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Application Support Engineer @ Crypto
- Provide expert level remote management, administration and support for the Production and Demo trading exchange including:
- System availability.
- Application stability and performance tuning.
- Version upgrades.
- Daily operational processing monitoring and support
- Assistance with problem support and resolution.
- Contract scheduling and settlement of expired contracts
- Assistance with problem support and resolution
- Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
- Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.
- Willing to assist on a wide variety of issues, both within and outside of job description.
- Attention to detail
- Excellent written and verbal communication skills
- A background in financial services, fintech, trading exchange, or trading system applications is preferred.
- 3+ years’ experience managing or supporting mission critical production software applications.
- 2+ years database software or IT technical experience.
- Experience of working for a financial services or regulated environment.
- Excellent technical troubleshooting skills and interpersonal, verbal, and written communication skills.
- Incident Management
- Any experience with the following is preferred: databases, Linux server operating systems, scripting and automation – bash scripting, system monitoring software including Grafana, Zabbix, Logic Monitor, AMQ/Kafka/Tomcat/high availability systems, Networks, FIX, Scila, Splunk, Python
- Bachelor's Degree
- Knowledge or experience of options and futures trading markets.
- Database, software, or IT technical experience.
- Excellent technical troubleshooting and problem-solving skills.
- Incident Management experience
- Excellent interpersonal, verbal, and written communication skills.
- Any experience with the following is preferred: SQL, Linux operating systems, job scheduling software, system monitoring software, clusters/high availability systems, FIX
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(Senior) HR Manager - EMEIA @ Crypto
- Act as a local ‘temperature’ expert, maintaining strong current knowledge of employee feelings in different teams and locations, reviewing and discussing with HRD to identify when intervention or escalation is required;
- Mediate and resolve employee disputes, partnering with managers to identify possible situations of concern and providing guidance and support in resolving these;
- Collate exit interview data for the region, partner with colleagues in different locations to identify patterns and agree next steps;
- Lead quarterly benefits and policy reviews with Reward Team - reviewing employee feedback, benefits take up and ensuring all regions have policies in line with central company policy;
- Lead on training delivery where required, with support from T&D Team in developing delivery materials;
- Review payroll for each region, ensuring the error rate remains minimal (sub 1%);
- Review local policies/Employee Handbooks regularly, ensuring legal compliance whilst adhering to company standards;
- Partner with HRA to ensure excellent records are maintained at all times for auditing purposes
- Full understanding of the way an organization operates to meet its objectives
- Excellent knowledge of employment legislation and regulations in at least one of the key regions: UK; Ireland; Malta; UAE
- Thorough knowledge of Human Resource Management principles and best practices
- Good understanding of business metrics
- Knowledge of data analysis and reporting
- Excellent organizational and leadership skills
- Strong communication and interpersonal skills
- Diligent and firm with high ethical standards
- BSc/BA in Human Resources, business administration or relevant field; MSc/MA in Human Resources will be a plus
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Financial Crimes Analyst @ Crypto
- Ensure compliance with current AML and Sanctions regulations, and other relevant legislation
- Conduct account investigations and research in an effort to address any account irregularities and determine whether a SAR filing is warranted.
- Maintain proficiency in all aspects of BSA/AML compliance; attend BSA training as assigned by the Compliance Officer.
- Review and investigate potential matches against sanctions and CFT lists and ensure proper procedures are followed as appropriate.
- Prepare and submit all Virtual Currency Transaction Reports, as appropriate.
- Review OFAC potential hits.
- Adhere to all policies and procedures.
- In-depth knowledge of BSA/AML regulations.
- Minimum of 3 years of experience as a BSA/AML analyst.
- Basic understanding of cryptocurrency and blockchain.
- Skilled at monitoring, reviewing, and analyzing account activity in order to identify unusual or suspicious activity.
- Familiarity with Financial Institutions (banks, fintech, etc.) operations in general.
- Self-motivated, dependable, adaptable, and detail-oriented individual with analytical, writing, and organizational skills required.
- Good time management skills.
- Ability to read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and Anti-Money Laundering.
- Ability to write reports and business correspondence.
- Basic computer skills (spreadsheet and word processing).
- Ability to interact professionally with all levels within the Company.
- Ability to work well under pressure and to manage multiple tasks simultaneously.
- Must be a self-starter requiring minimal supervision.
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- Front Desk Management:
- Greet and welcome visitors, clients, and employees in a friendly and professional manner;
- Manage incoming calls, redirecting them to the appropriate department or individual;
- Maintain a tidy and organized front desk area;
- Visitor Coordination: Register and sign in visitors, issue visitor badges, and notify appropriate personnel of arrivals;
- Ensure all COVID-19 protocols are followed for the safety of visitors and employees.
- Administrative Support:
- Assist in general administrative tasks, including mail distribution, package handling, and maintaining office supplies;
- Coordinate meeting room bookings and assist with scheduling;
- Create, assign, and review work orders, purchase request generations & invoice receipts;
- Coordinate work orders processes and work delivery with subcontractors and vendors to ensure compliance with SLAs and assist in resolving problems;
- Assist facilities management staff with administrative duties or project work as required;
- Organize and administer access cards, employee benefits, SWAG;
- Making bookings for business travels;
- Manage employees’ requests via the Admin ticket’s system in place.
- Communication:
- Effectively communicate with internal teams to ensure smooth operations;
- Handle inquiries and provide information to visitors and callers.
- Security Management:
- Monitor access control and ensure the security of the premises;
- Collaborate with the security team to maintain a safe environment.
- Event Support:
- Assist in the coordination of company events, meetings, and conferences;
- Provide support for catering and logistics as needed.
- Proven experience as a receptionist or in a similar role is preferred;
- Excellent verbal and written communication skills, both in Bulgarian and English;
- Proficient in Microsoft Office Suite. G-Suite;
- Strong organizational and multitasking abilities;
- Professional appearance and demeanor;
- Punctuality and reliability are essential;
- Ability to handle sensitive information with confidentiality;
- Knowledge of basic office equipment, including phone systems and printers;
- Very good time management and organizational skills.
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Project Manager, Security / Senior Project Associate, Security @ Crypto
- Initiate and lead requirement gathering, business use case and set up project goals.
- Analyze and develop project deliverables management team and technical team.
- Define, agree and establish buyin on project responsibilities with stakeholders.
- Manage project risk and escalation process effectively to ensure the project remains on track.
- Develop and execute security projects, ensuring alignment with organizational goals and objectives
- Define project scope, goals, and deliverables, and establish project timelines and milestones
- Coordinate with stakeholders to identify security requirements and ensure projects are executed efficiently and effectively
- Monitor project progress and communicate project status, potential bottlenecks, and key deliverables to both internal and external stakeholders in an effective manner
- Collaborate with cross-functional teams, including IT, engineering, operations, and legal, to ensure security requirements are met throughout the development lifecycle
- Action any ad-hoc requests and tasks as assign
- Bachelor's degree in Computer Science, Information Security, or a related field. A Master's degree is a plus
- Minimum 3 years of experience in Project Management.Knowledge in executing, managing Cyber Security Projects and experience in the Financial Services industry will be a plus point.
- Excellent project management skills, with the ability to prioritize and manage multiple projects simultaneously
- Strong communication skills to collaborate effectively with diverse teams.
- Relevant certifications such as CISSP, CISA, CRISC, CISM, CAPM or PMP are desirable
- Strong time management, willing to learn, and able to work independently
- Excellent command of English, both written and verbally
- Intrinsically motivated with a can-do attitude; always looking for creative ways to circumvent challenges with minimal supervision
- Meticulous and organized
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Oracle Database Developer @ Crypto
- Collaborate with stakeholders, application developers, and system administrators to understand database requirements.
- Design and create efficient database schema, tables, indexes, and constraints, adhering to best practices and normalization principles.
- Develop and optimize SQL queries, stored procedures, functions, and triggers to support application requirements.
- Implement robust data security measures, including user access controls, role-based security, and encryption mechanisms.
- Ensure data integrity through validation checks, referential integrity constraints, and error handling procedures.
- Monitor and analyze database performance to identify bottlenecks and inefficiencies.
- Optimize database performance by fine-tuning SQL queries, indexing strategies, and database configuration parameters.
- Collaborate with application development teams to provide database support and resolve database-related issues.
- Offer expertise and guidance on best practices for database design and development.
- Assist in troubleshooting and resolving performance, connectivity, and data-related problems.
- Maintain comprehensive and up-to-date documentation for database schema, data models, processes, and configurations.
- Stay up-to-date with the latest Oracle database technologies, trends, and best practices.
- Seek opportunities for continuous learning and professional development in the database domain.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as an Oracle Database Developer, with a minimum of 7 years of relevant work experience.
- Strong expertise in Oracle Database technologies, including Oracle SQL, PL/SQL, and performance optimization.
- Proficiency in using Oracle SQL Developer and TOAD (Tools for Oracle Application Development) for database development, querying, and administration.
- Experience withEmbarcadero ER/Studio for data modeling and database design.
- In-depth knowledge of database design principles, normalization, and data modeling.
- Solid understanding of data security practices and procedures.
- Experience with Source Control Management (SCM) tools such as Git for version control and collaborative development.
- Experience with database administration tasks such as backup, recovery, and capacity planning is a plus.
- Familiarity with other databases, e.g., Postgres, InfluxDB, MS SQL, with the ability to design, develop, and maintain database systems on these platforms is a plus.
- Previous experience working in the fintech or banking sectors, with a good understanding of industry-specific requirements and regulations.
- Excellent problem-solving skills and the ability to troubleshoot and resolve complex database issues.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Certifications such as Oracle Database Administrator Certified Professional (OCP) are advantageous but not mandatory.
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Director/VP, Quantitative Risk Management @ Crypto
- Identify the risk data elements and metrics for new products clearing.
- Explore historical price data sourcing or design data models for synthetic price data construction.
- Establish techniques and metrics to profile and validate historical price data quality and market price quality.
- Design and implement data models for data cleaning which serves as the inputs of risk modeling and margin calculation, stress testing and various data analysis.
- Develop and implement the data analytics to automate data management and reporting.
- Coordinate with risk quant, risk managers closely to collect data for stress scenario analysis, liquidity analysis and guarantee fund analysis on a regular basis.
- Design and develop risk analytics and reporting tools for measuring, monitoring and reporting risks, which include tools for back testing, stress testing, sensitivity testing, margin parameter calibration, and collateral valuation etc.Design and develop other risk reporting including margin monitoring, liquidity reporting and additional regulatory required risk reporting.
- Closely engage with other team members from product, risk, legal, finance, compliance, and technology teams, providing data requirements to the technology team for development in production systems.
- Masters in Math, Finance, Physics, Computer Science or similar quantitative fields required
- 8+ years of related work experience in data analytics or modeling, excellent time series skills
- Proficient programming skills in Python and SQL, hands on to build efficient data table schema
- Creative, innovative, and passionate in data science and derivatives business
- Strong oral communication and documentation skills
- Strong analytical skills and being a problem solver.
- Ability to work under their own initiative, in support of a strategic end goal.
- Knowledge in crypto and blockchain industry and markets data is a plusExperience using ML and AI in data science is a plus
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- Identify the risk data elements and metrics for new products clearing.
- Explore historical price data sourcing or design data models for synthetic price data construction.
- Establish techniques and metrics to profile and validate historical price data quality and market price quality.
- Design and implement data models for data cleaning which serves as the inputs of risk modeling and margin calculation, stress testing and various data analysis.
- Develop and implement the data analytics to automate data management and reporting.
- Coordinate with risk quant, risk managers closely to collect data for stress scenario analysis, liquidity analysis and guarantee fund analysis on a regular basis.
- Design and develop risk analytics and reporting tools for measuring, monitoring and reporting risks, which include tools for back testing, stress testing, sensitivity testing, margin parameter calibration, and collateral valuation etc.
- Design and develop other risk reporting including margin monitoring, liquidity reporting and additional regulatory required risk reporting.
- Closely engage with other team members from product, risk, legal, finance, compliance, and technology teams, providing data requirements to the technology team for development in production systems.
- Masters in Math, Finance, Physics, Computer Science or similar quantitative fields required
- 8+ years of related work experience in data analytics or modeling, excellent time series skills
- Proficient programming skills in Python and SQL, hands on to build efficient data table schema
- Creative, innovative, and passionate in data science and derivatives business
- Strong oral communication and documentation skills
- Strong analytical skills and being a problem solver. Ability to work under their own initiative, in support of a strategic end goal.
- Knowledge in crypto and blockchain industry and markets data is a plus
- Experience using ML and AI in data science is a plus
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- Oversee and monitor all financial and operational risk across the exchange and clearing business.
- Drive the risk management framework, policies and procedures design and implementation across the exchange and clearing business.
- Ensures the risk management policies and initiatives are compliant with applicable regulations and aligned with the global organizational objectives.
- Design risk waterfall and default management including default rules, procedures and resolutions.
- Design and conduct regular review for clearing members admission program, including member requirements, due diligence, eligibility assessment, onboarding and risk monitoring.
- Set up risk metrics including risk limits and model parameters; manage risk according to the risk management framework and governance.
- Interpret risk reporting and monitoring results, present to risk committee and recommend actions.
- Interact with clearing members and ensure clearing members have sufficient risk management practice in place; update clearing members on model updates and risk parameter updates.
- Monitor markets and clients’ position, execute margin calls and send instructions to settlement team for margin payments and collections.
- PhD or Masters in Math, Finance, Physics, Computer Science or similar quantitative fields.10+ years of working experience in risk management or risk oversightHands on programming skills in Python and SQL, or other programming language
- Strong analytical skills and being a problem solver
- Take own initiatives to support strategic end goal
- Strong presentation, communication, and business writing skillsLead or help drive the teamwork and can deliver under stress and pressure
- Think critically and strive for continuous improvement, build up confident discussion and the ability to provide persuasive challenges on risk management as well as daily monitoring.
- Direct working experience or knowledge in FCM, Exchange and Clearing, settlement, liquidity, and regulatory space in PFMI, EMIR, CFTC, MAS, etc. would be desirable.
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Brand Creative Director (Writer) @ Crypto
- Elevate our brand voice:
- You will translate the brand's existing identity, values, and business goals into a compelling and authentic brand voice that resonates with our target audience.
- Make
- You will make on-brand content that not only elevates the brand's prestige but also contributes to the business’ success in all market conditions.
- Write, write, and write:
- You are a writer first and foremost and your responsibility overseeing projects requires you to write l and maintain a consistent brand voice across various channels including marketing campaigns, social, product, and digital contents.
- Exceptional ability to shape the voice of a brand through words.
- Proven experience as a Creative lead or in a similar role.
- Must understand crypto culture, its language, and its audiences’ mindset across different social channels and media touchpoints.
- Demonstrate the suitability for this role by showcasing past work and achievements.
- Uses our products and is familiar with competing products.
- Is able to react fast with a “get things done” attitude.
- Hands-on as a people-manager, nothing is below or above their station or pay grade.
- Resourceful when it comes to problem-solving.
- Self-motivated and proactive, able to work independently and as part of a team.
- Comfortable with handling several projects at once and working under tight deadlines.
- Develops creative ideas that make business sense.
- Is a master of simplifying complex problems to arrive at a crisp, clean, simple solution.
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Director, Trading Risk & Control Manager, Quant Trading Team @ Crypto
- Responsible for daily monitoring and reporting of P&L and Risk, with commentaries of key drivers
- Prepare trading performance reports and analyses for senior management
- Contribute to the development of the trading risk management framework, drafting of risk policies and procedures for new and existing businesses, ensuring compliance with relevant regulatory requirements
- Perform quantitative risk analysis on market risk (e.g. VaR, stress testing, scenario analysis), with insightful commentaries to traders and senior management
- Set up and review trading limits systematically using scripting tools
- Monitor funding risk and ensure integrity of balance sheet capital funding and usage
- Work with trading desks to implement risk controls and ensure breaches are addressed on a timely basis and properly escalated
- Contribute to enhancing the control environment, work with quant developers to build automated trading controls, scripts and dashboards to monitor trading positions and balances real-time
- Degree or above in a quantitative discipline, with professional qualification such as CPA, CFA, FRM an added advantage
- Minimum 5 years of relevant working experience such as Product Control, Market Risk Management, Model Validation, with hands-on experience
- Broad understanding of financial products, knowledge of crypto products is a plus
- Proficient in Python and SQL
- Strong analytical skills, detailed oriented
- Hands-on, passionate about building, a product owner who can drive an initiative from start to finish
- Passionate about cryptocurrency and blockchain
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Senior Financial Crimes Analyst, Americas @ Crypto
- Ensure compliance with current AML and Sanctions regulations, and other relevant legislation
- Conduct account investigations and research in an effort to address any account irregularities and determine whether a SAR filing is warranted.
- Maintain proficiency in all aspects of BSA/AML compliance; attend BSA training as assigned by the Compliance Officer.
- Review and investigate potential matches against sanctions and CFT lists and ensure proper procedures are followed as appropriate.
- Prepare and submit all Virtual Currency Transaction Reports, as appropriate.
- Review OFAC potential hits.
- Adhere to all policies and procedures.
- In-depth knowledge of BSA/AML regulations.
- Minimum of 3 years of experience as a BSA/AML analyst.
- Basic understanding of cryptocurrency and blockchain.
- Skilled at monitoring, reviewing, and analyzing account activity in order to identify unusual or suspicious activity.
- Familiarity with Financial Institutions (banks, fintech, etc.) operations in general.
- Self-motivated, dependable, adaptable, and detail-oriented individual with analytical, writing, and organizational skills required.
- Good time management skills.
- Ability to read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and Anti-Money Laundering.
- Ability to write reports and business correspondence.
- Basic computer skills (spreadsheet and word processing).
- Ability to interact professionally with all levels within the Company.
- Ability to work well under pressure and to manage multiple tasks simultaneously.
- Must be a self-starter requiring minimal supervision.
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Customer Experience Associate with French and English, Bulgaria @ Crypto
- Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission;
- Manages incoming contacts from existing or potential customers;
- Initiates outbound contacts to existing or potential customers;
- Identifies and assesses customers’ needs to achieve satisfaction;
- Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution;
- Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers;
- Meets personal/team targets;
- Maintains customer records by updating account information;
- Recommends potential products or services to management by collecting customer information and analyzing customer needs;
- Prepares product or service reports by collecting and analyzing customer information if required;
- Contributes to team effort by accomplishing related results as needed;
- Works with their line manager and all respective functions to ensure proper customer service is being delivered
- Handles changes;
- Goes the extra mile to engage customers;
- Executes other tasks related to the fulfillment of all described above.
- High school Diploma;
- Based in Sofia;
- Experience in a relevant customer support role is mandatory;
- Experience in the field of fintech is not mandatory;
- The Associate must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure;
- The Associate must be able to communicate effectively with people at all levels both inside and outside the Company, and should have strong written and verbal communication skills. In addition, the Associate must stand out with excellent organizational skills, decision making skills, effective problem solving skills, as well as skills to work independently and in a team;
- Integrity, initiative, perseverance, discretion, ability to respect the personal dignity and rights of each employee, interest in the financial technologies and services field and motivation to occupy the position;
- Proficiency in both English and French; excellent computer literacy.
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Oracle Database Dev / DBA @ Crypto
- Responsible for administration, maintenance, configuration, installation and support of databases
- Participate in technical and administration tasks of database upgrade, database security tools implementations, vulnerability checks, server upgrade and migration
- Perform platforms running including backup and restoration, troubleshooting and SQL performance tuning, monitoring usage and capacity planning
- Assist the development team in building new database features and functionality
- Develop and input into key database documentation, enable and standardize such as operation procedure, security guideline, deployment architecture, component version, and patch management decisions
- Maintain the normal operation of the database
- Provide technical advice to application team on the use of the database technologies
- Assist and help as required with the resolution of complex database operational incidents and determine the root cause of the problem
- A strong interest in working in technology and/or financial environments
- Excellent communication and interpersonal skills to engage both technical and non-technical stakeholders
- Proficiency in Oracle database administration
- Proficiency in database architecture design, installation, migration, and upgrade
- Experience in different NoSQL Database is a plus
- Experience in DevOps Practice & Tools is a plus
- Installation, upgrades and patching of RDBMS, OCI/Instant/thin client
- RAC installation, configuration and support
- Backup and recovery techniques Inc. RMAN
- DataGuard configuration and maintenance (Inc. broker)
- Database hardware tuningPL/SQL and SQL diagnostics and tuning
- Enterprise Manager Grid Control configuration and maintenance 13c
- Advanced Security/TDE
- Database Security and Compliance experience
- Datapump/export/import
- Load testing
- 4+ years experiences in database administration covering performance tuning, trouble-shooting and maintenance
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Senior/Content Specialist @ Crypto
- Create conversion-oriented copy for various Crypto.com teams, including Growth, Research, Product, and Marketing
- Proofread and edit cross-company assets to ensure consistency with the Style Guide
- Assist in ideation, research, and other aspects of the content creation process to produce effective and compelling communications that connect with users
- Use data to optimise copy for CRM, advertising, branding, and marketing
- Conceive and execute new concepts and strategies to achieve business objectives and drive brand development through copy and content
- Support ad hoc writing-related projects and tasks as needed
- Copy deliverables include but are not limited to blog posts, whitepapers, research reports, emails, newsletters, advertisements (digital and offline), mobile and web screens, Crypto.com websites, social media, push notifications, and onboarding and help material
- BA/BS degree in English, Journalism, Technical Writing, Communications, or a related discipline
- 3 or more years of experience in a creative, product, or content writing role with proven success in translating brand messages into effective communications
- A portfolio with diverse writing samples demonstrating an aptitude for producing clear, original, and impactful copy across a full range of creative formats (i.e., digital, print, web, mobile, social, etc.)
- Exceptional command of English with an unwavering eye for detail, language, and flow
- Experience in data analytics is an advantage
- Knowledge of SEO, content marketing, and performance marketing
- Experience in cryptocurrency and Web3 will be a considerable advantage
- A strong understanding of crypto culture
- A fast learner with a “get things done” attitude.
- Passionate about producing outstanding content and user experiences
- Creative with an adaptable writing style
- Ability to quickly interpret copywriting briefs and grasp project requirements
- Resourceful when it comes to problem-solving
- Comfortable with handling several projects at once and working independently under tight deadlines
- Great interpersonal skills and a team player
- Pro-active with an eagerness to learn
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Reconciliation specialist, Bulgaria @ Crypto
- Reconcile all transactions of the Company’s customers;
- Analyze and identify issues related to the reconstruction and escalate them to the representative team;
- Follow up on issues that are still not resolved;
- Provide timely feedback on issues or account statuses if requested;
- Support audit findings as requested in relation to internal or external audit control;
- Cooperate closely with other company's departments in order to have the execution of reconciliation processes run smoothly;
- Deliver high-quality work with minimal to no supervision.
- A minimum of 1 year of experience in Reconciliation is a must;
- Good Excel skills;
- Good Variance analysis skills;
- Good AWS Athena (Presto) skills are a strong advantage;
- Basic knowledge of the applicable legislation in the areas of corporate finances and payment services;
- The Specialist must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure.
- Ability to communicate effectively with people at all levels both inside and outside the Company, and should have strong written and verbal communication skills;
- Excellent decision making skills, effective problem solving skills, as well as skills to work independently and in team.
- Integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position.
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Human Resources Director , Americas @ Crypto
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Incident Response & Prevention Engineer @ Crypto
- Report to Senior Manager to facilitate all phases in the incident response lifecycle
- Involve in various incident prevention projects to improve Security posture
- Understand different regulatory and compliance requirements like critical time to report, escalation flows, etc.
- Take part in self-assessment exercises like Tabletop Exercises, Attack Simulations, Red/Purple Team exercises to make sure the incident response process is working smoothly
- Develop incident response runbooks, playbooks and SOPs with reference to different regulatory requirements
- Evaluate the incident response readiness of different layers - people, process, technology
- Respond to the cyber security incidents escalated from various channels including the 24/7 SOC team.
- Respond to cyber security incidents in compliance with the local authority / regulatory requirements.
- Assess the risk, impact and scope of the identified security threats
- Perform deep-dive incident analysis of various data sources by analysing and investigating security related logs against medium-term threats and IOCs
- Communicate with the stakeholders and provide guidance, recommendations to contain and eradicate the security incident
- Participate in root cause analysis using forensic and other custom tools to identify any sources of compromise and/or malicious activities taking place.
- Document and present investigative findings for high profile events and other incidents of interest.
- Provide lessons learnt meeting to the stakeholders
- Lead and keep track on the follow-up activities
- Document the incident in the case management system and provide incident reports
- Always ready to jump in, in the event of security incidents.
- 1-3 years experience in the Cyber Security industry
- Strong technical and analytical skills
- Familiar with the cyber security incident response process
- Hands-on experience on performing incident response activities
- Have scripting experience like Bash, PowerShell, Python, Go, etc, and the ability to use these skills to aid in responding to incidents involving Windows, Linux, macOS, as well as cloud environment
- Have knowledge of cybersecurity tools and software like NGFW, EDR, IDS/IPS, EDR, DLP, SIEM, other log management platforms, etc.
- Be familiar with the MITRE ATT&CK Framework and/or Cyber Kill Chain
- Be passionate on exploring new technologies and having creative initiative to boost the team capabilities
- Holders of security related certifications is a plus (e.g.Azure, AWS, CISSP, GCIH, GCIA, GCFA, GNFA, GREM, or other equivalent)
- Knowledge of regulatory and compliance requirements like GDPR, MAS, PSD2 etc is a plus.
- Fast learner with can do attitude and ready to get the hands dirty
- A strong team player who can collaborate with compassion
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Legal Counsel @ Crypto
- Reporting to the Lead Counsel in the Group Product and Regulatory Division
- Executing business and legal decisions with the objective of regional expansion in APAC and beyond
- Working with cross-functional and regional teams, across product, business, strategy and more
- Monitoring global regulatory and legal developments
- Leading license applications, post-licensing related matters and potential acquisitions
- Implementing future forward business and legal strategies
- Liaising with global external counsels and other professional advisers
- Performing other ad-hoc corporate legal related duties in alignment with strategic business plans
- Collaborating with the legal operations team on policies and procedures
- Contributing to knowledge sharing and building within the team
- Qualified solicitor with 2-5 years PQE
- Experience working in private practice, in-house, or at a government/regulatory agency, with exposure tofinancial regulatory matters, technology, media, telecommunications, and preferably Web3.0 related matters
- Passion and curiosity for the web3.0 world
- Self-motivated, team player with the ability to be flexible and adaptable in a fast-paced environment
- Detail-oriented with a keen awareness of legal issues in commercial and corporate matters
- Sharp business acumen, paired with exceptional communication skills
- A strong understanding of the developing issues and products in the areas of cryptocurrency and blockchain technology
- Dynamic personality, able to be flexible and adaptable in a fast past environment
- Excellent command of written and spoken English andanother asian language, preferably with fluency in Korean
- Able to multitask effectively, with strong organizational skills
- Proactive, pleasant team player, with strong communication skills
- Proficiency in office productivity applications
- Applicants qualified in Korea, Australia and/or Hong Kong are strongly preferred
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Trading Project Manager @ Crypto
- Work as Project Manager to manage trading-internal and cross-departmental strategic projects
- Work as Business / Product Manager to drive projects from product initiation to go-live, developing the roadmap for trading desks
- Manage projects assigned and successfully deliver them with quality and within timeline
- Conduct sprint planning meetings and manage backlog / tasks in Jira system
- Foresee and escalate potential roadblocks and work with relevant teams to resolve
- Need to cover listing operations
- Work with different teams for other BAU / Operational tasks
- Be flexible working across on different time zones
- Degree in Computer Science / Finance / Business / Quant related disciplines
- 6+ years of working experience as project manager or product manager, preferably gained from Banking / Brokerage / FinTech industry
- Good understanding of financial products, trading lifecycle, database and system architecture
- Excellent skills in requirement analysis and business documentation writing
- Familiar with SDLC and the use of Jira as a project documentation / collaboration tool
- Familiar with Agile / Scrum methodology
- Strong interpersonal, communication and stakeholder management skills
- Self starter and fast learner, with an innovative mindset
- Strong interest in trading, financial products and cryptocurrency industry
- Proficiency in both written/spoken English and Mandarin. Cantonese is a plus.
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- Handle all money-in and money-out flows;
- Guarantee the most economical and fastest settlement of clients’ funds;
- Collaborate with client-facing teams to ensure they can provide the right responses to clients;
- Ensure funds availability on corporate accounts for processing the expected transaction volume;
- Undertake any payments-related duties, as required, such as actioning and monitoring of reports, verification and reporting of customer payments data, suspension of customer accounts, bank reconciliation and PSP reconciliation;
- Assist in identifying areas for development of the service in line with the strategy;
- Handle incoming and outgoing files, control them and process them into our system making sure all balances match and you have reconciled all data and investigated all the differences;
- Assist with the implementation of new payment and monitoring processes required to support developments in new service initiatives or geographical expansions;
- Actively seek and develop new payment-systems and banking relationships.
- You have at least 1 year of experience and proven track record of covering wide scope of payments-related tasks;
- You have a strong eye for detail and are enthusiastic to follow payment and compliance procedures rigorously;
- You have a good understanding of payment processes, money movements and reconciliation;
- You have experience working in a secure payment environment;
- You have understanding of bank and payment protocols (cut-off times, balancing…) and how to apply them on an operational level;
- You have background with operating payment interfaces, processing bank statements and the required ‘maker-checker’-principles in executing payments;
- You have experience in a Payment Processor, Alternative Payment Provider, Remittance, PSP, Acquirer, Issuer, Gaming / Gambling, Forex, e-Commerce;
- Your verbal and written command of English is excellent;
- You have proficiency in Excel.
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Release Manager (Application Support) @ Crypto
- You will collaborate with senior engineering leadership, product managers and stakeholders to define the release program to ensure its objectives, scope and success criteria align with our business needs.
- You will drive the planning, communications and execution of multiple releases by interfacing with all stakeholder functions of a release, such as the engineering managers, program managers, and product managers
- You will be responsible for measuring and improving the release KPI
- You will own the release management lifecycle, which includes scheduling, coordinating and managing releases across the organization by measuring progress and mitigating risks affecting the release in scope, quality and schedule.
- Conduct and report release readiness reviews along with reviewing go-live blockers.
- You’ll also work closely with the release and engineering teams to continuously improve the release process by providing collaboration, information management tools, and close integration with CI/CD systems.
- 5+ years of Release management at fintech or technology company.
- Proven experience leading cross-functional projects or releases.
- Excellent analytical and problem-solving skills with a history of detail orientation.
- Experience with continuous integration and delivery process and technologies.
- Ability to provide structure by establishing and driving a process for release and deployment for a highly distributed and complex set of services.
- Outstanding organizational, communication, and relationship-building skills conducive to driving consensus; able to work well in a cross-functional environment.
- Ability to master technologies relevant to supporting the deployments.
- Strong organizational, project management, analysis, and communication skills.
- Ability to successfully partner with all functions across the entire company.
- Bachelor’s degree or equivalent work experience.
- This is a 4-day work week schedule with 3-days off
- Weekend coverage and night shift are required on a rotational basis
- Must be willing to work in a 24/7 environment with 12-hour shifts in rotation (morning or night shift)
- Familiar with Service Ownership and DevOps best practices.
- Experience managing on Premise and cloud application releases
- Familiarity with compliance and security standards, policies, and risk management.
- Comfortable bending between the tactical and strategic.
- Ability to manage/juggle multiple priorities without loss of efficiency.
- Familiarity with software release processes, version control, and agile methodologies.
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Legal Counsel - Financial Markets Regulation @ Crypto
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Full-stack Developer @ Crypto
- Development activities include full stack development, proposing architectural decisions, participating in designs, design review, code review and implementation of products bridging Crypto.com to developers and end-users;
- Develop prototypes for new ideas proposed by you and the team;
- You are the owner of your projects. We are open-minded to new technologies and you can try-out different things here;
- Identify issues and implement solutions to complex problems in large-scale backend infrastructure and mobile platforms;
- Management of documentation of all code and functionalities implemented;
- Work closely with DevOps and mobile engineers to improve tech stack for long-term engineering initiatives.
- Interested in building first-class product to solve real world problemsExperienced with various technologies, self-motivated, a fast learner and have a “get things done” mentality
- Humble to embrace better ideas from others, eager to make things better, open to challenges and possibilities
- Strong organizational skills, interpersonal skills and having the ability to juggle conflicting requirements from many different stakeholders
- Understanding of Blockchain technology would be an advantage
- Proficiency in handling scalability, security and performance
- Experience with mobile development(iOS/Android) is an advantage (e.g. Swift, Java, Kotlin)
- Knowledge of front-end frameworks and technologies (e.g. React.js, Vue.js, Mobx, Redux)
- Knowledge of server-side programming languages (e.g. Golang, Node.js, Python, Ruby, Java)
- Candidates with less experience will be considered for junior position
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Risk Fraud Investigation Analyst, Bulgaria @ Crypto
- Utilizing detection tools to identify and action fraud or money laundering activities;
- Taking immediate preventative measures to reduce risk of loss to the company;
- Monitoring queues, conducting security reports, and other ad hoc tasks;
- Taking action and commenting on fraud or money laundering cases;
- Drafting and submitting responses to applicable subpoena requests;
- Investigating all criminal and suspicious activities directed toward the company and its clients ensuring that proper policy/procedures and legal requirements are followed;
- Preparing and presenting comprehensive status reports for management on all circumstances of high concern and final summaries reporting investigative results;
- Demonstrating proficiency in investigative practices: conducting interviews, collecting data, compiling documentation and evidence, maintaining accurate notes in case management;
- Collaborating with various internal departments to identify unusual activities and transactions and escalating them as required;
- Monitoring existing and emerging trends as they relate to the industry and develop strategies to protect the organization and its assets;
- Providing support and sharing knowledge across functions such as Customer Care and Compliance;
- Assessing ongoing work streams and providing feedback for operational improvements.
- 1-3+ years of experience on a similar position is a must;
- Attention to detail;
- Strong analytical skills;
- Ability to be a self-starter, work under minimal supervision, and meet all goals within SLA;
- A multitasker, not afraid of highly dynamic environment and constant change;
- Fast learner with an eye to synthesize details and connect the dots between complex data relationships;
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Risk Operations Analyst (Day Shifts), Bulgaria @ Crypto
- Utilize detection tools to identify and action fraud or money laundering activities;
- Take immediate preventative measures to reduce risk of loss to the company;
- Monitor queues, conduct security reports, and other ad hoc tasks;
- Take action and comments on fraud or money laundering cases;
- Draft and submit responses to applicable subpoena requests;
- Provide support and share knowledge across functions such as Customer Care and Compliance;
- Assess ongoing work streams and provide feedback for operational improvements.
- 1-3+ years of experience on a similar position is a plus;
- Impeccable attention to detail;
- Strong analytical skills;
- Ability to be a self-starter, work under minimal supervision, and meet all goals within SLA;
- A Multitasker, not afraid of highly dynamic environment and constant change
- Fast learner with an eye to synthesize details and connect the dots between complex data relationships;
- Proficiency in verbal and written English. Fluency in an additional language is a strong plus
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Risk Operations Analyst (Night Shifts), Bulgaria @ Crypto
- Utilize detection tools to identify and action fraud or money laundering activities;
- Take immediate preventative measures to reduce risk of loss to the company;
- Monitor queues, conduct security reports, and other ad hoc tasks;
- Take action and comments on fraud or money laundering cases;
- Draft and submit responses to applicable subpoena requests;
- Provide support and share knowledge across functions such as Customer Care and Compliance;
- Assess ongoing work streams and provide feedback for operational improvements.
- Desire to work on night shifts;
- 1-3+ years of experience on a similar position is a plus;
- Impeccable attention to detail;
- Strong analytical skills;
- Ability to be a self-starter, work under minimal supervision, and meet all goals within SLA;
- A Multitasker, not afraid of highly dynamic environment and constant change;
- Fast learner with an eye to synthesize details and connect the dots between complex data relationships;
- Proficiency in verbal and written English. Fluency in an additional language is a strong plus.
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- Be responsible for the analysis of fraud and money- laundering trends and patterns, providing consumable and practical business intelligence;
- Play a role in fraud detection and prevention, providing insights and suggestions onto the best methods for risk management;
- Analyze proposed new business products and markets to identify new risks and make recommendations on how to manage them;
- Ensure effective utilization of resources and risk systems to proactively prevent and detect fraud and money laundering activities in order to minimize financial losses and reputational risks;
- Participate in the development of financial crime rules to detect and prevent fraud and money-laundering;
- Recommend and implement adequate and efficient systems and processes to ensure that robust fraud detection and verification mechanisms are in place in accordance with the overall Risk strategy;
- Conduct post-fraud analysis to determine gaps in current controls;
- Offer guidance and share expertise with other members of the Risk Management department;
- Be responsible for the quality and content of weekly and monthly reporting;
- Establish and maintain effective communication networks with key stakeholders, business partners and peers;
- Work closely with Risk Management teams- Risk Analytics and Projects team, Investigations, Chargeback management team as well as Risk dedicated product owners;
- Support risk related projects, suggest and spearhead vendor solution pilots, and co-ordinate initiatives to automate manual processes;
- Ensure that the company's risk solutions are robust, efficient and compliant with laws and regulations of the relevant jurisdictions;
- Participates in inspections by banking partners, regulators & other external partners;
- Deal with transaction routing management while keeping the relevant KPIs within the thresholds set by the team;
- Participate in all stages of the new acquirers integration and management;
- Perform other duties as required as well as ad hoc projects - lead and/or participation in business unit projects.
- Reporting and data bases knowledge/experience is mandatory;
- The analyst should preferably have basic knowledge of the applicable legislation in the field of fintech business – payment instruments and e-money issuers, etc;
- They must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure;
- Able to communicate effectively with people at all levels both inside and outside the Company;
- Strong written and verbal communication skills;
- Ecellent organizational skills, decision making skills, effective problem solving skills, as well as skills to work independently and in a team;
- Act with integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee;
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- Conduct research, pricing, execution, and hedging to facilitate Market Making by utilizing Alpha Signals and Machine Learning methodologies.
- Expand automated trading business to new trading products and venues, and calibrate and fine tune the performance.
- Design and implement trading strategies and high-frequency commercial algorithms that leverage technology to efficiently execute trades at minimum transactional costs.
- Perform market research and analysis, reporting, profit and loss calculations, and analyze risk exposure.
- Conduct post trade analysis of trading strategies and algorithmic performance.
- Work with trading developers to improve pricing, execution, and booking logic.
- Monitor performance and risk and adjust strategies accordingly. Position may include additional duties that utilize the required skills.
- Requires a Master’s or foreign equivalent degree in Finance, Mathematics, Economics, or a related field, and two years of experience in:
- Implementing trading strategies that leverage technology to efficiently execute trades at minimum transactional costs, utilizing tools and technologies, including Python, C++, R, and SQL;
- Performing real-time trading operation and improving PnL while controlling risk exposure within the trading framework;
- Applying mathematical and quantitative metrics, including Alpha Signals, to research, analyze, and evaluate financial markets; and
- Analyzing and enhancing post-trade execution metrics and automating reports, utilizing Aladdin, VBAs, and Tableau, to drive cost reduction efforts by making changes to execution strategies.
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Real Time Analyst (Day shift), Bulgaria @ Crypto
- Responsible for monitoring all queues in real-time ensuring KPI goals are being met;
- Intraday reporting on the current day’s performance;
- Monitors and manages agents’ working schedule adherence and productivity, makes necessary updates;
- Maintains a daily/weekly tactical plan according to volumes in all lines of business;
- Understands the numbers in-depth, validates the data to ensure accuracy;
- Participates in ad-hoc projects as directed by the line manager;
- Acts with integrity, honesty, and knowledge that promote the company’s culture, values, and mission;
- Other duties are assigned to them by their superior or company managers in accordance with the position.
- 1+ year of experience in a similar role;
- Experience with monitoring personnel and calculating their productivity is a plus;
- The Analyst must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure;
- The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company, and should have strong written and verbal communication skills;
- Excellent decision making skills, effective problem solving skills, as well as skills to work independently and in team;
- Act with integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position.
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Real Time Analyst (Night shift), Bulgaria @ Crypto
- Responsible for monitoring all queues in real-time ensuring KPI goals are being met;
- Intraday reporting on the current day’s performance;
- Monitors and manages agents’ working schedule adherence and productivity, makes necessary updates;
- Maintains a daily/weekly tactical plan according to volumes in all lines of business;
- Understands the numbers in-depth, validates the data to ensure accuracy;
- Participates in ad-hoc projects as directed by the line manager;
- Acts with integrity, honesty, and knowledge that promote the company’s culture, values, and mission;
- Other duties are assigned to them by their superior or company managers in accordance with the position.
- 1+ year of experience in a similar role;
- Experience with monitoring personnel and calculating their productivity is a plus;
- Ability to work late/night shifts;
- The Analyst must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure;
- The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company, and should have strong written and verbal communication skills;
- Excellent decision making skills, effective problem solving skills, as well as skills to work independently and in team;
- Act with integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position.
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Business Intelligence Analyst @ Crypto
- Responsible for the design, implementation, and maintenance of master data and customized datasets with utmost accuracy, scalability, and reliability
- Collaborate with stakeholders from different teams to gather requirements for data analytics and reporting
- Develop and support analytics data models
- Develop effective analytics reports and visualizations
- Conduct user acceptance testing and provide training
- Assist in other ad-hoc reports
- Graduate degree in computer science, mathematics, finance, statistics, economics, or other quantitative fields.
- At least 2 years of experience in data analytics and BI reporting
- Solid experience in ETL process and BI tools (e.g. Tableau, Power BI etc…)
- Excellent in writing complex SQL and complicated business data logic
- Solid understanding of Database, Big Data, and Data modeling concepts
- Ability to develop end-to-end automated solutions
- Ability to work in a fast-paced and agile environment
- Strong problem-solving skills and ability to work independently and as part of a team
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Blockchain Security Engineer (Fresh Graduates are Welcome!) @ Crypto
- Design and develop system on wallet and blockchain reconciliation system.
- Design and build scalable infrastructure for the wallet and reconciliation system.
- Develop deep understanding of the Blockchain technology (specifically public Blockchain)
- Work on low-level blockchain functionality such as transaction serialization and signing for various cryptocurrencies
- Degree in Computer Science or Engineering or similar discipline
- At least 2 - 3 years of commercial experience in building back-end system in NodeJS/Typescript
- Polyglot programmer (Javascript/Java/Rust/any esoteric programming language)
- Able to troubleshoot and debug issues, and demonstrate a methodical approach to root cause analysis
- A team player
- Eager for constant learning from both success and failure, remaining open to change and continuous improvement
- Enthusiastic about the future of blockchain
- Curious and comfortable with ambiguity
- Have practical experience developing on public blockchain platforms such as Bitcoin or Ethereum, and/or experience with private blockchain platforms
- Experience in threat modeling, risk analysis, and assessment activities
- Have tinker with software/hardware to understand things under the hood and to break things
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Compliance Internal Controls & Testing Analyst @ Crypto
- Review internal documentation to ensure that compliance controls are designed effectively and recorded properly.
- Review and observe processes to ensure internal controls are effectively operating.
- Examine records, collect and analyse data to detect deficient controls, duplicated effort or non-compliance with the applicable policies and procedures.
- Prepare report and deliver feedback on review outcomes, risks, and findings.
- Gain buy in and encourage ownership by relevant stakeholders to implement improvements
- Advice teams on applying operational excellence in the absence of the Manager of Internal Controls and Testing,
- The Analyst will report and escalate any issues to the Director of Assurance and Risk Management
- BSc on Business Administration, Finance, Economic, IT equivalent
- 2 to 3 years of professional experience in audit related work is strongly preferred
- Familiarity with business processes management is an advantage.
- Fluent English and good computer literacy
- Analytical thinking, problem-solving and attention to detail
- Strong communication skills and good time management
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KYC Analyst (Day shift), Bulgaria @ Crypto
- Perform the due diligence on new customers, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment;
- Perform Know Your Customer reviews during customer onboarding, as well as subsequent monitoring based on internal policies;
- Investigate high risk clients and report as necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the customer files;
- Participate in composing KYC-related operational policies and procedures;
- Periodically evaluate existing customers according to established policies and procedures;
- Maintain continuous contact with customer in order to keep customer files updated;
- Process amendments on customer records in various applications;
- Provide support and knowledge sharing to cross functional teams in Operations;
- Assess ongoing work streams and provide feedback for operational improvements;
- Achieve individual and team goals, based on quantitative and qualitative standards;
- Have a thorough understanding of client’s business and related parties in order to monitor client’s activities for unusual transactions;
- Perform further investigation on identified suspicious client and client’s transactions and report to KYC/AML compliance officer;
- Specific projects which may rise from time to time.
- High school diploma or higher;
- Experience in the field of fintech is not mandatory required;
- Basic knowledge of the applicable legislation in the field of financial technologies/services;
- Reasonable understanding of the Company’s business, its technical, financial and organizational structure;
- Ability to communicate effectively with people at all levels both inside and outside the Company;
- Strong written and verbal communication skills;
- Excellent decision making skills, effective problem solving skills, as well as skills to work independently and in team;
- Act with integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position;
- English language; excellent computer literacy.
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KYC Analyst (Night shift), Bulgaria @ Crypto
- Perform the due diligence on new customers, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment;
- Perform Know Your Customer reviews during customer onboarding, as well as subsequent monitoring based on internal policies;
- Investigate high risk clients and report as necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the customer files;
- Participate in composing KYC-related operational policies and procedures;
- Periodically evaluate existing customers according to established policies and procedures;
- Maintain continuous contact with customer in order to keep customer files updated;
- Process amendments on customer records in various applications;
- Provide support and knowledge sharing to cross functional teams in Operations;
- Assess ongoing work streams and provide feedback for operational improvements;
- Achieve individual and team goals, based on quantitative and qualitative standards;
- Have a thorough understanding of client’s business and related parties in order to monitor client’s activities for unusual transactions;
- Perform further investigation on identified suspicious client and client’s transactions and report to KYC/AML compliance officer;
- Specific projects which may rise from time to time.
- High school diploma or higher;
- Experience in the field of fintech is not mandatory required;
- Basic knowledge of the applicable legislation in the field of financial technologies/services;
- Reasonable understanding of the Company’s business, its technical, financial and organizational structure;
- Ability to communicate effectively with people at all levels both inside and outside the Company;
- Strong written and verbal communication skills;
- Excellent decision making skills, effective problem solving skills, as well as skills to work independently and in team;
- Act with integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position;
- English language; excellent computer literacy.
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- Assist the functional teams in the IT Operations division and collaborate with team leaders to ensure seamless and efficient IT operations that support all business units
- Participate in planning related to vendor management and resource allocation within the IT Operations division under the supervision of division leaders
- Contribute towards aligning team goals with corporate business objectives as per directions from management
- Participate in global distribution of IT Operations function, and work with team leaders across regions to support standardization of IT operations and service delivery globally
- Assist in tracking and reporting the status of inventory count and projects related to IT Operations, under the guidance of senior personnel
- Act as a point of contact for escalating issues related to IT Operations impacting different business units
- May occasionally be required to provide outside office hours support on critical IT Operations issues, under guidance from senior personnel
- Experience with system installation, configuration and analysis is a plus
- knowledge of networks and cloud computing
- Ability to manage multiple projects
- Outstanding communication skills
- Problem-solving aptitude
- BSc/BA in IT or relevant field
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Senior Finance Associate @ Crypto
- Assist in preparing monthly management reports
- Support financial projections and group accounting functions.
- Verify data from different reporting tools by daily/ weekly/ monthly basis
- Coordinate with the internal and external parties to handle day-to-day duties
- Manage all aspects of cash and digital asset for the Group
- Provide finance and treasury assistance with new business initiatives
- Assist in ad hoc tasks as assigned
- Bachelor degree preferably in finance, accounting, business or equivalent
- 3 years + professional work experience in finance, accounting and/or treasury; audit experience a plus
- Strong interpersonal skills, good team player, detail-minded, self-motivated, able to multi-task and able to work under pressure
- The habit of paying painstaking attention to details, correct data and following procedures meticulously
- Good command of both written and spoken English and Chinese
- Proficient in Word, PowerPoint and Excel (V-lookup and Pivot Table)
- Prior experience in digital assets a plus
- Immediate availability preferred
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Recruitment Specialist, Bulgaria @ Crypto
- Support the Hiring Managers through the end to end recruitment process;
- Defining job requisitions;
- Managing the requisitions approval process;
- Managing internal applications and transfer process;
- Managing all channels for candidate sourcing, including direct advertising, recruitment agencies, and pro-active headhunting;
- Coordinating the attending video and telephone interviews, playing an active role in the candidate selection process;
- Providing application and interview feedback to candidates;
- Responding to candidate and hiring manager queries in a timely manner
- Managing offer and contract generation and negotiation;
- Supporting new starter onboarding;
- Researching market rates, competitor trends and industry news.
- Higher education.
- Experience in HR is considered a plus;
- Possess leadership qualities and exhibit good work habits;
- Excellent communication and organizational, decision-making and effective problem-solving skills, as well as the ability to work bothindependently and in a team.
- Patience, integrity, initiative, perseverance, discretion, the ability to respect the personal dignity and rights of each employee, interest in the financial technologies and services field, and motivation to occupy the position.
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- Help implement and document standard operational processes related to new product listing, product parameters and model parameters calibration.
- Assist with documentation of risk reporting procedures and ensure in line with models and methodology documentation.
- Assist in the daily risk reporting and monitoring of the markets and measuring the risk exposure of user portfolios.Proactively identify, report and ensure transparency of risks, immediate escalation of material issues to risk managers.
- Analyze market microstructure on crypto derivative markets, periodically review and calibrate risk models according to market conditions.
- Monitor compliance with regulation and perform both qualitative and quantitative analysis, independent testing, automating the monitoring and challenging of data and models
- Monitor development of crypto exchange industry and identify industry trends and risks for further business development.
- BS. degree or above in a quantitative discipline, with professional qualification such as CFA and FRM an added advantage.
- 3+ years of working experience in Market Risk, Credit Risk or Product Control, or relevant experience in financial institutions.
- Working experience in any exchanges would be highly desirable.
- Familiar with VaR and various portfolio risk exposures.
- Basic knowledge of Python or SQL
- Strong analytical skills, ability to present complex issues in a clear and concise manner
- Basic understanding of exchange, liquidity, margin model and financial products
- Good communication skills to engage with different teamsPassionate about cryptocurrency and blockchain.
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- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind
- Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner
- Interview and interact with customers to build empathy, ensuring that their needs are met
- Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
- Perform market research and analysis
- Represent the team in communication with cross-functional teams
- Manage specific features within a product line
- At least 3 years of product management experience, with a domain knowledge of trading/exchange platforms is a huge advantage
- A data-informed work style, viewed through a compassionate lens of the user
- A passion for building delightful customer-facing products and experiences
- Experience shipping and iterating on successful Software or Financial products at scale
- Demonstrated leadership, taking initiative and producing results
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
- Diligent and open to learning new things
- Bring humility to your work and how you work with others
- Good aptitude for understanding technical concepts and applying them is preferred
- Good understand of trading is a plus
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OTC Sales Trader, Crypto @ Crypto
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Freelance Translator (Traditional Chinese) - Product Localization @ Crypto
- Weekly workload is 2-10 hours per week
- Translate/ Review UI, marketing materials, help articles and research reports
- Perform LQA for Crypto.com App and Exchange platform
- Maintain glossary and style guide as required
- Fix linguistic bugs as required
- Chinese (Traditional & Simplified)
- Canadian French
- Dutch
- French
- German
- Indonesian
- Italian
- Korean
- Polish
- Portuguese
- Russian
- Spanish
- Turkish
- Vietnamese
- Chinese (Taiwan)
- Spanish LATAM
- Norwegien
- Swedish
- Greek
- Danish
- Hindi
- Hungarian
- Bulgarian
- Tagalog
- Arabic (to test)
- Croatian
- Malay
- Hebrew
- Native speaker with a high level of proficiency in English is a must
- Min. 3 years of experience in localization as a translator, reviewer or editor
- Great understanding of grammar, excellent language skills
- Strong knowledge of Fintech, cryptocurrency, DeFi, and Blockchain
- Extremely detail oriented, as accuracy is required in performing all functions
- Responsive and flexible, able to meet quick turnaround time
- Last but not least, we are looking for candidates who are interested and passionate about our products
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- Proficiency in Go development language, with rich experience in development, debugging and performance optimization, etc. Experience in C++ or Big Data is preferred.
- Understanding of container technologies such as Docker, Kubernetes, etc.
- Familiarity with Git/GitHub usage.
- Proficiency in Mysql, Postgres, Redis, Kafka experience with other NoSQL preferred.
- Solid software engineering knowledge (operating systems, data structures, networking, database systems, etc.).
- Strong team awareness, communication skills, and ownership. Good learning ability and a good mindset.
- Excellent communication and problem-solving skills.
- Preference will be given to practitioners who have worked in multicultural teams.
- Work in a cross-functional team which includes backend developers, native mobile developers, QA, PM and Product Owner
- Deliver values to users, teammates and company
- Develop secure and scalable backend system to serve millions of global users
- Implement high quality coding standards in order to deliver readable, stable and maintainable systems
- Work closely with teammates and help each other to grow through the form of code review, regular sharing sessions and project retrospectives, etc.
- Analyze requirements wisely and solve difficult problems across the stack
- Conduct technical research and propose pragmatic ways to improve tech stack for long-term engineering initiatives
- Follow and constantly improve development process.
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- Development activities include full stack development, proposing architectural decisions, participating in designs, design review, code review and implementation of products bridging Crypto.com to developers and end-users;
- Develop prototypes for new ideas proposed by you and the team;
- You are the owner of your projects. We are open-minded to new technologies and you can try-out different things here;
- Identify issues and implement solutions to complex problems in large-scale backend infrastructure and mobile platforms;
- Management of documentation of all code and functionalities implemented;
- Work closely with DevOps and mobile engineers to improve tech stack for long-term engineering initiatives.
- Interested in building first-class product to solve real world problemsExperienced with various technologies, self-motivated, a fast learner and have a “get things done” mentality
- Humble to embrace better ideas from others, eager to make things better, open to challenges and possibilities
- Strong organizational skills, interpersonal skills and having the ability to juggle conflicting requirements from many different stakeholders
- Understanding of Blockchain technology would be an advantage
- Proficiency in handling scalability, security and performance
- Experience with mobile development is an advantage
- Knowledge of front-end frameworks and technologies (e.g. React.js, Vue.js, Mobx, Redux)
- Knowledge of server-side programming languages (e.g. Golang, Node.js, Python, Ruby, Java)
- Candidates with less experience will be considered for junior position
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- Help implement and document standard operational processes related to new product listing, product parameters and model parameters calibration.
- Assist with documentation of risk reporting procedures and ensure in line with models and methodology documentation.
- Assist in the daily risk reporting and monitoring of the markets and measuring the risk exposure of user portfolios.
- Proactively identify, report and ensure transparency of risks, and immediate escalation of material issues to risk managers.
- Analyze market microstructure on crypto derivative markets, periodically review and calibrate risk models according to market conditions.
- Monitor compliance with regulation and perform both qualitative and quantitative analysis, independent testing, automating the monitoring and challenging of data and models
- Monitor the development of crypto exchange industry and identify industry trends and risks for further business development.
- BS. degree or above in a quantitative discipline, with professional qualification such as CFA and FRM an added advantage.
- 3+ years of working experience in a Market Risk, Credit Risk, Model Validation or Product Control role, familiar with VaR, Expected Shortfall, and various portfolio risk exposures.
- Proficient in Python or SQL. Knowledge in any other programming language is a plus
- Database management experience, knowledge on data structure / data model.
- Strong analytical skills, ability to present complex issues in a clear and concise manner
- Good understanding of market microstructure as well as liquidation process, working experience in any financial exchange would be highly desirable.
- Basic understanding of exchange, clearing, settlement, liquidity and margin model.
- Good organizational and interpersonal skills.
- Think critically and strive for continuous improvement, build confident discussion and provide persuasive challenges on risk management as well as daily monitoring.
- Passionate about cryptocurrency and blockchain.
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- Collaborate closely with members of tech & product in a cross-functional feature team to develop innovative features for a large global user base.
- Analyse product requirements and designs provided by product owners, providing valuable feedback based on your expertise in iOS development.
- Deliver high-quality, modularised, and scalable code that is maintainable and testable within reasonable timelines.
- Engage in regular sync-ups with not only your feature team, but also the entire iOS team, ensuring that your ideas and insights are heard and valued.
- Minimum of 2 years of full-time iOS development experience (no upper limit)
- Proficiency in Swift, UIKit and a solid understanding of iOS development best practices.
- Familiarity with MVVM architecture (experience with SnapKit and RxSwift/Combine is highly desirable)
- Experience in writing unit tests and snapshot/UI tests
- Proficiency in Git and familiarity with branching models such as Git-flow, Trunk Based Development, etc.
- Strong problem-solving skills and a passion for continuous learning.
- Excellent communication and collaboration abilities.
- A focus on producing high-quality code and exceptional user experiences.
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Product Marketing Coordinator, Listings and Trading @ Crypto
- Work closely with your partners in the Product and Operations team, as the primary marketing voice for listings and trading-related activities across key Crypto.com products. You’re expected to stay one step ahead on token trends, trader insights/sentiment and the broader market environment impacting product initiatives.
- Work with internal stakeholders to coordinate listing and trading-related marketing activities that resonate with the target audiences in markets across the world
- Support marketing activities to drive trading volume across App, Exchange and DeFi such as promotions, trading competition, lucky draw, games, etc
- Be responsible for the day-to-day listings and product communications to users, ensuring we’re communicating in a consistent manner.
- Handle the regular measurement and analysis of agreed-upon goals.
- Coordinate efforts across a multi-functional marketing team including brand, community, PR, social media, content, and research to know and engage with relevant audiences on relevant marketing platforms
- Develop a deep understanding of the global crypto industry and regional listing trends; make appropriate recommendations proactively
- 1+ years of marketing experience
- Strong passion and belief for the cryptocurrency space
- Comfortable working under pressure and a fast-moving environment
- Attention to detail, structured thinker with project management skills
- Proven track record supporting and executing successful marketing campaigns at both a local and global level
- Be an effective self-starter with the ability to navigate through ambiguity
- Exceptional communication and presentation skills
- Bachelor’s or Master degree in marketing or related discipline
- Proven working experience in marketing, ideally in crypto exchange/app
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- Advance design strategy and create end to end user experiences for each product with product and market requirements alongside executive team
- Lead and execute on creative design solutions by defining customer journey and solving complex challenges with urgency
- Present and communicate design direction, decisions, and rationale to other teams and work closely with senior stakeholders to position product strategy
- Guide junior members on user journey maps, user flows, wireframes, mockups, prototypes based on business requirements and user centricity at core
- Oversee and contribute to an existing design system that can be shared across the team
- Implement tooling techniques and dive into user data and come up with user behaviors insights with the design team
- Run and facilitate user research activities, including 1:1 user interviews, focus groups or usability tests to identify global market trends to enhance product roadmap
- 12+ years of experience designing digital products/services in a B2C environment
- A solid portfolio of work that contains examples of design for digital products and services
- Deep understanding of user-centered design and UX principles and have a strong creative vision to plan design roadmaps with senior stakeholders
- Ability to oversee and manage multiple projects and ship quality products at scale.
- Experience with developing and coaching a mid-large design team
- An experienced leader with a strong creative vision that understands business objectives, leadership and is skilled at executing ideas with the product design team
- A portfolio must be provided to be considered
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(Senior)Product Manager, DeFi @ Crypto
- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind
- Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner
- Interview and interact with customers to build empathy, ensuring that their needs are met
- Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
- Perform market research and analysis
- Represent the team in communication with cross-functional teams
- Manage specific features within a product line
- A data informed work style, viewed through a compassionate lens of the user
- A passion for building delightful customer facing products and experiences
- Experience shipping and iterating on successful Software or Financial products at scale
- Demonstrated leadership, taking initiative and producing results
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
- Bachelor's degree or equivalent experience
- With domain knowledge in DefI, blockchain, Web 3 are preferred
- Bring humility to your work and how you work with others
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- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind
- Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner
- Interview and interact with customers to build empathy, ensuring that their needs are met
- Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
- Perform market research and analysis
- Represent the team in communication with cross-functional teams
- Manage specific features within a product line; nurture and lead Associate Product Managers
- A data-informed work style, viewed through a compassionate lens of the user
- A passion for building delightful customer-facing products and experiences
- Experience shipping and iterating on successful Software or Financial products at scale
- Demonstrated leadership, taking initiative and producing results
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
- Bachelor's degree or equivalent experience
- Bring humility to your work and how you work with others
- At least 5 years of product management experience, with strong understanding of crypto tax is a huge advantage
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IT Support Engineer @ Crypto
- Assist in our security administration activities including but not limited to user provisioning, access control, endpoint management, threat prevention and networking maintenance
- Develop and implement access control workflows
- Handle enquiries, IT request and assist in resolving and troubleshooting from internal users
- Holders of network and/or security related certifications/qualifications.
- 3-4 years of practical experience in IT support or a similar technical role.
- General IT operations experience including but not limited to User laptop provisioning, maintenance, User Account Provisioning and deprovisioning
- Proficiency in troubleshooting hardware, software, connectivity and network issues.Familiarity with Windows and macOS operating systems, and Linux would be an advantage.
- Experience handling mobile fleets, including working with carriers, managing onboarding and offboarding users and mobile devices
- Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical users effectively.
- Familiar with tools such as Jira, OKTA, Netscope, Airwatch and others.
- Strong analytical and problem-solving abilities to diagnose and resolve complex IT issues efficiently.
- Demonstrate a strong commitment to personal learning and development
- Detail minded with an analytical mindset
- Good communication skills with an ability to explain complex technical issues to non-technical business users
- A customer-centric approach with a focus on delivering high-quality support and maintaining a positive user experience.
- Ability to work in a fast-paced environment, handling multiple tasks and prioritizing accordingly.
- Willingness to collaborate and work as part of a diverse team.
- Proficiency in both spoken and written English
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Quant Trading Middle Office, Senior Associate/Director @ Crypto
- Perform trade bookings and post-trade processes including position and balance reconciliations and settlement checks, processing of options and futures expiry and fee bookings
- Build tools such as scripts and dashboards to monitor trading activities, positions and balances to ensure accuracy of trading P&L, risk exposure and funding balance at all times
- Analyze and optimize funding usage to improve P&L
- Drive automation projects, working with traders and developers using Python and SQL, to improve process efficiencies and controls
- Systematically analyze large amounts of data to review and update parameterization and improve trading system controls
- Troubleshoot operational bottlenecks, delays, and other problems presented throughout the trade life cycle
- Design SOPs and implement process controls to support new business initiatives, collaborating across divisions
- Prepare trading performance reports and analyses for senior management
- Graduated from a quantitative discipline (Finance, Statistics, Financial Engineering, or related discipline), with professional qualification such as CPA and FRM an added advantage
- Have at least 5 years working experience on the Trading floor or in relevant functions such as Model Valuation, Risk, Product Control or Middle Office in a financial services or crypto trading firm
- Have knowledge in SQL and Python and an interest to expand your technical skills
- Logical with strong analytical skills, detailed oriented with a high degree of accuracy while able to grasp the big picture
- A self-starter, able to work independently as well as collaborate effectively across teamsA product owner, results oriented, think outside of the box and can deliver under pressure
- Thrive to work in a dynamic environment, passionate about cryptocurrency and blockchain
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Devops Engineer (Middle) @ Crypto
- Develop tools for application and performance monitoring.
- Contribute to system architecture design.
- Develop and deploy cloud infrastructure in IaC manner.
- Improve and manage Terraform, K8S and CI/CD pipeline.
- Design and implement Disaster Recovery & backup solution.
- Automate and streamline operations and processes.
- Communicate, escalate, and follow up as appropriate to ensure that problems are solved.
- 3 + years + Experience in DevOps & AWS
- Solid experience in AWS, Terraform, Kubernetes is a must.
- Experience in building CICD pipelines of a large-scale enterprise application and monitoring & maintaining mission critical system.
- Experience in tools like: terraform/ k8s cluster yaml/ aws / rds postgres instance/ redis instance/ ec2 instance/ github repo/ msk/ datadog/ sumologic github actions/ s3/ cloudfront distribution/ cloudflare/aws ecs service;
- Experience in Linux/ VPC and Network Security
- Ability to code. You are expected to write some maintainable code.
- A strong interest in working in technology and/or financial environments.
- Excellent communication and interpersonal skills to engage both technical and non-technical stakeholders. Being proactive, responsible, accuracy high, ownership of the resources is a must.
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Rust Engineer (Greenfield project) @ Crypto
- Development activities include development, proposing architectural decisions, participating in designs, design review, code review, and implementation Identify issues and implement solutions to complex problems in the blockchain protocol
- Analyze and solve difficult problems across the blockchain protocol
- Work closely with operations and infrastructure to build high scale backend services
- Management of documentation of all code and functionalities implemented
- Work closely with DevOps and ecosystem engineers to improve tech stack for long-term engineering initiatives
- Interested in building first-class product to solve real-world problems
- Experienced with various technologies, a fast learner and have a "get things done" mentality
- Strong organizational skills, interpersonal skills and having the ability to juggle conflicting requirements from many different stakeholders
- Humble to embrace better ideas from others, eager to make things better, open to challenges and possibilities
- Self-starter who can define and execute tasks with minimal guidance
- Open to learning, collaborative, willing to give and receive feedback 5+ years of engineering experience, preferably strong backend development experience (e.g. Go, Rust, Java, Erlang)
- Hands-on experience in using basic cryptographic primitives (e.g. BouncyCastle in Java): digital signatures, key exchange, symmetric and asymmetric encryption Basic knowledge of distributed systems and understanding of consensus algorithms, such as Raft or PBFT
- Experience with or interest in Go or Rust Hands-on experience with any existing blockchain system internals is welcomed but not required
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Directory Services Engineer - Fintech @ Crypto
- Collaborate with development teams to design and implement scalable, high-availability infrastructure solutions that meet the requirements of our applications. Utilize best practices for either on prem or cloud-based infrastructure architecture and deployments to optimize performance and cost-effectiveness. Automate infrastructure provisioning and deployment processes to improve efficiency and reduce manual intervention.
- Perform system administration tasks, including configuration, troubleshooting, and performance tuning of servers, databases, and other critical infrastructure components.Implement robust monitoring and alerting systems to proactively identify and resolve potential issues before they impact services.Conduct regular security assessments and apply necessary updates to ensure a secure infrastructure environment.
- Collaborate with DevOps teams to integrate continuous integration and continuous deployment (CI/CD) pipelines into the infrastructure deployment process. Enhance automation tools and scripts for improved code deployment and system management.
- Develop and implement disaster recovery plans to ensure the high availability and data integrity of fintech applications in the event of a system failure or disaster.Conduct regular backup tests and recovery exercises to validate the effectiveness of disaster recovery strategies.
- Stay up-to-date with industry best practices and regulatory requirements related to infrastructure security and compliance in the fintech domain.Implement and maintain security controls to protect sensitive financial data and customer information.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience (7+ years) as an Infrastructure Engineer or a similar role in a fintech or financial services environment.
- Advanced knowledge of Microsoft technologies especially related to their E5 license suite.
- Strong Microsoft Active Directory design and administration experience.
- Advanced knowledge of Azure AD, Intune and the m365 platform.
- Advanced knowledge of the Microsoft Certificate Authority and certificate management tooling.
- Advanced knowledge of Microsoft Exchange in a Hybrid environment will a preference for migration experience.
- Advanced SCCM knowledge.
- Advanced knowledge of Remote Desktop Services
- Strong knowledge of cloud-based infrastructure platforms (e.g., AWS, Azure, GCP)and infrastructure-as-code tools (e.g., Terraform, CloudFormation).
- Proficiency in scripting and automation using languages such as PowerShell.
- Solid understanding of networking principles, protocols, and security.
- Solid experience with IAM/PAM solutions.
- Solid Knowledge of MS defender for endpoints.
- Solid practical experience securing both Window Server as well as Windows EUC devices.
- Solid knowledge of Microsoft Purview.
- Experience with CyberArk administration a plus.
- Experience with ZScaler administration a plus.
- Experience with compliance standards in the financial industry, such as PCI-DSS, GDPR, or SOC 2.
- Equally knowledgeable in both Microsoft and Linux based operating systems.
- Strong analytical and problem-solving skills with the ability to troubleshoot complex infrastructure issues.
- Excellent teamwork and communication skills, with the ability to collaborate effectively across different teams.
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CRM Specialist - Email Focused @ Crypto
- Curate, edit, and schedule outgoing email communications, for both ad-hoc and automated emails
- Improve existing email code with the aim to improve email visibility and performance on multiple email service providers and mobile devices
- Collaborate with multiple teams to suggest new functionality on emails which align with business goals
- Collaborate with the Creative team on key visuals and email templates
- Execute A/B tests and other methods of analysis to ensure maximum impact and effectiveness of email campaigns
- Optimize email content and design to improve email metrics (e.g.: open rates, click rates, bounce rates
- )Work with the Data Team to identify KPIs on a campaign level
- BA/BS degree in Marketing, Business Administration, Mathematics, Statistics, Information System, Computer Science, Business Analytics, Data Science or relevant field
- Minimum of 1 years experience with email templating and scheduling preferred
- Proficiency in building email templates via HTML, CSS, Email Testing (e.g.: Litmus), Sendgrid API, Braze
- A strong sense in creative design, user experience with a detail-oriented mindset
- Excellent skills in MS Office suite of programmes
- Excellent command of English, both written and verbally
- A strong eye for detail and precision
- Self-directed learning attitude and strong sense of ownership
- Experience with APIs, Automation and A.I. tools preferred
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- Collaborate with designers, product managers, engineers, stakeholders and other teams members to deliver end-to-end product experiences
- Produce data-driven design solutions ties in with market needs and customer preferences
- Present and communicate design direction, decisions, and rationale to wider team
- Contribute to help maintain the design system, identify new product improvement opportunities
- Help facilitate user research activities, including 1:1 user interviews, focus groups or usability tests
- Design consistently following our brand style across all products and pushing the boundaries
- Benchmark design best practices to elevate Product Design Team.Mentor and grow junior Product Designers
- 6+ years of experience designing digital products/services2+ years of experience in managing a team of designers
- Strong organisational, problem identification and decision making skills
- Strong conflict resolution and negotiation skills
- Hands on experience working with in-house product design teams
- An understanding of design quality and product strategy
- An understanding of the design and product lifecycle / development process.Fluency in Figma and other design prototyping tools
- Open minded, eager to learn and adaptable
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(Senior) Product Manager, Blockchain @ Crypto
- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind
- Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner
- Interview and interact with customers to build empathy, ensuring that their needs are met
- Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
- Perform market research and competitor related analysis
- Represent the team in communication with cross-functional teams
- Manage specific features within a product line or even act as a solo product owner
- A data informed work style, viewed through a compassionate lens of the user
- A passion for building delightful customer-facing products and equipped with a keen observation of the Web3 industry trendsExperience (At least 5 years) shipping and iterating on successful Software products at scale
- Demonstrated leadership, taking initiative and producing results
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
- Bachelor's degree or equivalent experience
- With domain knowledge in DefI, blockchain, NFTs, Web 3 are preferred (Either as a user or work in Web3 company)
- With web extension products’ working experiences are preferred
- Bring humility to your work and how you work with others
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Account Manager - Institutional Sales Team @ Crypto
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- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind
- Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner
- Interview and interact with customers to build empathy, ensuring that their needs are met
- Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
- Perform market research and analysis
- Represent the team in communication with cross-functional teams
- Manage specific features within a product line
- At least 3 years of product management experience
- A data-informed work style, viewed through a compassionate lens of the user
- A passion for building delightful customer-facing products and experiences
- Experience shipping and iterating on successful Software or Financial products at scale
- Demonstrated leadership, taking initiative and producing results
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
- Diligent and open to learning new things
- Bring humility to your work and how you work with others
- Good aptitude for understanding technical concepts and applying them is preferred
- Good understanding of AI or the crypto market is a plus
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Compliance Analyst, Malta @ Crypto
- Conducting compliance monitoring activities and enhancing the Compliance Monitoring Program;
- Drafting reports that present monitoring results, findings, and actions;
- Preparing and implementing robust procedures and processes applicable to the monitoring function;
- Developing policy documents within a range of legislative and administrative frameworks;
- Ensuring compliance with the Company’s policies and procedures;
- Reviewing existing policies and procedures and aligning with the Company’s priorities;
- Assisting in the implementation of supporting infrastructure and processes to ensure effective policy implementation;
- Collecting the relevant information for internal and external regulatory audits;
- Identifying and circulating relevant publications and communications to all appropriate staff;
- Assisting in the compiling of various compliance reports in relation to compliance monitoring activities;
- Maintaining the database of regulatory publications and providing summary information to the relevant team;
- Assisting with the preparation and submission of regulatory returns for which the Compliance team is responsible;
- Adhering to regulatory requirements and ensuring documentation integrity;
- Performing general administrative duties and any other duties and responsibilities as required.
- Minimum of at least two years experience in a legal or compliance role within a regulated financial institution, experience in virtual financial assets (cryptocurrency) will be considered an asset;
- Hands-on experience in compliance monitoring and compliance testing;
- Deep understanding of, and ability to apply environmental context, data, and legislation;
- A thorough understanding of Compliance and AML/CFT regulations within the financial services/ fintech industry;
- General compliance experience in multiple fields including AML, Sanctions, KYC, and Onboarding;
- Knowledge of digital assets and fintech products is preferred;
- Must be able to perform independently and with minimal supervision;
- Advanced and persuasive written and verbal communication skills;
- Comprehensive research, interpretation, and critical analysis skills;
- Strong organizational skills – must be multi-tasked-oriented and able to balance priorities and deadlines.
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Product Manager (Exchange) @ Crypto
- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind
- Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner
- Interview and interact with customers to build empathy, ensuring that their needs are met
- Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
- Perform market research and analysis
- Represent the team in communication with cross-functional teams
- Manage specific features within a product line
- At least 3 years of product management experience, with a domain knowledge of trading/exchange platforms is a huge advantage
- A data-informed work style, viewed through a compassionate lens of the user
- A passion for building delightful customer-facing products and experiences
- Experience shipping and iterating on successful Software or Financial products at scale
- Demonstrated leadership, taking initiative and producing results
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
- Diligent and open to learning new things
- Bring humility to your work and how you work with others
- Good aptitude for understanding technical concepts and applying them is preferred
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Investment Analyst (Venture Capital) @ Crypto
- Originate and lead investments in cooperation with crypto.com capital team as well as collaboration senior management.
- Be responsible for the qualitative and quantitative analysis of various investment opportunities
- Support senior investment professionals in due diligence procedures, research and financial modelling
- Prepare materials for senior professionals to use in client meetings, to support the firm's engagement with institutional investors
- Focus on direct investment in growth-stage technology / blockchain companies. Investment scope also includes U.S, Europe, and Asia
- Ongoing relationship management with assigned companies and fund managers including monitoring of investments, attendance of AGM, and advisory board meetings
- Overall operational support with regards to reporting and investor updates
- 1-3 years of working experience in financial markets with a strong financial literacy and analytical skills
- Experience in private equity or investment management would be an advantage
- Excellent organizational, time management and planning skills
- Strong quantitative background to support data-informed decision making
- Financial modelling capability
- Solid, demonstrated oral and written communication skills
- Proficiency in English and Mandarin
- Strong computer skills, especially with MS Excel and PowerPoint
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Project Manager (Card) @ Crypto
- Identify the most appropriate way to launch in a new country and manage the process end-to-end which includes critical stakeholder management and understanding of local regulatory requirements
- Be accountable for designing an achievable timeline and the delivery of the product into market
- Manage and improve relationships with business partners/ vendors (card schemes, issuers, acquirers etc.) to work out the best solution and commercial agreements for Crypto.com
- Obtain a detailed understanding of the product and help execute enhancements that aim at improving Crypto.com's market penetration, usage and profitability
- Lead cross-regional and cross-functional project teams
- Keep updated on current trends, competitors and developments in both the crypto and financial market
- 3-5 years of project management or consulting experience with exposure to banking, payment companies or FinTech
- Card or payment experience preferred
- Self-starter and able to work with minimal supervision
- Be able to determine priorities and follow up in a timely fashion
- Be able to work collaboratively and constructively in a team environment
- Highly organized and excellent presentation to represent self and Crypto.com
- Diligent and open to learning new things
- Bring humility to your work and how you work with others
- Good aptitude for understanding technical concepts and applying them is preferred
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Netsuite OneWorld Developer @ Crypto
- Act as the primary point of contact for all Netsuite OneWorld related matters.
- Manage and maintain our Netsuite OneWorld ERP system, including system configuration, customization, and administration.
- Develop and maintain Netsuite OneWorld workflows, scripts, and customizations to support business requirements.
- Provide technical support to end-users and troubleshoot issues as needed.
- Collaborate with cross-functional teams to support ongoing system enhancements and improvements.
- Ensure compliance with Netsuite OneWorld best practices and industry standards.
- Participate in the development and implementation of Netsuite OneWorld-related projects.
- Train and support end-users on the use of Netsuite OneWorld.
- Stay up-to-date with new Netsuite OneWorld features and functionality and assess their impact on our system.
- Apply knowledge of the crypto industry and its unique accounting and reporting requirements to ensure our Netsuite OneWorld system is customized and configured appropriately.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of experience as a Netsuite OneWorld Administrator/Developer.
- Strong knowledge of Netsuite OneWorld ERP system administration, customization, and integration.
- Experience with SuiteScript, SuiteFlow, and SuiteTalk.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong understanding of accounting and financial processes, particularly in the crypto industry would be an advantage
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Senior Product Manager @ Crypto
- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind
- Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner
- Interview and interact with customers to build empathy, ensuring that their needs are met
- Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
- Perform market research and analysis
- Represent the team in communication with cross-functional teams
- Manage specific features within a product line; nurture and lead Associate Product Managers
- A data informed work style, viewed through a compassionate lens of the user
- A passion for building delightful customer facing products and experiences
- Experience shipping and iterating on successful Software or Financial products at scale
- Demonstrated leadership, taking initiative and producing results
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
- Bachelor's degree or equivalent experience
- Bring humility to your work and how you work with others
- At least 5 years of work experience in product management
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Employment Counsel - EU @ Crypto
- You will be part of the Crypto.com corporate legal team handling global employment matters (contentious and non-contentious) with a focus on Europe (including the United Kingdom)
- Drafting, reviewing, and updating employment agreements, incentive agreements and other legal documentation
- Work with external counsels to ensure our employment arrangements comply with local labour laws in jurisdictions where we operate
- Coordinate with internal or external tax advisors to provide employment-related tax advises
- Advising on issues such as compensation, incentives, share schemes, regulatory changes, discipline and exitsYou may be expected to assist on other corporate legal matters from time to time, including intellectual properties, general procurement, and data protection, if needed, but you are not expected to be an expert in these areas
- Qualified/licensed lawyer with at least 3 years of experience in legal employment work handling non-contentious and contentious employment issues in a major law firm, large multi-national corporation or equivalent
- Excellent English verbal and written communication skills
- Ideally experience of handling international labour and employment issues
- Strong organisational/project management skills, ability to handle high volume and balance competing demands
- Ability to develop and maintain relationships with stakeholders
- Willingness to accommodate calls and meetings with different time zones when required
- Able to identify problems, issues and able to propose solutions
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Senior Product Manager (Fiat) @ Crypto
- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind
- Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner
- Interview and interact with customers to build empathy, ensuring that their needs are met
- Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
- Perform market research and analysis
- Represent the team in communication with cross-functional teams
- Manage specific features within a product line; nurture and lead Associate Product Managers
- A data informed work style, viewed through a compassionate lens of the user
- A passion for building delightful customer facing products and experiences
- Experience shipping and iterating on successful Software or Financial products at scale
- Demonstrated leadership, taking initiative and producing results
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
- Bachelor's degree or equivalent experience
- Bring humility to your work and how you work with others
- At least 5 years of product management experience, with Fiat/Payment domain knowledge is a plus
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- Legal Knowledge and Support - You proactively support attorneys and other departments on legal matters; you draft, process, and/or review legal and other documents and maintain your legal framework knowledge.
- Operational Excellence - You ensure compliance by reviewing and contributing to business materials; you demonstrate accountability for achieving project goals, and support attorneys in developing solutions that enable clients to achieve business objectives.
- Business Counseling - You build a knowledge of Crypto.com businesses, make recommendations and provide support to the various lines of business; you act as the primary legal contact certain business teams and participate in meetings with attorneys, business leaders, and outside counsel; you prepare presentations; and you communicate, counsel, and provide status updates to clients on issues under the direction of an attorney.
- Improvement - You self-manage and prioritize your work tasks and projects and maintain company tools, resources, databases, and processes in order to improve efficiency.
- Interest in cryptocurrencies and fintech generally; prior working experience with crypto companies is a plus.
- General corporate management and working knowledge of the legal system.
- Payments industry expertise and experience in consumer-facing industry are pluses.
- Financial services regulations and licensing processes a plus.
- Self-starter and a team player
- Around 5 years of in-house, government agency, or private practice law firm, with exposure to financial services, cryptocurrencies, or general corporate practices
- Familiarity with, and strong interest in emerging payments technology and the financial services industry
- Ability to thrive in a fast-paced international environment and to tolerate change and ambiguity
- Creative thinker with strong problem-solving skills and the ability to stay calm under challenging circumstances
- Outstanding written and oral communication skills and ability to work both in teams and independently
- Ability to handle multiple assignments simultaneously, with effective resolution of conflicting priorities, and willingness to use innovative solutions to scale your legal advice
- Bachelor's degree (or equivalent) J.D. and plus
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Blockchain Security DevOps Engineer @ Crypto
- Maintain and support blockchain infrastructure;
- Review and propose configuration of blockchain software and network setup of nodes running the blockchain software;
- Develop deep understanding of the Blockchain technology (specifically public Blockchain);
- Develop and share with others on security threats of various blockchain technology;
- Define and maintain team continuous devops lifecycle and automation;
- Design and maintain cloud computing workload, manage cloud security posture;
- Software engineers or system administrators with an interest in blockchain/automation/infrastructure are welcomed to apply.
- Degree in Computer Science or Engineering or similar discipline;
- 3 - 5 years working experiences in devops or system administration or related area, applicants with less experience will be considered for a Junior position;
- Experience in deploying in various cloud (Azure, Google, Amazon);
- Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc);
- Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc);
- Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc);
- Experience in developing and deploying infrastructure as code (Kubernetes, Terraform, Docker, Ansible, etc);
- Understand basic blockchain (a plus if has experience in deploying blockchain);
- Good understanding of traditional security ops areas of expertise: Linux, Networking, Firewall, IDS/IPS;
- Able to troubleshoot and debug issues, and demonstrate a methodical approach to root cause analysis;
- Eager for constant learning from both success and failure, remaining open to change and continuous improvement;
- Enthusiastic about the future of blockchain;
- Curious and comfortable with ambiguity.
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Customer Experience Associate with Portuguese and English (Phone support) @ Crypto
- Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission;
- Manages incoming contacts- calls/emails from existing or potential customers;
- Initiates outbound contacts to existing or potential customers;
- Identifies and assesses customers’ needs to achieve satisfaction;
- Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution;
- Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers;
- Meets personal/team targets;
- Maintains customer records by updating account information;
- Recommends potential products or services to management by collecting customer information and analyzing customer needs;
- Prepares product or service reports by collecting and analyzing customer information if required;
- Contributes to team effort by accomplishing related results as needed;
- Works with their line manager and all respective functions to ensure proper customer service is being delivered
- Handles changes;
- Goes the extra mile to engage customers;
- Executes other tasks related to the fulfillment of all described above.
- Based in Bulgaria;
- A minimum of 1 year experience in phone support with Portuguese is strongly preferred ;
- High proficiency in Portuguese and English;
- Experience in the field of fintech is not mandatory;
- The Associate must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure;
- The Associate must be able to communicate effectively with people at all levels both inside and outside the Company, and should have strong written and verbal communication skills;
- Excellent organizational skills, decision making skills, effective problem solving skills, as well as skills to work independently and in team.
- Integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in the financial technologies and services field and motivation to occupy the position.
- Excellent computer literacy.
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Operation / Project Associate (or Manager) @ Crypto
- This is a hybrid role comprises operation and project management
- Work as Operation Manager to manage all aspects of cryptocurrency listing in App and exchanges
- Communicate with traders / ops / developers on any trading impacts due to the cryptocurrency listing
- Work with different teams for other BAU / Operational tasks
- Provide appropriate summary of listing status and report outstanding issues to Trading desks
- Manage listing timeline, quality and mitigate risks
- Work with Traders / Developers / Product Managers / Finance to resolve issues related to listing / trading
- Work as Project Manager to manage projects and roadmap for trading desks
- Manage projects assigned and successfully deliver them within timeline
- Conduct Jira backlog prioritization meetings and reflect the latest status in Jira system
- Be flexible on working across on different time zones
- Have a sense of owning the tasks / project from start to delivery
- Degree in Computer Science / Finance / Business / Quant related disciplines
- 5+ years of working experience in Operations, preferably gained from Banking / Brokerage / FinTech industry
- Good understanding of financial products, trading lifecycle, database and system architecture
- Excellent skills in requirement analysis and business documentation writing
- Familiar with SDLC and the use of Jira as a project documentation / collaboration tool
- Familiar with Agile / Scrum methodology
- Strong interpersonal and communication skills
- Self starter and fast learner
- Strong interest in trading, financial products and cryptocurrency industry
- Proficiency in both written/spoken English and Mandarin. Cantonese is a plus.
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Senior DevOps Engineer (Blockchain) @ Crypto
- Build secure and reliable cloud infrastructure to monitor, detect and mitigate performance and security issues, with a focus on blockchain related systems
- System administration activities for Linux servers, which includes routine, proactive daily management of the health, stability, and availability of system infrastructure
- Automate and streamline operations and processes
- Stay up to date and follow on cosmos-sdk chain best practices
- Maintain open-source blockchain ecosystem repos
- Work closely with the blockchain engineers to influence decision making and implementation efforts
- 5+ years of work experience in devops / SRE / infratructure
- Knowledge of cryptography and security best practices
- Have an understanding of the blockchain space and blockchain technology
- Have experience managing server infrastructures with high availability requirements
- Proficiency in one or more of the following programming languages: Golang, Typescript, Rust
- Knowledge in Docker, Kubernetes, aws-cdk
- Proficiency in one or more of the configuration tools: ansible, puppet, chef
- Proficiency in common linux commands, shell script and CI/CD
- Experience in one or more of the public cloud: AWS, Azure, GCP
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Quant Trading Middle Office, Analyst/Associate/Director @ Crypto
- Perform trade bookings and post-trade processes including position and balance reconciliations and settlement checks, processing of options and futures expiry and fee bookings
- Build tools such as scripts and dashboards to monitor trading activities, positions and balances to ensure accuracy of trading P&L, risk exposure and funding balance at all times
- Analyze and optimize funding usage to improve P&L
- Drive automation projects, working with traders and developers using Python and SQL, to improve process efficiencies and controls
- Systematically analyze large amounts of data to review and update parameterization and improve trading system controls
- Troubleshoot operational bottlenecks, delays, and other problems presented throughout the trade life cycle
- Design SOPs and implement process controls to support new business initiatives, collaborating across divisions
- Prepare trading performance reports and analyses for senior management
- Graduated from a quantitative discipline (Finance, Statistics, Financial Engineering, or related discipline), with professional qualification such as CPA and FRM an added advantage
- Have prior working experience on the Trading floor or in relevant functions such as Model Valuation, Risk, Product Control or Middle Office in a financial services or crypto trading firm
- Have knowledge in SQL and Python and an interest to expand your technical skills
- Logical with strong analytical skills, detailed oriented with a high degree of accuracy while able to grasp the big picture
- A self-starter, able to work independently as well as collaborate effectively across teamsA product owner, results oriented, think outside of the box and can deliver under pressure
- Thrive to work in a dynamic environment, passionate about cryptocurrency and blockchain
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Devops Engineer -- Junior @ Crypto
- Develop tools for application and performance monitoring.
- Contribute to system architecture design.
- Develop and deploy cloud infrastructure in IaC manner.
- Improve and manage Terraform, K8S and CI/CD pipeline.
- Design and implement Disaster Recovery & backup solution.
- Automate and streamline operations and processes.
- Communicate, escalate, and follow up as appropriate to ensure that problems are solved.
- 1-3 years + Experience in infrastructure or 1 year above Backend application experience.
- Solid experience in shell script, linux system adminstation, know how to shh, docker container, CI/CD Pipeline, understand devops principles.
- Solid experience in AWS, Terraform, Kubernetes is a must.
- Experience in tools like: terraform/ k8s cluster yaml/ aws / rds postgres instance/ redis instance/ ec2 instance/ github repo/ msk/ datadog/ sumologic github actions/ s3/ cloudfront distribution/ cloudflare/aws ecs service;
- Ability to code. You are expected to write some maintainable code.
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Trading Operations Associate - Quant Trading Team @ Crypto
- Monitor the trade process and ensure efficient and smooth trading flow.
- Troubleshoot operational bottlenecks, delays, and other problems presented throughout the life cycle of a trade
- Perform funding, booking/risk, trade reconciliation and P&L attribution, and improve our automation
- Perform Post Trade Analysis and ad-hoc trade and market analysis
- Engage with developers on projects that further enhance system infrastructure
- 5+ years of working experience in the delta-1 and derivative trading business
- Think critically and strive for continuous improvement
- Excellent organizational and interpersonal skills, with high attention to detail and excellent organizational skills
- Have exposure to Python/C++/Java/or any other programming and an interest to expand your technical skills
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- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind
- Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner
- Interview and interact with customers to build empathy, ensuring that their needs are met
- Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
- Perform market research and analysis
- Represent the team in communication with cross-functional teams
- Manage specific features within a product line; nurture and lead Associate Product Managers
- A data informed work style, viewed through a compassionate lens of the user
- A passion for building delightful customer facing products and experiences
- Experience shipping and iterating on successful Software or Financial products at scale
- Demonstrated leadership, taking initiative and producing results
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
- Bachelor's degree or equivalent experience
- Bring humility to your work and how you work with others
-
- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind
- Define features, write product specifications, facilitate user studies, iterate on feedback, help write test plans with QA, manage the backlog, and ultimately ship products/features in a timely manner
- Interview and interact with customers to build empathy, ensuring that their needs are met
- Prioritize initiatives and projects appropriately and weigh tradeoffs that must be made
- Perform market research and analysis
- Represent the team in communication with cross-functional teams
- Manage specific features within a product line; nurture and lead a team of Product Managers
- At least 8 years of product management experience in new product development/user experience/go-to-market strategy
- Excellent relationship management skills with experience of working directly with clients and external partners.
- Work experience in the Tech or FinTech industry is an advantage
- A data-informed work style, viewed through a compassionate lens of the user
- A passion for building delightful customer-facing products and experiences
- Experience shipping and iterating on successful Software or Financial products at scale
- Demonstrated leadership, taking initiative and producing results
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth
- Bachelor's degree or equivalent experience
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OTC Sales Trader, EMEA @ Crypto
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Product Operations Associate @ Crypto
- Coordinate release of diverse Crypto.com product offerings.
- Collaborate closely with different stakeholders to gather all requirements for release execution.
- Implement standard operating procedures (SOP) with diligence to ensure error free implementation of changes.
- Identify blockers and bottlenecks of existing operational processes and recommend solutions and enhancements.
- Drive and implement improvements to existing workflows and tools to enhance release efficiency across all products.
- Coordinate with cross functional teams to prioritize and spec out product issues.
- Manage release timeline that meets management and team expectations.
- Review escalated issues from customer service and follow up with appropriate stakeholders.
- Ability to collaborate well with people at all levels.
- High attention to detail and personal quality standards.
- Determined to troubleshoot problems and strong motivation to drive positive changes.
- Willingness to uptake new challenges and eager to learn.
- Excellent interpersonal, communication, organization and prioritization skills.
- Familiar with spreadsheets and basic data tracking tools.
- An analytical and data-driven work style will be preferred
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OTC Sales Trader, LATAM @ Crypto
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Security Engineer/ Penetration Tester @ Crypto
- OSCP (or equivalent, such as CREST) would be an advantage. In today's heavily regulated industry, certifications serve as additional proof of our team's expertise. As evidence, our application security/DevSecOps team alone has nearly 100 certifications.
- Have a deep understanding of application security frameworks such as OWASP Top 10 and possess a strong sense of security with regards to business and financial logic flaws.
- At least 2 years of experience in Web API testing, master BurpSuite like a professional and easily identify any dubious request or response parameters through sheer intuition.
- Preferable: knowledge of how front-end and back-end communication works, as well as modern cloud-based application development and deployment. Additionally, the ability to read code and understand how the back-end responds to API requests in programming languages such as Java, Ruby, Elixir, and JavaScript is crucial.
- Preferable: efficiently handling concerns regarding application security by effectively communicating with the development and product teams
- Optional: Hands on experience on Mobile App testing, a good understanding of Jailbreaking/Rooting a device, API hooking, reverse engineering, de-obfuscation
- Proficiency in both spoken and written English. Being able to speak Mandarin will be an advantage
- Willing to learn, energetic, adapt to changes. Have a positive attitude towards cryptocurrency
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NetSuite Developer @ Crypto
- Act as the primary point of contact for all Netsuite OneWorld related matters.
- Manage and maintain our Netsuite OneWorld ERP system, including system configuration, customization, and administration.
- Develop and maintain Netsuite OneWorld workflows, scripts, and customizations to support business requirements.
- Provide technical support to end-users and troubleshoot issues as needed.
- Collaborate with cross-functional teams to support ongoing system enhancements and improvements.
- Ensure compliance with Netsuite OneWorld best practices and industry standards.
- Participate in the development and implementation of Netsuite OneWorld-related projects.
- Train and support end-users on the use of Netsuite OneWorld.
- Stay up-to-date with new Netsuite OneWorld features and functionality and assess their impact on our system.
- Apply knowledge of the crypto industry and its unique accounting and reporting requirements to ensure our Netsuite OneWorld system is customized and configured appropriately.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of experience as a Netsuite OneWorld Administrator/Developer.
- Strong knowledge of Netsuite OneWorld ERP system administration, customization, and integration.
- Experience with SuiteScript, SuiteFlow, and SuiteTalk.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong understanding of accounting and financial processes, particularly in the crypto industry would be an advantage
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Vulnerability Management Analyst - Cyber Security @ Crypto
- Assist in the analysis and remediation of findings discovered during scheduled internal and third party vulnerability scans and penetration tests
- Review and triage vulnerability alerts into manageable reports for other analysts and management to review
- Assist in asset management and vulnerability data-enrichment processes
- Manage vulnerability and configuration scanning tools, like setting up vulnerability scanners, scheduling scans, tuning scanning profiles, etc.
- Prepare security patch bundles and perform testing on those security patches for various types of endpoints (Windows, Linux, MacOS).Implement security patching on various types of endpoints (Windows, Linux, MacOS) and servers.
- Use asset risk profiles, vulnerability severity ratings, and threat information to communicate priorities for remediating vulnerabilities
- Provide stakeholders with advice and assistance in identifying false positives and cost-effective vulnerability remediation or mitigation solutions
- Develop security documentation under the guidance of the Vulnerability Management & Configuration Management Lead
- Assist in automated or manual patching remediation processes
- Provide support and input for assessing risks associated with unmitigated vulnerabilities and configuration weaknesses.
- Support asset management initiatives by assisting with asset identification, classification and ownership.
- Collaborate closely with the security compliance team to acquire the compliance and regulation requirements and ensure the program fulfill their needs
- Deliver and designing key vulnerability reporting metrics and KRIs
- Automate integration points with CMDB and other data-enrichment systems
- 3+ years of experience working in information security
- 2+ years of experience in vulnerability assessment & remediation
- Knowledge of common security framework like CIS, NIST, etc.
- Able to articulate how vulnerabilities translates to cyber-risks
- Experience conducting security risk assessments
- Experience of using vulnerability management tools like Tenable, Qualyst, InsightVM, Tripwire CCM , etc.
- Cloud experience (AWS, Azure and/or GCP) is required.
- Proficiency in a scripting language like Python, Ruby, PowerShell, or Bash is preferred.
- Information Security certifications (CISSP, SANS GIAC, Security+, etc.) a plus.
- High work ethic and sense of ownership for the delivered results.
- Excellent communication skills in English (spoken & written) and comfort communicating security risks and controls to technical and non-technical partners required.
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Freelance Translator - Product Localization @ Crypto
- Weekly workload is 2-10 hours per week
- Translate/ Review UI, marketing materials, help articles and research reports
- Perform LQA for Crypto.com App and Exchange platform
- Maintain glossary and style guide as required
- Fix linguistic bugs as required
- Chinese (Traditional & Simplified)
- Canadian French
- Dutch
- French
- German
- Indonesian
- Italian
- Korean
- Polish
- Portuguese
- Russian
- Spanish
- Turkish
- Vietnamese
- Chinese (Taiwan)
- Spanish LATAM
- Norwegien
- Swedish
- Greek
- Danish
- Hindi
- Hungarian
- Bulgarian
- Tagalog
- Arabic (to test)
- Croatian
- Malay
- Hebrew
- Native speaker with a high level of proficiency in English is a must
- Min. 3 years of experience in localization as a translator, reviewer or editor
- Great understanding of grammar, excellent language skills
- Strong knowledge of Fintech, cryptocurrency, DeFi, and Blockchain
- Extremely detail oriented, as accuracy is required in performing all functions
- Responsive and flexible, able to meet quick turnaround time
- Last but not least, we are looking for candidates who are interested and passionate about our products
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Option/ Derivatives Quant Trader, Americas @ Crypto
- Monitor PnL & Risk for HFT and manage trading operations
- Perform post-trade analysis of strategies and generate new trading ideas
- Improve existing trading strategies and develop new trading strategies
- Collaborate with developers and product managers to implement trading strategies or new features
- A master’s degree in mathematics, statistics, engineering, computer science, or related quantitative analytical field from top universities
- At least 1 years of trading or internship experience on a trading desk in an investment bank or hedge fund
- Advanced quantitative, analytical and problem solving skills and the ability to deploy those skills under extreme pressure
- Experienced programming in Python
- Excellent communication skills and work as a team player
- Strong self-discipline, motivation and passion to HFT
-
Freelance Translator (Dutch) - Product Localization @ Crypto
- Weekly workload is 2-10 hours per week
- Translate/ Review UI, marketing materials, help articles and research reports
- Perform LQA for Crypto.com App and Exchange platform
- Maintain glossary and style guide as required
- Fix linguistic bugs as required
- Chinese (Traditional & Simplified)
- Canadian French
- Dutch
- French
- German
- Indonesian
- Italian
- Korean
- Polish
- Portuguese
- Russian
- Spanish
- Turkish
- Vietnamese
- Native speaker with a high level of proficiency in English is a must
- Min. 3 years of experience in localization as a translator, reviewer or editor
- Great understanding of grammar, excellent language skills
- Strong knowledge of Fintech, cryptocurrency, DeFi, and Blockchain
- Extremely detail oriented, as accuracy is required in performing all functions
- Responsive and flexible, able to meet quick turnaround time
- Last but not least, we are looking for candidates who are interested and passionate about our products
-
C++ Trading Platform Developer @ Crypto
- Continuously improve the design and performance of our automated trading system, including exchange connectivity, order and risk management system. Implementing trading strategies which are highly adjustable in live trading and easy to integrate with backtesting system.
- Work closely with other teams to automate trading/reconcile/analytics workflow.
- Provide technical support for trading system
Crypto is hiring a Application Support Engineer
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Crypto is hiring a Director, Trader
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Crypto is hiring a Netsuite OneWorld Developer
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Crypto is hiring a Senior Product Manager
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Crypto is hiring a Freelance Translator - Product Localization
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