good knowledge of testing strategies.
• Good knowledge of UI/UX practices in software development.

Nice to have :

• Experience with React Native and/or Electron.
• Experience in Web3 topics and technical stack.
• Experience in maintaining a library of shared components.

What's in it for you ?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks.
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Missions :

• Be first point of contact for LES and lead the legal support for commercial engagements and assist in the drafting and review of a wide variety of commercial agreements to meet business and legal requirements, including LES Agreements, sales and distribution agreements, IT agreements, marketing agreements, general terms & conditions, direct and indirect procurement agreements, confidentiality agreements and requests for proposals.
• Help the business develop new go-to-market strategies and products and services, and advise on the same.
• Improve existing contract templates and create new ones, working closely with other functions and legal team members.
• Research and advise on relevant laws which could apply to Ledger directly or could otherwise impact LES.
• Define and drive improvements in the management of legal processes and contract documentation flows, approvals, reporting and archiving consistent with internal processes.
• Work closely with other functions to contribute to the development of internal tools and to the improvement of existing processes, guidelines and policies.
• Ensure that KYB and other processes are followed and progress efficiently.
• Advise on disputes and help the broader legal team in improving and creating compliant solutions to resolve complicated business challenges.
• As a general note, Ledger being a scale-up, we also expect the Commercial Legal Counsel, as part of the legal team, to be flexible and jump in on other topics and help other team members in other areas as the need may arise from time to time.

What we're looking for ?

• Bachelor’s degree in Law or non-law degree with GDL/Diploma.
• Current Practicing Certificate (English Qualification).
• At least 5 years commercial legal experience dealing with Platform as a Service (PaaS) or similar businesses at a global law firm and/or in-house legal department.
• Excellent experience with contract drafting and negotiation in English. Excellent written and verbal communication skills in English.
• Very rigorous, pragmatic and business oriented.
• Ability to be autonomous and meet deadlines, and organize, prioritize and multitask.
• Creative and practical thinker who can communicate information accurately and completely, while being concise and digestible for non-lawyers.
• Collaborative team player standing ready to help colleagues.
• At ease in a high growth, fast paced and innovative environment.
• Knowledge of the crypto industry is a plus but not required.

What's in it for you ?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks in our Holborn office
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 28 days of paid leave per year, in addition to national holidays
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.

Your mission

• Lead and manage a team of writers to produce high-quality thought leadership blogs, SEO content, and Help Center articles that resonate with our audience
• Develop and implement strategies to grow Ledger Academy, ensuring it serves as a premier educational resource in the crypto space
• Collaborate with cross-functional teams, including marketing, design, and product, to align content initiatives with overall business goals
• Utilize your SEO expertise to optimize content for search engines, enhancing visibility and engagement
• Conduct thorough research to stay updated on industry trends, best practices, and emerging topics in the crypto field
• Provide guidance and mentorship to writers, fostering a collaborative and innovative content creation environment
• Review and edit content for accuracy, clarity, and adherence to style guidelines, ensuring technical precision and engaging storytelling
• Assist leadership in drafting and refining thought leadership pieces that highlight Ledger's expertise and vision in the crypto industry
• Analyze content performance metrics to inform future content strategies and improve overall effectiveness

What we're looking for

• Fluency in English, with outstanding writing and editing skills, and a meticulous attention to detail
• Proven experience in managing writers and leading content teams, with a strong emphasis on producing high-quality thought leadership and SEO-driven content
• Strong understanding of SEO best practices and the ability to implement strategies that enhance content visibility and engagement
• In-depth knowledge of the crypto industry, including blockchain technology, cryptocurrencies, and related concepts, with the ability to translate complex topics into accessible content
• Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders, including leadership, tech teams, and marketing
• Demonstrated experience in developing educational content, such as Help Center articles and resources for learning platforms
• Ability to work closely with leadership to draft and refine thought leadership pieces that showcase expertise and vision in the crypto space
• Strong organizational skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.A passion for the crypto industry and a commitment to staying informed about the latest trends, developments, and best practices in educational content creation

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products

Your mission :

• Assist on contract management-related and other critical legal processes, third-party on-boarding and other administrative tasks.
• Draft and negotiate different contracts across a broad range of areas including marketing, sales, procurement, IP licensing and general commercial engagements with third parties.
• Support key projects and assist on the launch of new products and services.
• Perform legal research tasks.
• Assist on disputes and contentious matters.
• Be prepared to jump in and support the wider legal team outside of the Commercial Legal Team depending on Legal Team and business needs.

What we're looking for :

• You are doing a work-study Master 2 in business law or new technologies / multimedia law (ideally with a focus on commercial, sales and technology law; strong background on intellectual property law and data privacy would be a plus).
• You already have previous meaningful internship experience in commercial law.
• You have excellent written and verbal communication, drafting and presentation skills in English, allowing you to interact with international teams and to work on matters in English.
• You are pragmatic, flexible and can manage ambiguity.You are proactive, self-motivated, resilient and able to prioritize matters.
• You can create and maintain solid, trusting working relationships.
• You are detail-oriented and can analyze and simplify complex issues.
• You have some knowledge of blockchain technology and Web3 or are keen on learning about the space.
Contract type : Apprenticeship/ work-study contract
Duration : 12 months
Rhythm : 3 days in the company + 2 days at school
Starting month : September 2024 or even before

What's in it for you ?

• Compensation
• Partial remote work possible
• Lunch vouchers with Swile
• 75% reimbursement of your monthly transport subscription
• Paid leave

Your mission

• Drive product vision and roadmap in line with the product line strategy
• Drive the execution of the product roadmap with a high focus on quality and time to market
• Work closely with cross-functional teams (tech, design, legal, marketing. etc.) to drive product vision from conception to launch, define product requirements, actionable and detailed product specifications, coordinate through key milestones and ensure successful product launches
• Define and analyze metrics that inform the success of products
• Identify and track key performance metrics
• Facilitate the integration of partners
• Incorporate data, research, and market analysis to inform product strategies and roadmaps
• Monitor competitors and trends in crypto impacting the roadmap

What we're looking for

• Someone with a good start to their career as a Product Manager (experience in a scale up environment is a plus!)
• Passion for end to end user experience with focus on beating customer expectations
• Excellent organizational and time management skills
• Experience with third party integrations and user experiences built on platform and partnerships
• Strong business acumen as well as data and insight driven mindset
• Extensive knowledge of Agile process and principles
• Curious: you should be able to find information by yourself
• Good understanding of the cryptocurrency ecosystem is a plus
• Excellent written and oral business communication and presentation skills
• Experience with Jira, Slack, Figma, Lucid and Google Suite

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks in our Holborn office
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 28 days of paid leave per year, in addition to national holidays
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.

Your mission

• Ensure customer satisfaction & reply to day-to-day customer requests
• Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
• Identify recurring support trends and product performance issues, providing timely feedback to our product team
• Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
• Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
• Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teams
• Participate in external events around the world
• Always be learning - about both crypto and also Ledger’s products. A week in crypto is a lifetime in other industries, and you’ll need to stay on the cutting edge

What we're looking for

• Previous experience in customer support or in a customer-facing role
• Must have a “Customer First”attitude
• Strong interest for cryptocurrencies and/or blockchain environments
• Outstanding written and verbal skills in English and Chinese
• Ability to learn about hardware & software products and to analyse technical and/or factual data
• Proficiency in Google docs, sheets, slides, forms as well as Microsoft Excel PPT
• Proficiency in Zendesk or Salesforce (Customer Experience Management Platforms) is a plus

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products

Your mission

• Develop and and integrate cybersecurity designs for systems and networks with security requirements
• Conduct proofs of concept and implement security solutions
• Develop cybersecurity architecture guidelines and ensure systems that are acquired or developed are consistent with those designs
• Perform security reviews, identify gaps in security architecture and develop a security risk management plan for the infrastructure (Cloud, IT and on-perm)
• Perform threat modelling with teams to ensure architecture is developed securely
• Represent security in enterprise-level policy creation and governance around cloud security (AWS, K8s)
• Mentor Infrastructure engineers on cloud & architecture security best practices and to advocate for security requirements in their respective teams
• Support and mentor the SIEM Threat Detection Engineer in advancing SIEM & SOAR capabilities by integrating actionable new streams of security insight

What we’re looking for

• 8+ years of experience in cybersecurity, designing and implementing secure architecture, both cloud, on-prem.
• Expertise in IAM design, ZTNA, access control architectures.
• Expertise in implementing and overseeing Secure Software Development Lifecycle (SSDLC) practices across an organization
• Familiarity with security and compliance frameworks such as NIST, CIS, ISO 27001, SOC 2 type 2, GDPR or ideally SLSA.
• Experience with API security
• Excellent presentation and written communication skills.

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

The missions

• Own from a technical standpoint the desktop and mobile development of Consumer Services
• Collaborate with our devs, QA, designers and product within Consumer Services teams
• Proactively engage with teams from partner companies to make new integrations even smoother
• Participate in code reviews and promote code quality and best practices
• Seek excellence, we look for individuals who are passionate about creating tests, ensuring the highest standards in everything they do
• Be responsible for the quality of Consumer Services
• Mentor and promote tech growth within the front-end team
• Innovate and participate in building crypto services with new ideas around quality software, UI/UX, security and blockchain technology
• Share knowledge within Ledger and beyond

What we're looking for

• 5+ years of experience in front-end software development.
• Strong coding principles with extensive experience in any JavaScript framework, preferably React. Proficiency in TypeScript is highly valued.
• Proficiency in using testing technologies and practices, such as Jest, Playwright, and React Testing Library, to ensure high-quality code and robust applications.
• Attention to detail in UI design with a proactive approach to enhancing user flows and overall user experience.
• Experience with complex projects that emphasize performance and scalability of the front-end stack while maintaining simplicity.
• Familiarity with modern development tools and practices, such as version control systems (e.g., Git), CI/CD pipelines, and agile methodologies.
• Excellent problem-solving skills and the ability to tackle technical challenges creatively.
• A great team player who enjoys collaborating, learning, and sharing best practices with peers.
• Even if you don’t meet all the criteria, if you’re confident that your experience with similar technologies is relevant, we encourage you to apply.

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your mission

• The team you will be joining has the following missions:Support Product & Engineering on Discovery & Design of new product features
• Drive Tech Initiatives with Engineering to improve our stack, address tech debt and support good engineering practices
• Support engineering teams on critical topics by providing expertise and hands-on contribution to engineering squads
• Explore new, innovative domains with a focus on concrete Ledger applications

What we’re looking for:

• The responsibilities of an architect are mostly geared toward the engineering teams they support:Collaborate closely with engineering leads, product managers and delivery managers to ensure design on most important initiatives are properly done and of good quality
• Partner with product teams to define, develop and implement development requirements for new product features
• Help Engineering managers identify, tackle and prioritize most critical technical debt in our stackContribute hands on to the development activities of the squads being supported
• Become a Ledger solution expert to thoroughly understand all use-case scenarios, especially on areas identified in this job description
• An architect is also responsible for some transversal activities, including:
• Be involved in our open source projects and foster our developer community by contributing and maintaining key Open Source software, and helping build our platform strategy
• Help build visibility on the roadmap by contributing to gross estimates of implementation difficulty
• Help contribute to Ledger visibility by presenting in conferences or in front of customers our technology know-howT
• This open position is for an architect that will support the Ledger Live Hub team, as well as the eCommerce and Internal System team.
• The Live Hub team develops the front for the Live wallet application, on both desktop and mobile, while the eCommerce and IS team develops the Ledger web store and internal supply chain systems. This position is expected to grow into the lead of a small team of architects, and requires experience in managing very senior, very autonomous technical profiles.

Requirements

• 10+ years of experience in technical design, development, execution, testing and delivery
• Strong background/interest in algorithm development and optimization to work across our stack: from interaction with low level devices in binary, to work with blockchain technologies,..
• Knowledge of Typescript and JS (and other programming languages paradigms)
• Knowledge of UI and front design patterns
• Comfortable with multiple “app” development stacks: React native, Android, iOS
• Comfortable with web back end stacks: Node.js, PHP
• Curious to learn how blockchain works under the hood and investigate deeply complex systems
• Experience in leading small teams of senior and autonomous developers
• Ability to work effectively with internal teams to define scope, goals, project plans and deliverables
• Team player with excellent interpersonal skills and ability to work cross-functionally
• Excellent presentation and written communication
• Engineering degree

Nice to have

• Open source experience or contributions
• Experience in Embedded Software development
• Experience on other Ledger Backend stacks and languages (Python, Scala and related frameworks)
• Functional programming, experience in GraphQL
• Knowledge of cryptography and security practices

Missions:

• Participation au suivi du programme de mise en conformité de chaque équipe du groupe et aux actions de mise en conformité (analyse des contraintes business et des risques, identification des mesures à prendre, suivi de projet, élaboration de procédures, etc.)
• Traitement des demandes de clients et salariés concernant leurs données personnelles (accès, suppression, rectification…) et contribution à l’amélioration et à l’automatisation de la procédure de gestion de ces demandes
• Contribution à la cartographie des traitements et des flux de données entre les systèmes internes et les prestataires techniques du groupe, et mise à jour du registre des traitements
• Participation à la négociation des clauses relatives aux données personnelles des contrats conclus par Ledger avec ses prestataires, et à la revue périodique de la conformité de ces prestataires
• Suivi des éventuels contentieux en cours, définition de la stratégie et gestion des relations avec les avocats
• Veille juridique sur les sujets d’actualité et rédaction de communications internes (par ex., newsletters) à destination des équipes métier
• Point de contact pour toutes les questions des équipes en matière de données personnelles
• En fonction des besoins, vous interviendrez également en soutien de tous les membres du département juridique sur des sujets très variés (droit des marques, droit des contrats, corporate, etc.

Profile recherché:

• Spécialisation en droit des données personnelles ou en droit des nouvelles technologies (Master 2), avec une première expérience dans un département juridique ou en cabinet d’avocat en charge des questions de données personnelles, ou dans une autorité de protection des données
• Rigoureux(se), vous avez un fort sens de l’organisation et vous êtes capable de mener de multiples projets en parallèle
• Vous aimez travailler en équipe, vous disposez d'excellentes qualités relationnelles et vous n’avez pas peur d’aller au contact des opérationnels
• Maîtrise de Google Workspace (Docs, Sheets, Slides)
• Anglais courant (écrit et parlé)
• Des connaissances dans le domaine de la blockchain et des cryptos sont appréciées mais ne sont pas indispensables

Missions:

• Bring new ideas during communication campaigns
• Prioritise design requests
• Become a brand referent within the company
• Decline the brand guidelines on all communication supports (web, social media, print, product, etc.)
• Improve User Experience and the general appearance of the site
• Participate in the development and design of communications and marketing assets (display, social media, emailing…)

• 360° campaign experience for a product or a service
• Creative and able to bing innovative ideas
• Comfortable with both digital and print design
• Knowledge of most graphics tools (from typography to software: Figma, Adobe, etc.)
• Autonomous, collaborative and rigorous designers would be a great fit with our team
• Skills in motion design and/or illustration are a plus
• Knowledge of the Crypto market is a plus
• Knowledge in web technologies is a plus (HTML, CSS, Javascript…)
• Strong communication skills in English

Your mission

• Ensure customer satisfaction & reply to day-to-day customer requests
• Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
• Identify recurring support trends and product performance issues, providing timely feedback to our product team
• Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
• Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
• Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teams
• Participate in external events around the world
• Always be learning - about both crypto and also Ledger’s products. A week in crypto is a lifetime in other industries, and you’ll need to stay on the cutting edge

What we're looking for

• Previous experience in customer support or in a customer-facing role
• Must have a “Customer First”attitude
• Strong interest for cryptocurrencies and/or blockchain environments
• Outstanding written and verbal skills in English and Russian
• Ability to learn about hardware & software products and to analyse technical and/or factual data
• Proficiency in Google docs, sheets, slides, forms as well as Microsoft Excel PPT
• Proficiency in Zendesk or Salesforce (Customer Experience Management Platforms) is a plus

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products

Your mission

• Responsible for managing the relationship and driving growth for Ledger Enterprise clients in the APAC region
• Working alongside the Ledger Enterprise Service Delivery Management team and the other internal stakeholders to drive success for the usage of the Ledger Vault platform
• Adopt long term strategies including a first in class on-boarding and retention program for our platinum clients
• Working closely with sales and tech teams to evaluate, iterate and improve existing systems and processes
• Preparation of presentations about the products or services with all their values
• Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands
• Assist in preparation of sales proposals, RFP and RFI responses as needed
• Assist in development of business development related marketing collateral such as case studies and white papersDefine tools and processes to deliver operational excellence

What we're looking for

• Solid experience in management/enterprise client relationship roles
• Excellent understanding of business, capital market dynamics and financial software
• Strong empathy, client-servicing mindset
• Cross-departmental experience in financial operations and/or fintech/Web3/capital markets technology
• Strong organisational, analytical, planning and client relationship management skills
• Sound problem-solving skills, an enquiring mind and willingness to expand your areas of expertise
• Excellent communicator
• Ability to engage and to maintain C-level contactsFluent in English, and another regional language
• Excellent command of commonly used CRM tools (SalesForce) and Google Suite

What's in it for you

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• Well-being: Personal development, coaching & fitness with our dedicated partners
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Discounts: Employee discount on all our products

Your mission

• Collaborate with tech teams at Ledger to draft single source of truth documents that facilitate comprehension of technical topics related to the crypto industry
• Gather technical information from various stakeholders and distill it into digestible briefs and well-written content for content writers
• Write articles on a wide range of technical topics in the crypto field, ensuring accuracy, clarity, and engaging storytelling
• Develop help center articles to support customer support teams in addressing common queries and providing comprehensive guidance
• Edit content received from writers, ensuring technical exactitude and adherence to style guidelines
• Assist leadership at Ledger by drafting thought leadership blogs that showcase their expertise in technical topics within the crypto industry
• Conduct thorough research to stay updated with the latest trends, developments, and best practices in the crypto field
• Collaborate with cross-functional teams, including marketing, design, and product, to ensure alignment and consistency in messaging

What we're looking for

• Strong technical understanding of the crypto industry, including blockchain technology, cryptocurrencies, and related concepts
• Proven experience in distilling complex technical information into clear and concise briefs and content
• Excellent communication skills with the ability to interact with different stakeholders, including tech teams, leadership, and customer support
• Demonstrated experience in writing articles, blog posts, and other forms of content in the crypto field
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines
• A passion for the crypto industry and a desire to stay updated with the latest trends and developments

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products

Your mission

• Ensure customer satisfaction & reply to day-to-day customer requests
• Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
• Identify recurring support trends and product performance issues, providing timely feedback to our product team
• Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
• Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
• Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teams
• Participate in external events around the world
• Always be learning - about both crypto and also Ledger’s products. A week in crypto is a lifetime in other industries, and you’ll need to stay on the cutting edge

What we're looking for

• Previous experience in customer support or in a customer-facing role
• Must have a “Customer First”attitude
• Strong interest for cryptocurrencies and/or blockchain environments
• Outstanding written and verbal skills in English and French
• Ability to learn about hardware & software products and to analyse technical and/or factual data
• Proficiency in Google docs, sheets, slides, forms as well as Microsoft Excel PPT
• Proficiency in Zendesk or Salesforce (Customer Experience Management Platforms) is a plus

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products

Main Mission

• Design beautiful, usable and high-performing flows.
• Conduct user research and usability testing to gather feedback, validate design decisions, and ensure your designs meet user needs.
• Partner with product managers, engineers, and other stakeholders to build world-class user experiences.
• Ensure high standards for design and product quality, meticulously crafting every aspect of the design system.
• Stay updated with industry trends and best practices, introducing fresh and innovative approaches to the team.
• Collaborate with other designers on shaping the user experience for millions.

What we’re looking for

• Proven experience (5+ years ideally) in product design with a strong emphasis in the transaction, payment field or financial services using human insights to guide your work.
• High proficiency in Figma, with expertise in its best practices for designing and implementing design systems.
• Demonstrated expertise in leveraging human insights and data to inform and drive your design decisions.
• Capacity to rapidly produce multiple concepts and prototypes and knowing when to apply pixel-perfect attention to detail or when to make low-fi sketchesDeep understanding of design principles, visual hierarchy, and information architecture.A deep knowledge of inclusive design and accessibility without compromising on aesthetics.
• Excellent communication and collaboration skills, with the ability to explain complex design concepts and rationale to non designers.
• Open-minded, strong team player and eager to collaborate, both with other designers, engineers and other stakeholders.

Bonus points

• Experience or interest in the Web3 or Blockchain industry

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your mission:

• Help deliver a 24/7 Global service, working flexible shifts, generally on a 4 days-on 4 days-off rotations, from 10 am to 10 pm
• Ensure customer satisfaction & reply to day-to-day customer requests
• Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
• Identify recurring support trends and product performance issues, providing timely feedback to our product team
• Work to eliminate common support inquiries by suggesting improvements to our knowledge base articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
• Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
• Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teamsParticipate in external events around the world
• Always be learning - about both crypto and also Ledger’s products. A week in crypto is a lifetime in other industries, and you’ll need to stay on the cutting edge

What we're looking for:

• Previous experience in customer support or in a customer-facing role
• Must have a “Customer First” attitude
• Outstanding written and verbal skills in English
• Ability to learn about hardware & software products and to analyse technical and/or factual data
• Proficiency in Google docs, sheets, slides, forms as well as Microsoft Excel & PPT
• An interest or curiosity for cryptocurrencies and/or blockchain environments is a plus
• Proficiency in Salesforce (or other Customer Experience Management Platforms) is a plus

What's in it for you:

• Training: Get trained and gain experience in one of today's most exciting and growing industries
• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 20 days of paid leave per year
• Retirement:401k with employer match
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.
• We are an equal opportunity employer for all without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age.

Your mission

• Design and implement CRM strategies to grow acquisition, engagement, and retention, across the full consumer lifecycle
• Develop and optimise campaigns to grow the repurchase rate and referral of Ledger hardware wallets
• Develop and optimise targeted campaigns to activate and retain customers across transactional products and service subscriptions within our web3 companion app, Ledger Live
• Build personalised recommendations and communications by leveraging CRM behavioural data and integrations between tools
• Evolve our test-and-learn delivery to grow communication effectiveness
• Manage and improve the way we use our CRM tools to maximise communication effectiveness
• Collaborate with product and tech teams to ensure CRM systems deliver the best experience for all customer touchpoints
• Analyze customer data and campaign reports to provide insights enabling data-driven decisions
• Provide regular reports and insights to senior management, recommending data-driven strategies to improve CRM effectiveness
• Work closely with cross-functional teams, including marketing, sales, product development, and customer support, to ensure CRM initiatives align with company objectives and customer needs
• Engage with stakeholders to gather feedback and continuously refine CRM strategies and processes

What we’re looking for:

• Hands-on experience in a CRM role - we're thinking 5+ years
• Experience managing complex lifecycle, multi-channel, data-driven campaigns
• Expertise in Braze or similar advanced platforms
• Excellent understanding of analytics and using data to inform business and campaign decisions
• Flexible and comfortable working in a change-oriented, fast-paced environment
• Exceptional stakeholder management skills, with the ability to build strong cross-functional relationships.

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products

Missions :

• Design and maintain a library of reusable UI components, patterns, and assets that are accessible, high-performing, and scalable.
• Partner with product designers, engineers, and stakeholders to develop tools and processes to build world-class user experiences.
• Develop comprehensive documentation and usage guidelines for designers and engineers to effectively use components and patterns.
• Ensure high standards for design and product quality, meticulously crafting every aspect of the design system.
• Stay updated with industry trends and best practices, introducing fresh and innovative approaches to the team.
• Conduct user research and usability testing to gather feedback, validate design decisions, and ensure the design system meets user needs.
• Collaborate with other designers on shaping the user experience for millions

What we are looking for ?

• Proven B2C & B2B experience (5+ years ideally) in product design with a strong emphasis on design systems.
• Demonstrated ability to develop and maintain complex design systems for multiple products both on the web and on mobile.
• High proficiency in Figma, with expertise in its best practices for designing and implementing design systems.
• Deep understanding of design principles, visual hierarchy, and information architecture.
• A deep knowledge of inclusive design and accessibility without compromising on aesthetics.
• Excellent communication and collaboration skills, with the ability to explain complex design concepts and rationale to non-designers.
• Open-minded, strong team player and eager to collaborate, both with other designers, engineers and other stakeholders.
• Bonus points : experience or interest in the Web3 or Blockchain industry

What's in it for you ?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks.
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Missions :

• Design and develop test bench (including mechanical assembly and electronic)
• Develop code and algorithm to control actuator
• Develop and Maintain Factory benches and flashing stations on our premises
• Develop expertise on key subsystems disciplines such as Touch, Display, Camera, etc.
• Run test and validation plan for Ledger Products
• Collaborate with Electronics and Mechanical engineers to ensure

What are we looking for :

• Engineering degree with at least 3 years of experience.
• Good multidisciplinary skills (electronic, mechanic and software)
• Experience in CAD software and 3D printers
• Good knowledge of Python, C and C++.
• Experience in Raspberry Pi, Arduino and actuators.
• Fundamental EE skills and able to review schematic.
• Ability to understand and analyze complex problems.
• Working knowledge of versioning tools (GIT, other…).
• Hands-on experience using lab equipment like oscilloscope, Spectrum analyzer, soldering iron.
• Rigor, technical English and interpersonal skills for collaboration across teams
Big Plus:
• Ability to do simple custom PCBA.
• Past experience with display, touch, or camera systems design and/or validation.
• Knowledge of “Secure Elements”.

What's in it for you ?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks.
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

The mission

• Develop tools and exploits for our products, and provide fixes for them.
• Perform security reviews of new products or new features launched by Ledger.
• Promote writing secure code to engineering teams.
• Present your work in academic and hacking conferences all over the world.

What we're looking for

• A bachelor/master degree in Computer Science/Electrical Engineering
• Good programming skills in C (mandatory), + Rust, PythonOR Typescript, including secure programming in these languages
• A good level in English
• Knowledge in reverse engineering and binary analysis.
• Good knowledge of exploitation techniques, and of mitigations against such techniques.
• Experience with static analysis tools.
• Development of fuzzers, or tools that automate security analysis is a plus
• Ability to develop and document methods, standards, and guidelines.

What's in it for you?

• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses 75% of your preferred means of transportation
• Food: We offer lunch vouchers with Swile

What you will do

• Lead and mentor your team, driving productivity and fostering a culture of high collective impact, focused on developing new features and functionality to elevate our customer experience
• Design, build, operate, and maintain critical systems, ensuring reliability, performance, and availability of our core e-commerce and blockchain-based systems
• Collaborate with other team leads to deliver a cohesive product and technical strategy, ensuring technical alignment across the company
• Drive recruitment, performance assessments, training, and career development within your team, ensuring alignment with Ledger’s goals for growth and retention
• Champion engineering best practices, influencing decisions around tooling, architecture, and Agile processes to continuously improve team practices and product quality
• Actively participate in the sprint delivery, incorporating quality, performance, and security into deliverables, while fostering innovative thinking and solutions

What we're looking for

• Proven experience in leading and managing high-performing engineering teams, with a demonstrable track record in delivering scalable, robust applications
• Expertise in our primary technologies: React, TypeScript, Node.js, and AWS
• Strong background in software development with proficiency in multiple languages, ensuring the selection of the right tools for the job
• Experience with high traffic transactional websites and understanding of performance optimization best practices
• A passion for cryptocurrency and blockchain is advantageous but not necessary

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks in our Holborn office
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 28 days of paid leave per year, in addition to national holidays
• High tech:Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.

The mission

• Dive into the world of data, extracting insights from diverse sources like relational databases, APIs, and flat files, while mastering the art of transforming raw data into meaningful information.
• Ensure code quality through meticulous reviews, ensuring our data pipelines are as robust as they are efficient.
• Monitor data pipelines, swiftly addressing any anomalies and ensuring seamless operations.
• Contribute to the migration of existing pipelines from our legacy systems to a new state-of-the-art data platform centered around Docker containerized pipelines in AWS and Snowflake.
• Support the rest of the team in the data-related projects: generative AI, API development, anomalies detection, etc.: you are sure to find something fitting your interest
• Fuel innovation by contributing to the enhancement of our data toolkit. Your ideas and expertise will be integral to our continuous evolution. In our team, creativity and collaboration thrive, and your voice matters.
• Tech stack :
• ELT: custom development (Python, SQL), Fivetran, Stitch, Adverity + dbt
• Cloud: AWS (MWAA, Lambda, Fargate, S3, CloudWatch, etc.)
• DWH: Redshift, migration to Snowflake underway
• Orchestration: Airflow
• BI: Tableau, Mixpanel
• Versionning: Github
• IaC: Terraform

What we're looking for

• At least 3 year of relevant experience in data engineering
• Experience working with AWS infrastructure
• Fluent English
• SQL & Python are among your best friendsYou know how to fix conflicts in Git
• Bonus points :
• Airflow, dbt, Snowflake
• Knowledge about crypto

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

The mission

• Design, configuration and administration of systems infrastructure including core services, internal tools, monitoring solutions and bare metal servers
• Researching, piloting, integrating, and implementing new technologies and infrastructure solutions
• Supporting and contributing to the delivery of source code version management, continuous integration tools, and package management solutions
• Accurately sizing and forecasting systems work packages within the infrastructure domain
• Act as point of escalation for the design or setup of any systems delivery
• Act as a primary escalation point in remediating in our platform
• Review and resolve system incidents and problems
• Monitoring, optimizing and troubleshooting, diagnosing and resolving hardware or software incidents and problems
• Protecting data, software, and hardware by coordinating, planning and implementing security measures
• Configuration, monitoring and maintenance of backup and replication routines and organizing disaster recovery readiness
• Ensure documentation of Ledger's infrastructure systems is up to date

What we're looking for

• At least 10 years of experience in Linux system administration and management in a high availability environment
• Experience with virtualization and containerization environments (K8s, Docker, Proxmox)
• Hands-on experience with configuration management tools such as Ansible, SaltStack or Terraform
• Working knowledge of system monitoring tools- especially Prometheus
• Knowledge of encryption and PKI technologies.
• Highly motivated and self-driven
• Your level of autonomy is proven
• You know how to communicate, convince, explain, and justify your choices
• You are honest and realistic
• Creative problem solving and solutions assessment skills with an ability to identify develop and implement solutions to meet the needs of the business.

Nice to have

• Experience in Public Cloud deployments on AWS
• Knowledge of application transport and network infrastructure protocols
• Experience in Datacenter operations or network devices is a plus.

What's in it for you?

• Equity:Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.Flexibility: A hybrid work policy.
• Social:Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation:Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech:Access to high performance office equipment and gadgets, including Apple products.
• Transport:Ledger reimburses part of your preferred means of transportation.
• Discounts:Employee discount on all our products.

Your mission:

• Project Planning and Initiation:
• Collaborate with key stakeholders to define project objectives, scope, and deliverables.
• Develop comprehensive project plans, including timelines, resource allocation, and risk management strategies.
• Conduct project kick-off meetings to align team members and stakeholders on project goals and expectations.
• Team Leadership and Management:
• Lead cross-functional project teams, providing guidance, motivation, and support throughout the project lifecycle.
• Delegate tasks and responsibilities effectively, ensuring clear accountability and ownership within the team.
• Foster a collaborative and inclusive team environment, promoting open communication and constructive feedback.
• Project Execution and Monitoring:
• Execute project activities according to the defined project plan, monitoring progress against milestones and deliverables.
• Keep project documentation and reporting up to date throughout the lifecycle of the project.
• Proactively identify and address any issues or risks that may impact project outcomes, implementing mitigation strategies as needed. Regularly communicate project status updates to stakeholders, providing transparency and visibility into project progress.
• Manage and arbitrage resources to ensure efficient utilization and alignment with project objectives.
• Quality Assurance and Project Closure:
• Ensure that project deliverables meet quality standards and are aligned with stakeholder expectations.
• Foster strong relationships with internal stakeholders, soliciting feedback and addressing concerns to maintain stakeholder satisfaction and support.
• Conduct thorough project reviews upon completion, assessing lessons learned, successes, and areas for improvement.

What we’re looking for:

• Proven experience (8 years) in project management, preferably in an internal change management or product development context.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g. JIRA).
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.
• Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and adapt to changing priorities in a fast-paced environment.

Bonus points:

• Bachelor's degree in business administration, project management, or related field (Master's degree preferred).
• Certification in project management (e.g., PMP, PRINCE2) is a plus.
• Experience in the Web3 or Blockchain Industry

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your mission

• Design clear and effective processes for the use of global communication channels such as Slack, emails, newsletters, and our Intranet
• Create and manage content on our intranet, implementing and maintaining the processes to keep information accurate and up-to-date
• Create content for our internal newsletter and digital signage screens across Ledger offices and hubs
• Ensure Ledger employees are empowered and educated on how to use our communication platforms and tools
• Organize internal events from company All-hands, Ask Me Anything, Ledger Talks, to more Ledger socials, Legendary Days, hackathons, holiday parties, summer BBQ, etc.
• Create compelling content that showcases our company culture and values, including employee stories, videos, and social media content
• Monitor and measure the effectiveness of our team's initiatives and use data to continuously improve our approach
• You'll also have the opportunity to spearhead our Diversity, Equity, and Inclusion and our Corporate Responsibility initiatives

What we're looking for:

• University degree in Communication, Public Relations, Marketing, HR, or similar
• Excellent written and verbal communication skills
• Fluent in English and French, both written and spoken
• 2-3 years of relevant experience in similar roles
• Impeccable project management and organizational skills, with the ability to manage multiple initiatives and deadlines simultaneously
• Ability to adapt and work effectively in a fast-paced environment
• Top-notch stakeholder management, with the ability to work collaboratively with cross-functional teams and build strong relationships with all stakeholders
• Analytical mindset, with the ability to use data to measure the effectiveness of our initiatives
• Self-starter and avid learner who is creative and passionate about communications
What would be great to have, but not deal-breakers:
• Experience in working effectively with a range of people from different backgrounds, nationalities, and motivations
• Experience using Google Suite, Slack, LumApps, Canva.

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
• High tech: Access to high-performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on our products.

Your mission

• Design clear and effective processes for the use of global communication channels such as Slack, emails, newsletters, and our Intranet
• Create and manage content on our intranet, implementing and maintaining the processes to keep information accurate and up-to-date
• Create content for our internal newsletter and digital signage screens across Ledger offices and hubs
• Ensure Ledger employees are empowered and educated on how to use our communication platforms and tools
• Organize internal events from company All-hands, Ask Me Anything, Ledger Talks, to more Ledger socials, Legendary Days, hackathons, holiday parties, summer BBQ, etc.
• Create compelling content that showcases our company culture and values, including employee stories, videos, and social media content
• Monitor and measure the effectiveness of our team's initiatives and use data to continuously improve our approach
• You'll also have the opportunity to spearhead our Diversity, Equity, and Inclusion and our Corporate Responsibility initiatives

What we're looking for:

• University degree in Communication, Public Relations, Marketing, HR, or similar
• Excellent written and verbal communication skills
• Fluent in English and French, both written and spoken
• 2-3 years of relevant experience in similar roles
• Impeccable project management and organizational skills, with the ability to manage multiple initiatives and deadlines simultaneously
• Ability to adapt and work effectively in a fast-paced environment
• Top-notch stakeholder management, with the ability to work collaboratively with cross-functional teams and build strong relationships with all stakeholders
• Analytical mindset, with the ability to use data to measure the effectiveness of our initiatives
• Self-starter and avid learner who is creative and passionate about communications
What would be great to have, but not deal-breakers:
• Experience in working effectively with a range of people from different backgrounds, nationalities, and motivations
• Experience using Google Suite, Slack, LumApps, Canva.

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
• High tech: Access to high-performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on our products.

Your mission :

• Define the product strategy and roadmap
• Determine customers and market needs by leading user research
• Benchmark competition and understand technology trends
• Write Hardware Wallets product requirements and define their accessories
• Simplify user experience without compromising security
• Work with the OS, SW and FW teams to create a compelling user experience
• Collaborate with Marketing and Sales team to define special editions
• Manage product life cycle, including cost reduction and continuous improvement based on customers feedback
• Ensure trade off between desirability, feasibility and viability.

What we’re looking for:

• Engineering profile with at least 5 years (ideally) of experience building hardware products
• Experience on complex consumer electronics product
• Leadership, decisiveness and willingness to take risk to innovate
• Great communication skills and ability to express user needs
• Proven ability to work as a member of a diverse, multidisciplinary product team
• Preferred experience building security products and knowledge of crypto ecosystem
• Fluent English

What's in it for you ?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks.
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Primary responsibilities:

• Reporting to our SRE Manager, you will be a member of Ledger’s SRE team driving technology's transformation by launching new platforms, building tools, automating away complex issues, and integrating with the latest technology.
• Site Reliability Engineers leverage their experience as software and systems engineers to ensure applications integrated by SRE are available, have full stack observability and have continuous improvement through code and automation.
• We are looking for an experienced candidate in reliability engineering who thrives on and enjoys solving complex problems through innovation and impacting change at scale.
• You will bring a strong mixture of software engineering, operations, and systems engineering experience to the role, and you have experience in the integration of complex systems.

In this role you will:

• Participate in building a DevOps / SRE culture and enable the transition to modern infrastructure management and deployment practices;
• Participate in building the SRE team roadmap (vision and delivery accountability). Anticipate stakeholder needs, game-changing technologies emergence and challenge scope / deadlines;
• Perform integration of platform software components;
• Participate to design and deliver solutions to improve the availability, scalability, latency, and efficiency of systems
• Influence and create standards & best practices in support of service level objectives;
• Automate key SRE metrics including SLOs/SLAs and error budgets;
• Provide expert support to our level-2/application support team, to troubleshoot priority incidents, and conduct post-mortems;
• Apply analytics on past incidents and usage patterns to predict issues and take proactive actions;
• Ensure control of technical debt and promote quality practices
• Follow SRE and chaos engineering approaches across all strategic systems to predict in coordination with Service Design and prevent outages and improve solution availability
• Drive adoption of self-healing and resiliency patterns such as circuit breaker, bulkhead, etc.
• Deisng and conduct performance tests, identify the bottlenecks, opportunities for optimization

What we’re looking for:

• 5+ years on cloud engineering at scale, on organizations operating SaaS solutions
• Proficiency in working in Unix/Linux environments, Git, Python, Terraform, Kubernetes, AWS cloud solutions and architectures, CI/CD tools, Argocd, Ansible, configuration management, etc.
• Strong knowledge on observability practices, with experience implementing and managing Logging, Monitoring and Alerting framework with solutions such as Datadog or Prometheus/Grafana/Loki.
• Experience of cross-functional work and the ability to demonstrate a collaborative approach with regards to building key relationships across the organization and define projects scope, goals, plan and deliverables
• “Customer focused” with the ability to identify and understand both internal and external customer's needs
• Creative problem-solving and analysis skills with an ability to identify develop and implement solutions to meet the needs of the business
• Excellent presentation and written communication Ability to deal with ambiguity, high level of pressure and rapidly changing environments
• Engineering degree

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your mission

• Ensure customer satisfaction & reply to day-to-day customer requests
• Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
• Identify recurring support trends and product performance issues, providing timely feedback to our product team
• Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
• Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
• Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teams
• Participate in external events around the world
• Always be learning - about both crypto and also Ledger’s products. A week in crypto is a lifetime in other industries, and you’ll need to stay on the cutting edge

What we're looking for

• Previous experience in customer support or in a customer-facing role
• Must have a “Customer First”attitude
• Strong interest for cryptocurrencies and/or blockchain environments
• Outstanding written and verbal skills in English (any other languages are a plus)
• Ability to learn about hardware & software products and to analyse technical and/or factual data
• Proficiency in Google docs, sheets, slides, forms as well as Microsoft Excel PPT
• Proficiency in Zendesk or Sprinklr (Customer Experience Management Platforms) is a plus

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products

Your mission

• Project coordination: Assisting in coordinating various projects related to the development and enhancement of our crypto card offerings
• Conduct thorough research and analysis to define consumer value proposition, identify market trends, and gather insights to inform strategic decision-making
• Support in managing partnerships related to our crypto card business, including communication with stakeholders and coordination of activities
• Assist in the preparation of regular business reports, including performance metrics, key findings from research, and recommendations for improvements.

What we're looking for

• Ability to analyze both business data and consumer insights to drive informed decision-making
• Familiarity with the cryptocurrency ecosystem and emerging trends in the Web3 space
• Ability to effectively communicate findings and recommendations to internal stakeholders and external partners in English
• Keenness to collaborate with cross-functional teams and contribute to a positive work environment
• A self-motivated individual with a proactive approach to learning and taking on new challenges.

What's in it for you?

• Flexibility:A hybrid work policy
• Social:Frequent social events, snacks and drinks
• High tech:Access to high performance office equipment and gadgets, including Apple products
• Transport:Ledger reimburses 75% of your preferred means of transportation
• Food:We offer lunch vouchers with Swile
• Vacation:1 day off for every full month worked

Your mission

• Develop and implement comprehensive strategies for the Customer Success department to achieve and exceed key performance indicators (KPIs) and customer satisfaction goals
• Directly manage Team Leads (if the size of your team requires such an organization), providing guidance, support, and oversight to ensure effective team operations and alignment with departmental objectives
• Play a pivotal role in deciding hiring needs, conducting interviews, and making hiring decisions
• Ensure the efficiency and effectiveness of customer success operations through process improvement, resource allocation, and technology utilization
• Oversee and manage high-level customer escalations, ensuring issues are resolved in a manner that upholds the company’s reputation and customer satisfaction
• Identify development needs and opportunities for the Customer Success team. Implement training programs, mentoring, and coaching to enhance team capabilities.
• Act as a key liaison between the Customer Success department and other departments within the company. Communicate departmental updates, challenges, and achievements to senior management
• Utilize data and analytics to drive decisions, assess team performance, and identify areas for improvement.

What we're looking for

• Proven experience in a leadership role within Customer Success or a similar department, with a track record of achieving results
• A genuine desire to learn about Web3, cryptocurrencies and other blockchain-based assets
• Outstanding customer service skills as well as interpersonal abilities
• Excellent decision-making, strategic planning, and problem-solving skills
• A real team player, with the ability to coach and mentor other team members in order to improve their skills
• Deep understanding of customer success metrics, data analysis, and performance reporting
• Strong communication skills which you will use to keep the team informed and to share key messages in a clear, motivating and understandable way
• You listen well, and provide clear and constructive feedback to your team members and peers
• Experience with CRM systems, customer service software, and technology solutions that support customer success

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.

Your mission

• Project Management:
• Plan, execute, and oversee security-related projects from initiation to completion, ensuring timely delivery and within budget.
• Define project scope, goals, and deliverables in collaboration with stakeholders and team members.
• Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure successful project outcomes
• Develop a strong interaction with all of the stakeholders (both internal and external)
• Security Governance
• Produce all the documents related to the different schemes: assessment file, security target, cryptographic mechanisms description…Propose technical solutions so that the certifications is not only easier to implement but also easier to maintain
• Prepare the file related to the security assessment
• Stakeholder Communication
• Communicate project status, updates, and outcomes to senior management, stakeholders, and cross-functional teams.
• Facilitate meetings, workshops, and training sessions to engage with internal teams and promote security awareness and best practices.

What we’re looking for

• Flexibility, adaptability and willingness to learn new technologies
• Knowledge regarding CPSN/CC security evaluation scheme
• Experience with the implementation and the management of a product certification program (from an implementer or auditor perspective)In-depth knowledge of cryptographic mechanisms (symmetric, asymmetric cryptography, Hash, DH…)
• Fluency in English
• Strong writing skills
• Solid project management skills (Gantt, WBS)
• Clear and effective communication style both internally (security team, development team, etc.) and externally (ANSSI, independent security laboratories)
• Knowledge and/or willingness to learn about upcoming regulations and their possible impact on Ledger (such as Cyber Resilience Act (CRA), Network and Information Security 2 (NIS2), EUCC scheme)
• Knowledge about blockchain will be considered an asset

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your missions

• Build highly available, consistent, and performant services to power Ledger’s products
• Integrate and consolidate market data coming from several API sources
• Leverage all the power of functional programming with Scala and the Typelevel stack
• Conduct benchmarks to identify bottlenecks and optimize the overall performance of our services
• Deliver a high-quality piece of software (Test it, Document it, Demonstrate it)
• Design monitoring systems to detect unexpected failures/behavior
• Use CI / CD to deploy and secure workflows

What we’re looking for

• 3-5 years of experience in backend robust development
• Scala, Haskell, or functional programming experience is nice to have
• Node.js and Java developers who are willing to dive into Scala technologies are welcome
• Database knowledge: SQL / NoSQL
• Adaptability to do teamwork in a fast-evolving environment
• Good knowledge of Linux operating systems
• Experience with continuous integration/deployment solutions
• You are autonomous, proactive, and capable of self-training
• Knowledge of Containerization and Cloud deployments
• Having an interest in cryptocurrencies and wishing to work with blockchain technology is a real plus
• Enthusiastic about teamwork, learning, and teaching (meet-ups, hackathons, training…)

What’s in it for you?

• Equity:Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.Flexibility: A hybrid work policy.
• Social:Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation:Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech:Access to high performance office equipment and gadgets, including Apple products.
• Transport:Ledger reimburses part of your preferred means of transportation.
• Discounts:Employee discount on all our products.

Your mission

• Ensure customer satisfaction & reply to day-to-day customer requests
• Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
• Identify recurring support trends and product performance issues, providing timely feedback to our product team
• Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
• Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
• Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teams
• Participate in external events around the world
• Always be learning - about both crypto and also Ledger’s products. A week in crypto is a lifetime in other industries, and you’ll need to stay on the cutting edge

What we’re looking for

• Previous experience in customer support or in a customer-facing role
• Must have a “Customer First”attitude
• Strong interest for cryptocurrencies and/or blockchain environments
• Outstanding written and verbal skills in English and German
• Ability to learn about hardware & software products and to analyse technical and/or factual data
• Proficiency in Google docs, sheets, slides, forms as well as Microsoft Excel PPT
• Proficiency in Zendesk or Sprinklr (Customer Experience Management Platforms) is a plus

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks in our Holborn office
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 28 days of paid leave per year, in addition to national holidays
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.

Your mission

• Elaborate, maintain and implement detailed test plans, help define acceptance criteria for different scenarios.
• Provide complete and detailed analysis of failing tests to help engineering teams understand better the corrective actions to be implemented.
• Assess risk from test results and alert in time the squad of potential issues.
• Ensure good communication with different stakeholders through thorough and well structured reports.
• Apply extensive testing methodologies to assure quality of our products.
• Being able to create/apply extensive exploratory testing to identify possible risks.
• Engage squad team in agile testing methodology, sharing knowledge and being able to create debate on current practices.
• Work with QA automation team to create specifications and acceptance criteria for test scenarios & tools.
• Be active in the use of automated testing solutions.

What we’re looking for

• 5+ years of experience in software quality assurance
• Good knowledge of Unix commands
• Team work spirit, great organizational and communication skills
• Fluent English is mandatory
• Proficient in black box, grey box testing approaches
• Good knowledge of development processes, agile methodology
• Experience with Kubernetes, Docker containers
• Engineering degree

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Missions :

• Be first point of contact for LES and lead the legal support for commercial engagements and assist in the drafting and review of a wide variety of commercial agreements to meet business and legal requirements, including LES Agreements, sales and distribution agreements, IT agreements, marketing agreements, general terms & conditions, direct and indirect procurement agreements, confidentiality agreements and requests for proposals.
• Help the business develop new go-to-market strategies and products and services, and advise on the same.
• Improve existing contract templates and create new ones, working closely with other functions and legal team members.
• Research and advise on relevant laws which could apply to Ledger directly or could otherwise impact LES.
• Define and drive improvements in the management of legal processes and contract documentation flows, approvals, reporting and archiving consistent with internal processes.
• Work closely with other functions to contribute to the development of internal tools and to the improvement of existing processes, guidelines and policies.
• Ensure that KYB and other processes are followed and progress efficiently.
• Advise on disputes and help the broader legal team in improving and creating compliant solutions to resolve complicated business challenges.
• As a general note, Ledger being a scale-up, we also expect the Commercial Legal Counsel, as part of the legal team, to be flexible and jump in on other topics and help other team members in other areas as the need may arise from time to time.

What we're looking for ?

• Bachelor’s degree in Law or non-law degree with GDL/Diploma.
• Current Practicing Certificate (English Qualification).
• At least 5 years commercial legal experience dealing with Platform as a Service (PaaS) or similar businesses at a global law firm and/or in-house legal department.
• Excellent experience with contract drafting and negotiation in English. Excellent written and verbal communication skills in English.
• Very rigorous, pragmatic and business oriented.
• Ability to be autonomous and meet deadlines, and organize, prioritize and multitask.
• Creative and practical thinker who can communicate information accurately and completely, while being concise and digestible for non-lawyers.
• Collaborative team player standing ready to help colleagues.
• At ease in a high growth, fast paced and innovative environment.
• Knowledge of the crypto industry is a plus but not required.

What's in it for you ?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks in our Holborn office
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 28 days of paid leave per year, in addition to national holidays
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.

Your mission

• Implement and maintain robust monitoring systems to detect operational issues across software, hardware, and services.
• Lead the incident response team in promptly assessing the severity and impact of incidents
• Develop and implement an on call duty rota for incident managers across the business to ensure a 24/7 process is understood and followed
• Coordinate cross-functional teams during incident response efforts
• Work closely with engineering and product teams to develop comprehensive remediation plans to address the root cause of incidents and prevent recurrence.
• Conduct post-incident reviews and analysis to identify areas for improvement and lessons learned.
• Serve as the primary point of contact for communicating incident status updates and resolutions to internal teams and external stakeholders.
• Collaborate with customer support teams to ensure transparent and timely communication with affected customers

What we’re looking for

• Interest in blockchain technology; the potential of blockchain and its impact on various industries
• Solid & demonstrable Incident Management skills: You have strong experience running incidents in a technology focused environment, ideally with some knowledge of blockchain
• Exceptional communication: You can articulate complex technical concepts to diverse audiences in clear, concise, and engaging ways
• Creative and resourceful: You enjoy exploring new ideas and finding innovative solutions to challenges.
• Self-starter: You're motivated, proactive, and able to work independently with minimal supervision.
• Excellent stakeholder management - with the ability to build great relationships and a strong network across the organisation
• Strong interpersonal & communication skills with the experience and gravitas to engage, manage and gain consensus from a multiple stakeholder environment

Bonus points

• Experience with creating technical and process content
• Bachelor's degree in Computer Science, Information Technology, or related field
• Understanding of crypto protocols, blockchain technology, and cybersecurity best practices
• Relevant certifications (e.g., CISSP, CISM, ITIL) are a plus

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks in our Holborn office
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 28 days of paid leave per year, in addition to national holidays
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.

The mission

• Immerse yourself in this crucial role, applying your expertise of the JavaScript ecosystems to contribute to innovation and solve complex technical problems.
• Your knowledge of modern JavaScript practices, TypeScript, state managers and asynchronous handling, API and library management, will allow you to help make any blockchain integration into Ledger ecosystem even faster and flawless for our end-users.
• Work with individuals from cross-functional teams and external partners
• Help optimize our blockchain integration architecture
• Develop a functional programming approach to foster an efficient, maintainable and side-effect-limited codebase
• Scale our testing strategy.

What we're looking for

• A passion for coding and the TypeScript ecosystem.
• A service-oriented mindset with the willingness to deliver high-quality solutions.
• Familiarity with Web3 integration libraries such as Ethers.js
• Basic knowledge of blockchain architecture
• An interest in or initial experience with functional programming (in JavaScript or any Functional Programming language).
• An interest in decentralized systems

Bonus Points

• Experience with React
• Experience developing Dapps or software Web3 wallets

What's in it for you

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your mission

• Engage in the creation of new features and functionalities, consistently elevating our customer experience and refining the core systems' overall productivity.
• Develop, manage, and oversee vital systems, ensuring the reliability, speed, and accessibility of our primary e-commerce platforms.
• Collaboratively test ideas on users with your team, harnessing feedback to refine and enhance our product.
• Contribute to decisions concerning tools, architecture, and Agile practices in specific areas of development.
• Advocate for and implement best practices and engineering standards, drawing from your experience to collaborate with and support the team.

What we're looking for

• Experience in a commercial tech setting with a record of designing scalable and sturdy applications.
• Experience with our main technologies: React, Typescript, Node.js & AWS.
• Proficiency in software development; you produce clean, efficient code across various languages, all under version control.
• Experience with high traffic transactional websites and understanding of performance optimization best practices
• A passion for crypto and blockchain is advantageous but not necessary

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks in our Holborn office
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 28 days of paid leave per year, in addition to national holidays
• High tech:Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.

Your mission

• Elaborate, maintain and implement detailed test plans, help define acceptance criteria for different scenarios.
• Provide complete and detailed analysis of failing tests to help engineering teams understand better the corrective actions to be implemented.
• Assess risk from test results and alert in time the squad of potential issues.
• Ensure good communication with different stakeholders through thorough and well structured reports.
• Apply extensive testing methodologies to assure quality of our products.
• Being able to create/apply extensive exploratory testing to identify possible risks.
• Engage squad team in agile testing methodology, sharing knowledge and being able to create debate on current practices.
• Work with QA automation team to create specifications and acceptance criteria for test scenarios & tools.
• Be active in the use of automated testing solutions.

What we’re looking for

• 5+ years of experience in software quality assurance
• Good knowledge of Unix commands
• Team work spirit, great organizational and communication skills
• Fluent English is mandatory
• Proficient in black box, grey box testing approaches
• Good knowledge of development processes, agile methodology
• Experience with Kubernetes, Docker containers
• Engineering degree

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

The mission

• Immerse yourself in this crucial role, applying your expertise of the JavaScript ecosystems to contribute to innovation and solve complex technical problems.
• Your knowledge of modern JavaScript practices, TypeScript, state managers and asynchronous handling, API and library management, will allow you to help make any blockchain integration into Ledger ecosystem even faster and flawless for our end-users.
• Work with individuals from cross-functional teams and external partners
• Help optimize our blockchain integration architecture
• Develop a functional programming approach to foster an efficient, maintainable and side-effect-limited codebase
• Scale our testing strategy.

What we're looking for

• A passion for coding and the TypeScript ecosystem.
• A service-oriented mindset with the willingness to deliver high-quality solutions.
• Familiarity with Web3 integration libraries such as Ethers.js
• Basic knowledge of blockchain architecture
• An interest in or initial experience with functional programming (in JavaScript or any Functional Programming language).
• An interest in decentralized systems

Bonus Points

• Experience with React
• Experience developing Dapps or software Web3 wallets

What's in it for you

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

The mission

• Build highly available, resilient, consistent and performant services to power Ledger’s products
• Integrate Staking, Yield and DeFi services through Partners API
• Interact with blockchain explorers to track Network events of interest (Fees, Transaction status…)
• Deliver robust APIs to allows agnostic consumption (Mobile, Desktop, Web)
• Proactively engaging in the architecture and design processes, ensuring the designed solution meets project requirements, can be achieved iteratively with a maximum level of feasibility.
• Maintain and make evolve the existing stack
• Conduct benchmarks to identify bottlenecks and optimize the overall performance of our services
• Deliver high quality piece of software (Test it, Document it, Demonstrate it)
• Design monitoring systems to detect unexpected failures / behavior and efficient alerting
• Develop and contribute to our CI / CD pipelines to deploy and secure workflows

What we're looking for

• 3+ years of experience in backend robust development
• Scala, Haskell or functional programming experience is a nice to have
• Java developers who are willing to dive into Scala technologies are welcome
• Database knowledge: SQL / NoSQL
• Adaptability to do teamwork in a fast-evolving environment
• Experience with continuous integration / deployment solutions
• You are autonomous, proactive and capable of self-training
• Knowledge of Containerization and Cloud deployments (AWS, Docker, Kubernetes)
• Knowledge on Event-based system
• Having an interest in cryptocurrencies and wishing to work with blockchain technology is a real plus
• Enthusiastic about teamwork, learning and teaching (meet-ups, hackathons, trainings …)

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks in our Holborn office
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 28 days of paid leave per year, in addition to national holidays
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.

The mission

• Immerse yourself in this crucial role, applying your expertise of the JavaScript ecosystems to contribute to innovation and solve complex technical problems.
• Your knowledge of modern JavaScript practices, TypeScript, state managers and asynchronous handling, API and library management, will allow you to help make any blockchain integration into Ledger ecosystem even faster and flawless for our end-users.
• Work with individuals from cross-functional teams and external partners
• Help optimize our blockchain integration architecture
• Develop a functional programming approach to foster an efficient, maintainable and side-effect-limited codebase
• Scale our testing strategy.

What we're looking for

• A passion for coding and the TypeScript ecosystem.
• A service-oriented mindset with the willingness to deliver high-quality solutions.
• Familiarity with Web3 integration libraries such as Ethers.js
• Basic knowledge of blockchain architecture
• An interest in or initial experience with functional programming (in JavaScript or any Functional Programming language).
• An interest in decentralized systems

Bonus Points

• Experience with React
• Experience developing Dapps or software Web3 wallets

What's in it for you

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your mission

• Develop and implement new features and functionality to enhance our customer experience, focusing on the efficiency and effectiveness of our core systems
• Design, build, operate, and maintain crucial systems, ensuring reliability, performance, and availability of our core e-commerce systems
• Collaborate with your team to quickly test ideas with users, iterating based on results to improve our product
• Take technical ownership of development areas, influencing decisions around tooling, architecture, and Agile processes
• Advocate for best practices and engineering principles, leveraging your experience to mentor team members, especially those at Level 1

What we're looking for

• Proven experience in innovative technology environments, with a track record of developing scalable, robust applications
• Expertise in software development, writing efficient, clean code in multiple languages, and using the best tools for the task. Experience across multiple paradigms and languages is a plus
• Solid commercial experience with our primary technologies: React, TypeScript, Node.js
• Experience with high-traffic transactional websites, including a good understanding of performance optimization best practices
• An interest in crypto and blockchain is advantageous but not required

What's in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks in our Holborn office
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 28 days of paid leave per year, in addition to national holidays
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products

Your mission

• Deliver insights to drive product and business decisions
• Build and support dashboards to make data accessible to numerous stakeholders
• Take full ownership of the tracking strategy for Ledger Live and ensure data sanity
• Specify and drive research initiatives such as AB testing, Funnel evaluation and other experiments
• Collaborate with Product Managers to specify features and ensure success metrics are controlled and reviewed
• Make the best use of the rest of the data team resources from data engineers to data scientists to crack complex problems
• Participate in key product team meetings to deliver insights and reality checks while capturing data-related opportunities
• Contribute to an “Always Be Testing” and data-oriented culture within the product team.

What we’re looking for

• Previous experience leveraging data for business or in product analytics
• Proficiency with SQL and Python scripting
• Excellent written and verbal skills in English, another language is a plus
• Understanding of the concepts of AB Testing and Funnel evaluation & the insights they can provide
• Previous experience with product analytics tools (Mixpanel, Amplitude…) would be highly beneficialPrevious experience with data visualization tools (Tableau, Periscope, PowerBI….) would be a plus
• Knowledge about crypto would be a plus.

What's in it for you?

• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses 75% of your preferred means of transportation
• Food: We offer lunch vouchers with Swile
• Vacation: 1 day off for every full month worked

Your mission

• Design and develop our governance and orchestration layer; and a set of complex APIs
• Communicate with cryptographic modules (HSM), and blockchain interfaces
• Integrate new cryptocurrencies on Vault
• Work closely with the Product team to define and understand end-user requirements, and translate them into pragmatic technical solutions
• Work in cross-team environment: You will be in direct contact with Vault’s Frontend and QA engineers, but also with cross-functional teams such as Core, Firmware, Infrastructure, and Operations
• Participate in firefighting sessions, and interface with stakeholders like Technical Account Managers

What we’re looking for

• 5+ years of experience in Backend / Software Engineering role, preferably in a product-based startup environment
• 3+ years of experience in Python as the primary language (Flask, FastAPI)
• Capable of self-training on backend languages like Scala / C++ / NodeJS
• Familiarity with software development best practices - version-control, code-reviews, testing, CI/CD
• Work in an agile environment (Scrum/XP/Kanban)
• Work in a multicultural environment - English is a MUST

Bonus points

• You have a sound knowledge of RESTful API design, standards and best practices
• You have an interest in other API frameworks (e.g. GraphQL), and dabble in message based systems
• You are keen to step outside your area of expertise, and contribute to all parts of a product
• You have an interest in cryptocurrencies, and blockchain technology
• You are active in the open-source community, speak at conferences, attend meetups, write blogs, contribute code, etc.

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your missions :

• Own from a technical standpoint the desktop and mobile development of Ledger Live Applications.
• Collaborate with our devs, QA, designers, and product within Ledger Live teams.
• Take initiative and offer technical solutions.
• Develop features using best practices from unit to e2e testing.
• Participate in code reviews.
• Be responsible for the quality of Ledger’s UI/UX framework.
• Mentor and promote tech growth within the team, helping to set high standards for the team.
• Work 100% on Open Source projects all gathered in our monorepo: ledger-live.
• Share knowledge within Ledger and beyond.

What we're looking for :

• Engineer profile with at least 5 years of experience in software development.
• A curious mind with a positive attitude to join a highly collaborative team.
• Proficient with JavaScript and TypeScript.
• Strong experience in React.js development, tools and libraries.
• Good knowledge of testing strategies.
• Good knowledge of UI/UX practices in software development.

Nice to have :

• Experience with React Native and/or Electron.
• Experience in Web3 topics and technical stack.
• Experience in maintaining a library of shared components.

Your mission

• Deliver insights to drive product and business decisions
• Build and support dashboards to make data accessible to numerous stakeholders
• Take full ownership of the tracking strategy for Ledger Live and ensure data sanity
• Specify and drive research initiatives such as AB testing, Funnel evaluation and other experiments
• Collaborate with Product Managers to specify features and ensure success metrics are controlled and reviewed
• Make the best use of the rest of the data team resources from data engineers to data scientists to crack complex problems
• Participate in key product team meetings to deliver insights and reality checks while capturing data-related opportunities
• Contribute to an “Always Be Testing” and data-oriented culture within the product team.

What we’re looking for

• Previous experience leveraging data for business or in product analytics
• Proficiency with SQL and Python scripting
• Excellent written and verbal skills in English, another language is a plus
• Understanding of the concepts of AB Testing and Funnel evaluation & the insights they can provide
• Previous experience with product analytics tools (Mixpanel, Amplitude…) would be highly beneficialPrevious experience with data visualization tools (Tableau, Periscope, PowerBI….) would be a plus
• Knowledge about crypto would be a plus.

What's in it for you?

• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses 75% of your preferred means of transportation
• Food: We offer lunch vouchers with Swile
• Vacation: 1 day off for every full month worked

Your mission:

• Drive the execution of the Ledger Enterprise strategy with a high focus on quality and time to market
• Create detailed, technical and actionable product specifications
• Manage and groom the product backlog effectively
• Collaborate closely with engineering teams to ensure the successful delivery
• Prototype new product concepts leveraging common tools (Figma, Miro, etc.)
• Work closely with Marketing, Communication, Services teams to ensure successful product launches

What we’re looking for

• Proficient with the general architecture of Enterprise/SaaS crypto wallet solutions
• Proficient with RestAPI and its applications within the cryptocurrency industry
• Extremely detailed oriented with a high focus on delivery quality
• Understanding of trading concepts: trading lifecycle, collateral management, order and execution management, SoR, post-trade/net settlement
• Extensive knowledge of Agile process and principles
• Very good communication skills and not afraid to ask questions
• Curious: you should be able to find information by yourself
• Extensive knowledge of enterprise security best practices
• Strong interest and familiarity with cryptographic principles
• Experience with Jira, Slack, Discord and Google Suite

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks in our Holborn office
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
• Well-being: Personal development, coaching & fitness with our dedicated partners
• Vacation: 28 days of paid leave per year, in addition to national holidays
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses part of your preferred means of transportation
• Discounts: Employee discount on all our products.

Your missions :

• Own from a technical standpoint the desktop and mobile development of Ledger Live Applications.
• Collaborate with our devs, QA, designers, and product within Ledger Live teams.
• Take initiative and offer technical solutions.
• Develop features using best practices from unit to e2e testing.
• Participate in code reviews.
• Be responsible for the quality of Ledger’s UI/UX framework.
• Mentor and promote tech growth within the team, helping to set high standards for the team.
• Work 100% on Open Source projects all gathered in our monorepo: ledger-live.
• Share knowledge within Ledger and beyond.

What we're looking for :

• Engineer profile with at least 5 years of experience in software development.
• A curious mind with a positive attitude to join a highly collaborative team.
• Proficient with JavaScript and TypeScript.
• Strong experience in React.js development, tools and libraries.
• Good knowledge of testing strategies.
• Good knowledge of UI/UX practices in software development.

Nice to have :

• Experience with React Native and/or Electron.
• Experience in Web3 topics and technical stack.
• Experience in maintaining a library of shared components.

Your missions :

• Own from a technical standpoint the desktop and mobile development of Ledger Live Applications.
• Collaborate with our devs, QA, designers, and product within Ledger Live teams.
• Take initiative and offer technical solutions.
• Develop features using best practices from unit to e2e testing.
• Participate in code reviews.
• Be responsible for the quality of Ledger’s UI/UX framework.
• Mentor and promote tech growth within the team, helping to set high standards for the team.
• Work 100% on Open Source projects all gathered in our monorepo: ledger-live.
• Share knowledge within Ledger and beyond.

What we're looking for :

• Engineer profile with at least 3 years of experience in software development.
• A curious mind with a positive attitude to join a highly collaborative team.
• Proficient with JavaScript and TypeScript.
• Strong experience in React.js development, tools and libraries.
• Good knowledge of testing strategies.
• Good knowledge of UI/UX practices in software development.

Nice to have :

• Experience with React Native and/or Electron.
• Experience in Web3 topics and technical stack.
• Experience in maintaining a library of shared components.

Your missions :

• Project Management: Assist the ERP Project Manager in the implementation of our new ERP - 90% of your time:
• Coordination & communication between the integrator & Ledger teams (finance, operations, legal & procurement)
• ERP User support
• Co-lead the training sessions
• Change management (include process documentation)
• Co-preparation of wave 2
• Testing
• Participating in approving our finance tools and administering them - 10% of your time:
• User support
• Adapt & automate current processes and forms in regard with business requests
• Lead process talks (Purchase Orders and Travel & Expenses)

What we are looking for:

• Bac +5 > business /engineering school with interest in project management
• Rigorous, organized and with a sense of priority, you are able to manage multiple projects in a fast-paced, deadline and result-driven environment.
• Strong analytical, problem solving and critical thinking skills are necessary.
• You have an outgoing personality with strong communication skills and are able to connect with the different stakeholders of the people team in order to get your project done in a timely manner. You are a clear communicator with excellent written and verbal communication skills.
• You are positive, curious, proactive and hands-on.
• VBA language is appreciated
• Fluent level of English is required both written and spoken.
• Professional / Fluent level in French is required both written and spoken.
• Curiosity about the crypto / blockchain industry would be a plus.
• Position located in : Paris (02) France.
• Contract type : Internship
• Starting month : May 2024

Main missions :

• While executing all People operations & administrative tasks related to Ledger employees you will be :
• Responsible for the on-boarding and off-boarding of employees
• The first point of contact of Ledger employees, and provide top-notch customer service
• Handling arrival, lifecycle and termination (contracts, paperwork, amendment, immigration, benefits administration)
• Handling registration of personal and contractual data on the tool, DPAE, contracts, mutual insurance enrolment
• Handling Management of personnel registers
• Managing medical examinations at our two FR sites: Paris & Vierzon
• Ensuring that immigration files are correctly anticipated to secure the recruitment of our foreign employees
• Participating in the payroll process: collection of variable elements (transport, health insurance, employee personal data).
• Maintaining, auditing and making sure that our HRIS (Workday) is always accurate and compliant
• Preparing dashboards and reports on Workday
• Building strong partnerships with other teams supporting Ledger employees (IT, Finance and People Team)
• Contributing to the continuous improvement of HROps supports and cross-functional projects
• Guarantee of HROPS communication by creating or updating Q&A and the communication space on the LEDGER GO intranet.
• Supporting for managers and employees on HROps issues.

What we are looking for:

• You have a degree in Human Resources and minimum 2 years of successful HR experience, ideally in HR Operations and Administration
• Good knowledge of Workday is mandatory
• Good knowledge of Excel
• You have worked in an international environment and are fluent/ native in French and have advanced level in English (B2 min).
• You are recognized for your problem solving skills and your interpersonal skills : sense of service, confidentiality, strong attention to detail, organization, curiosity, as well as for your proactivity.

Main mission :

• Elaborate, maintain and implement procedures for the testing and validation of Ledger products.
• Run test plan for Ledger Products.
• Provide complete and detailed analysis of failing tests to help engineering teams understand better the corrective actions to be implemented.
• Design and develop automated test equipment and tools for use in testing and validation.
• Provide data analysis to identify trends & potential improvements.

What we are looking for:

• Confirmed experience on Hardware integration, development and validation processes.
• Practical knowledge of hardware verification and validation test equipment. Fundamental EE skills and able to review schematic.
• Hands-on experience using lab equipment like Oscilloscope, Spectrum analyzer, soldering iron.
• Working knowledge and experience in programming language Python, C and SCPI is a plus.
• Data analysis.
• Technical English is a plus.
• Excellent written and verbal communication skills.
• Team work spirit, great organizational and communication skills.

Main mission :

• Develop firmware to enable the qualification of new hardware components.
• Study and report on components performance vs. expected behaviors.
• Contribute to our Factory test mode low level firmware
• Develop on microcontrollers and microprocessors. MCU/MPSOC/SOC
• Collaborate with Hardware and Electronics engineers to ensure correct setups of components in our systems.
• Develop various applications on top of our own OS for testing and qualification of hardware performance in system: C or RUST.

What we are looking for:

• Engineering degree with at least 3 years of experience.
Must have:
• Solid C programming skills.
• Good knowledge of python/Rust/C++.
• Working knowledge of versioning tools (GIT, other…).
• Comfortable with low level concepts: (Interrupt, Systick, peripherals ..).
• Working knowledge of OS operations (linux, others…), and Micro-Kernel (FreeRTOS/Zéphyr etc ..).
• Fundamental EE skills and able to review schematic..
• Ability to navigate components datasheets
• Ability to debug on target ( GDB).
• Hands-on experience using lab equipment like oscilloscope, Spectrum analyzer, soldering iron.
• Rigor, technical English (B2 min) and interpersonal skills for collaboration across teams.
Big Plus:
• Knowledge of CI/CD tools ( Jenkins, GHE, Ansible …).
• Ability to do simple custom PCBA.
• Knowledge of “Secure Elements”.

Your main responsibilities will be to:

• Design controls in conjunction with the Head of Internal Control & crypto projects
• Perform monthly reconciliation with Ledger Live Partners
• Write control processes
• Complete controls
• Provide support on the analysis of specific crypto projects and write documentation of your findings
• Engage with the Finance department and multiple teams within Ledger

What we are looking for:

• You had a 1st successful experience in internal control/audit
• You have excellent written skills
• You are fluent in English with a good level of French
• You are rigorous and curious
• You have some knowledge and/or interest in Web3, NFT, cryptocurrencies (no in-depth technical knowledge required
• Position located in : Paris (02) France.
• Contract type : 6 months Internship

Your mission:

• Research cutting-edge hardware attacks by using side channel techniques,
• Perform hardware security reviews of new products launched by Ledger,
• Interact with product and development teams to help maintaining Ledger’s products top security,
• Maintain and write new code allowing hardware attacks (side-channel attack library, bench tooling),
• Present your work in academic and hacking conferences all over the world.

What we’re looking for?

• At least, 3 years of experience of side channel evaluation of embedded systems,
• Experience in theory and practice of side channel attacks,
• Experience in Machine Learning applied to SCA and associated frameworks (keras / tensorflow / pytorch) [...]
• Basic knowledge of applied cryptography (ECC, AES, …),
• Tool programming in Rust, Python and C, including secure programming in these languages,

Following skills are a plus

• Setup a hardware environment for security evaluations,
• Basics of cryptocurrency ecosystems,
• Knowledge of more advanced applied cryptography (Zero Knowledge Proof, Full Homomorphic Encryption, ...),
• Knowledge in post quantum cryptography

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks.
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your mission

• Collaborate with the Infrastructure, the engineering and the Product Security teams to integrate security into the delivery plans, ensure early detection and mitigation of security vulnerabilities
• Work closely with the product Security team responsible, to provide automation and tooling for product security evaluation integration in CI/CD pipeline.
• Engage in proactive security practices, including penetration testing, vulnerability assessments, and Infrastructure Security (IaC) code reviews to ensure Ledger's platforms and applications are secure.
• Participate in the design and implementation of security architectures, from the design to the risk assessment.
• Act as the primary point of contact for any security incidents, ensuring rapid response, mitigation, and post-incident analysis.
• Drive the adoption of DevSecOps culture, best practices, and methodologies across the organization, ensuring continuous security improvement.

What we’re looking for

• 5+ years of experience on information security, including 3 years of experience in cybersecurity, with a focus on DevSecOps & automation, security assessment, and cloud-native environments.
• Proficiency working in Unix/Linux environments, Git, Python, Terraform, Kubernetes, AWS cloud solutions and architectures, CI/CD tools, configuration management, etc.
• Hands-on experience with security tooling deployment, monitoring, and incident response.
• Proven track record of cross-functional work, with the ability to collaborate effectively with various teams and stakeholders.
• Excellent presentation and written communication skills.
• Ability to work autonomously, deal with ambiguity, and handle high-pressure situations.

What’s in it for you?

• Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow.
• Flexibility: A hybrid work policy.
• Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
• Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage.
• Well-being: Personal development, coaching & fitness with our dedicated partners.
• Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days.
• High tech: Access to high performance office equipment and gadgets, including Apple products.
• Transport: Ledger reimburses part of your preferred means of transportation.
• Discounts: Employee discount on all our products.

Your mission:

• Develop tools and exploits for our products, and provide fixes for them.
• Perform security reviews of new products or new features launched by Ledger.
• Promote writing secure code to engineering teams.
• Present your work in academic and hacking conferences all over the world.

Technical Skills:

• Fluency in C and Rust or Python, including secure programming in these languages.
• Knowledge in reverse engineering and binary analysis.
• Good knowledge of exploitation techniques, and of mitigations against such techniques.
• Experience with static analysis tools.
• Development of fuzzers, or tools that automate security analysis is a plus
• Ability to develop and document methods, standards, and guidelines.

What we're looking for:

• A bachelor/master degree in Computer Science/Electrical Engineering
• Good programming skills C (mandatory), Rust or Python
• A good level in English

What's in it for you?

• Flexibility: A hybrid work policy
• Social: Frequent social events, snacks and drinks
• High tech: Access to high performance office equipment and gadgets, including Apple products
• Transport: Ledger reimburses 75% of your preferred means of transportation
• Food: We offer lunch vouchers with Swile
• Vacation: 1 day off for every full month worked

Your main missions will be to:

• Drive the creation of prototypes that communicate complex concepts in a simple, engaging manner.
• Engage in the full spectrum of the design process, from research and ideation to detailed design and implementation.
• Craft high-fidelity prototypes that effectively communicate design concepts and user flows.
• Lead user testing and feedback sessions to refine designs and prototypes.
• Collaborate across teams to ensure design consistency and coherence.
• Influence the future of Ledger’s user experience, with your prototypes shaping the experience of millions globally.

What we are looking for:

• 5+ years of experience in product design, with a strong emphasis on prototyping and user experience in a B2C environment.
• Exceptional skills in prototyping tools like Protopie, Framer, or Principle with a proven track record of delivering high-impact prototypes that have influenced product direction.
• Mastery in storytelling through design, able to weave user needs into compelling design narratives.
• Strong analytical skills to evaluate design concepts and user feedback.
• Experience in conducting user research and translating insights into actionable design decisions.
• Eagerness to iterate on designs based on user testing and feedback.
• Proficiency in Figma and other relevant design tools.
• Strong portfolio showcasing a range of prototyping skills and user-centric design solutions.
• Fluent English. French is a nice to have.
Position located in : Paris (02) France
Contract type : CDI - Permanent/ Open ended
Starting month : February 2024 or later