coins Careers
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- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Knowledge of cloud platforms, including AWS, is a must.
- Strong knowledge with cloud, Web infrastructure security is preferred.
- Proven experience in a SOC engineering role with a primary focus on change management.
- Knowledge of industry-standard SOC tools and technologies.
- Familiarity with change management frameworks and methodologies.
- Experience in infrastructure security assessments and enhancements.
- Excellent communication and collaboration skills.
- Ability to analyze complex problems and provide effective security solutions.
- Strong analytical skills and problem solving skills
- This role may require participation in an on-call rotation and occasional off-hours work to address security incidents or support critical changes.
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KYC Specialist (PH) @ Coins
- Manage daily customer due diligence requests and requirements
- Provide quality checking and verification of customer information in line with company policies and procedures
- Evaluate risk level of customers upon onboarding
- Identify bottlenecks that affect the performance of the KYC team and the KYC customer experience
- Plan and implement strategies to provide excellent customer experience while maintaining risk controls
- Coordinate with other teams to cascade customer issues and ensuring these are properly and effectively resolved in a timely manner
- Stay updated on KYC/CDD best practices, analyze market trends and customer behavior and understand on how to apply it to Coins
- Perform other related duties and tasks as may be required from time to time
- Passionate about building lasting customer relationships and prioritizes taking care of customers
- Graduate of Business Management, Finance or equivalent
- Strong verbal and written communication skills in both English and Filipino
- Strong analytical skills and advanced knowledge in Google Suite programs
- Highly-flexible, able to wear multiple hats, and thrives in a fast-paced work environment
- Thinks fast under pressure and solves problems on the go without being overwhelmed
- Trustworthy and able to protect confidential information with discretion
- Meticulous, detail-oriented, and able to work quickly without supervision
- Discreet and upholds customer privacy and confidential information
- Has a track record for getting things done - drive, ownership, and execution is at the core of our culture
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Junior Admin @ Coins
- 1. Maintain office stock and purchase office supplies
- 2. Employee on-boarding and off-boarding guidance
- 3. Keep office assets, like laptops and other assets
- 4. To ensure all office facilities are under good condition
- 5. Assist to arrange manager or client’s meeting in office if have
- 6. Travel arrangement for managers
- 7. EP and visa support for employees
- 8. Any other tasks the line manager assign
- 1. Bachelor degree
- 2. Excellent English communication skills, both written and oral
- 3. Careful and accurate in terms of work attitude and quality
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Customer Escalations Manager @ Coins
- Supervise the customer escalations team. Supervisory duties include coaching, performance evaluation, hiring, training, and motivating members to perform effectively. Conduct 1:1 sessions with the team to know their challenges and motivations. Help the members in developing their career goals. Identify training needs to upskill members and keep up with the global customer service standards. Ensure proper workforce management and business continuity within the team. Formulate and implement cost-efficient operations. Be updated with the latest industry techniques and methods.
- Escalations, Incident, and Problem Management. Ensure that escalation processes are in place for every concern. Link escalations to existing incidents and problems, gather data, present impact to management, and provide recommendations. Track the progress of ongoing incidents and problems until permanent resolution.
- Manage critical and complex concerns. This includes escalated concerns that team leaders can no longer manage. Concerns that involve regulatory, financial, and reputational risks. Use these concerns as case studies to identify customer pain points, perform root cause analysis, determine areas of improvement, and collaborate with relevant departments to implement solutions and improvements. Train the team in managing these types of concerns.
- Compliance and Anti-Fraud. Ensure the teams operate based on the regulatory requirements of the company. Escalate and coordinate with other relevant teams the newly observed fraud modus for proper prevention and remediation. Be updated with the latest industry techniques and methods.
- Quality Assurance. Ensure high-quality customer service standards by continuously improving the QA scorecard, proactively improving agent performance, and regular calibration to identify customer needs and expectations.
- Develop and implement policies and procedures. Build and maintain a playbook/organized workflows that associates can follow to resolve customer concerns. The policies and procedures must satisfy customer needs and support business goals. These require constant review and revisions as customer needs change and business evolves.
- Focus on customer satisfaction. Take ownership of customer issues and address pain points. Ensure the responses are accurate, of high quality, and are provided in a timely and effective manner. Measure and analyze customer satisfaction then implement improvements based on customer feedback.
- Develop goals, report progress, and meet and exceed KPIs. Create goals based on the updated metrics and report progress on a regular basis. Analyze statistics, generate insights, and provide recommendations.
- Perform other duties that may be assigned by the immediate supervisor and may have an impact on business operations and company goals.
- College graduate, preferably educational background in Finance, business administration, management, entrepreneurship, operations, or relevant work experience.
- Highly desirable: People Management, Project management, process improvement, problem management, incident management, and escalations management experience.
- Must have compliance and fraud or any relevant experience.
- A problem solver who has exceptional critical thinking, driven in implementing changes that will create an impact on the team, the business, and its customers.
- Experience managing teams of cross-functional technical and non-technical resources to produce robust solutions for escalated customers.
- Executive-level communication skills, both written and verbal.
- Exemplary customer service skills.
- Experience in building and scaling operations, particularly in a fast-paced FinTech environment.
- Experience in managing a team with more than 10 members is highly preferred but not required.
- International BPO experience and financial institution exposure are considered a plus.
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Country Operations Manager (Mauritius) @ Coins
- Collaborate with our global senior management team to spearhead local operations team management, with a primary focus on nurturing local relationships and ensuring the smooth operation of the office.
- Act as the point person for Government Relations: collaborate with local government teams to ensure compliance with all regulatory requirements, especially FSC, AMLO, and BoM.
- Take charge of overseeing and developing a high-performing team.
- Supervise budgeting, performance metrics, and financial milestones to achieve trading and user targets.
- Lead local key initiatives, including forging new partnerships and drive significant events with support from our global senior management team.
- Mauritian Nationality
- 3-5 years of proven success in a similar role - leading operations, and a record of high-performing teams.
- Experienced in building relationships with government relations and managing a local office.
- Communication, excellent written and verbal communication skills.
- Able to build and manage strong relationships with local teams, cross-functional colleagues, and external partners.
- Entrepreneurship mentality.
- Must be a self-starter and leader that assumes the risks and rewards of running an innovative sustainable operation.
- A passion for crypto and digital assets.
- Fluency in English is mandatory
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Country Manager (Mauritius) @ Coins
- Collaborate with our global senior management team to spearhead local operations team management, with a primary focus on nurturing local relationships and ensuring the smooth operation of the office.
- Act as the point person for Government Relations: collaborate with local government teams to ensure compliance with all regulatory requirements, especially FSC, AMLO, and BoM.
- Take charge of overseeing and developing a high-performing team.
- Supervise budgeting, performance metrics, and financial milestones to achieve trading and user targets.
- Lead local key initiatives, including forging new partnerships and drive significant events with support from our global senior management team.
- Mauritian NationalityA minimum of 5 years of proven success in a similar role - leading operations, and a record of high-performing teams.
- Experienced in building relationships with government relations and managing a local office.
- Communication, excellent written and verbal communication skills.Able to build and manage strong relationships with local teams, cross-functional colleagues, and external partners.
- Entrepreneurship mentality.
- Must be a self-starter and leader that assumes the risks and rewards of running an innovative sustainable operation.
- A passion for crypto and digital assets.
- Fluency in English is mandatory
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Wallet Operaions @ Coins
- Manage wallet and settlement team on day to day settlements
- Ensure that users’ cash in and out of the platform are completed
- Establish protocols and procedures to ensure timely settlement
- Identify issue and inefficiencies to improve our wallet operations
- Work with internal and external stakeholders on projects relating to wallet
- Other responsibilities allocated by management
- 5 years of experience in operations
- Good understanding of cryptocurrency exchange business
- Experience in leading a team
- Have a track record of leading projects to improve efficiency.
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Crypto OTC Sales (TH) @ Coins
- Build and maintain relationships with potential clients/existing clients
- Build strategic plan strategic plan, as well as understanding client needs
- Identify opportunities and develop relationships with Institutional investors and investment consultants
- Establishing rapport, questioning, listening, matching and closing opportunities.
- Lead new business meetings and closes sales to institutional investors and consultants
- Pitch actionable ideas that align with company’s objectives
- Act as a key person with the investment sectors to ensure active, passionate support of the sales and marketing process
- Collaborate with Product, Operations, Compliance, and management team to ensure requirements are met for partner integrations
- Assist and collaborate between clients and internal team to ensure successful onboarding process
- Holding a Bachelor's Degree majoring in Finance/Business Management-related course
- Understanding of startups, banking, FinTech, Bitcoin/Blockchain technology
- Knowledge and passionate about blockchain/cryptocurrency
- 2+ years of experience working in Thai capital market is a plus
- Ability to work well under pressure
- Lead generation and developing new account
- Self-driven and result-oriented, who can work with minimal supervision
- Great oral and written skill with business proficiency both English and Thai
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FX Sales Senior Associate @ Coins
- Source and conduct marketing calls to potential clients to establish rapport and identify client’s foreign exchange needs
- Service client’s requirements for all FX transaction needs
- Maintain existing client relationships and promote FX services
- Onboarding of new clients KYC documents and proper due diligence
- Updating of necessary KYC document annually if necessary
- Provide market feedback, forecast, and account update to immediate supervisor
- Maintain and track P&L on successful trades of clients for internal books and regulatory reporting requirements
- Ensure compliance with Company and other regulatory operating processes and controls
- Will do end-to-end transaction processes
- Other ad-hoc tasks
- 2-3 work experience (in Finance and Sales organizations)
- Bachelor’s Degree in Finance, Business Management, Economics or related discipline
- Detail-oriented
- Familiarity with Google suite
- Excellent communication skills
- Existing client portfolio/ network in relevant field
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Coins Champion (Volunteer) @ Coins
- Active supporter of Coins.ph
- Passionate community builders
- Crypto enthusiasts
- Monitor conversations in online community groups to make sure these are following community guidelines
- Maintain a safe and welcoming environment for members of the Coins Community
- Help grow and care for the Coins Community
- Assist new Coins Community members and answer frequently asked questions of users by redirecting them into our Help Center
- Give Coins team market feedback and suggestions
- Provide feedback and suggestions for improvement to the Coins.ph team
- Beta access to Coins Pro and latest updates (new tokens and services) to the Coins app
- Access to Champions and Coins team only Telegram and Discord groups
- Opportunity to share feedback directly with the Coins.ph team
- Online and offline meetups exclusive to Coins Champions and Coins team
- Special edition Coins merch for Coins Champions (coming soon)
- Learn to Earn priority access
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Junior Accountant @ Coins
- Prepare accurate accounting entries for multiple entities by compiling and validating reports submitted by other internal teams
- Assist in the timely and accurate monthly and annual closing of accounting books
- Substantiate financial transactions by keeping proper and useful supporting documents
- Reconcile financial discrepancies by collecting and analyzing available information
- Assist in the monthly preparation of tax filings
- Recommend financial actions by analyzing accounting options
- Maintain financial security by following internal controls
- Contributes to team effort by accomplishing related results as needed
- Ability to communicate effectively with an upbeat and positive attitude
- Ability to proactively look for solutions to current issues
- Assists in coordinating with other teams in reconciling financial information
- Assists in coordinating with external auditors to deliver timely audits
- Assists finance managers and corporate finance team in day-to-day operations
- College graduate, bachelor's degree in Accountancy
- CPA is an advantage
- 0-3years of relevant experience in the accounting or auditing field
- Experience in owning, maintaining, closing, and auditing books of accounts is a plus
- Practical accounting/auditing experience in a financial institution is preferred
- Big 4 experience is a plus
- Excellent attention to detail with strong analytical skills
- Good communication and organizational skills
- Team player
- Experience in Microsoft Office and Google Workspace applications is a plus
- Versed with accounting standards and principles
- Proven integrity in dealing with internal and external contracts and in implementing company data privacy
- Ability to work in a fast-paced environment
- Knowledgeable in digital currencies or financial institutions a plus
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Treasury Officer @ Coins
- Manages and executes daily cash processes such as bank transfers and foreign exchange transactions.
- Administer all daily fundings on time and accurately
- Coordinate fundings internally (management and within Finance team) and externally (banks and partners)
- Reviews all cash management transactions.
- Prepares the cash forecasts to determine the Company's cash position.
- Resolves and raises all cash issues in a timely manner.
- Posts daily and monthly reports on ending cash balances and operational receivable balances.
- Maintains and compiles all account balances.
- Performs bank account reconciliation.
- Provides data and supporting documents to the accounting team for journal entry preparation relating to cash management activity.
- Maintain banking relationships
- Maintain a system of policies and procedures that impose an adequate level of control over treasury activities
- Perform related duties as required
- Bachelor’s Degree, Majors in Finance/Economics/Business Management
- Prior experience in Treasury or Foreign Exchange (2-3 years)
- Proficient in Excel/Google Sheets
- High analytical skills
- Detail-oriented
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Legal Counsel (TH) @ Coins
- Provide clear and actionable counsel to the business on a broad range of legal and regulatory issues involving transactional, operational, and risk-related matters.
- Provide practical advice on legal issues and risks in a risk-tolerant, but the compliance-oriented environment, including the impact on the company's long-term strategy for business.
- Provide innovative legal solutions for complex projects involving new technologies to support commercial objectives including the analysis and advice on new regulatory guidance in the fintech industry such as BOT, SEC, AMLO related.
- Draft, review, and negotiate a range of commercial contracts, such as but not limited to vendor contracts and investment agreements.
- Assist in handling corporate housekeeping as necessary.
- Serve as part of a multi-jurisdiction legal team.
- Assist in the regulatory affairs of several jurisdictions, such as but not limited to SG, HK, TH, and China.
- Lead, guide, and drive licensing efforts and eliminating regulatory and operational blockers by collaborating with cross-functional teams internally and engaging with regulators.
- Qualified legal counsel (in a common law jurisdiction) with 5 to 7 years of legal experience in general corporate, M&A, regulatory compliance, and/or dispute resolution practices.
- Substantial experience in executing, developing, and successfully providing legal support for international expansion.
- Substantial experience translating complex, new regulatory guidance into actionable business guidance for market expansion strategies.
- Proven track record in leading/driving licensing efforts and working as part of a cross-functional team to launch new operations, products, and business lines.
- Excellent judgment, analytical rigor, clear communication, and business pragmatism.
- A good team player and enjoys working in a fast-paced, high-intensity environment.
- Motivated self-starter with a passion for payments and cryptocurrency and requires minimal supervision.
- Fluency in English with outstanding writing and communication skills.
- Must be located in Thailand.
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Market and Liquidity Risk @ Coins
- Responsible for the identification, analysis, measurement and management of market and liquidity risks arising from balance sheet portfolios, and trading and structuring business of Coins.ph.
- Provide support in the selection and implementation of investment and business strategies.
- Build infrastructure required for allocating, monitoring and reporting risk and performance vis-à-vis strategies and market developments.
- Provide analysis of new products/activities/services and processes.
- Preparing reports on the level of market and liquidity risks and any violations of the internal and external instructions that would expose the Company to risks.
- Help raise risk awareness, provide education and training to employees inside the organization.
- Create and maintain an external network with other senior risk managers, and relevant risk forums.
- Maintain awareness of changes in market and liquidity industry standards, best practices, and risk landscape to maintain professional competence
- Bachelor’s degree in Mathematics/Economics/Statistics/Accountancy /Finance/Business management or related field
- Over 5 years work experience in Market and Liquidity risk management, Finance, Accounting. and/or Audit or other relevant experience
- Familiarity with MLRM control frameworks and standards such as BSP regulations, ISO, COSO, and Basel II and III
- Well-developed organization and project management skills with proven ability to effectively manage time, prioritize, and handle multiple concurrent tasks
- Good written and verbal communication skills, ability to communicate from process owners to senior management
- Must have analytical capabilities to analyze and detect prospective risks and vulnerabilities.
- Must have excellent written and verbal communication skills with other risk management professionals to properly appreciate the company’s key risks and create effective risk management solutions.
- Must have a thorough understanding of accounting systems, financial ratios and tools, and a working knowledge of numerous market and liquidity monitoring languages.
- Must possess leadership abilities to motivate and manage their teams. If a threat happens, offer employees support, make suggestions, and manage the potential risk.
- Able to solve technical problems analytically and successfully manage information collection, analysis, reports, and other tasks. The MLRM Risk Manager must have outstanding problem-solving skills.
- Must be familiar with applicable banking regulations.
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Security GRC Manager (PH/SG) @ Coins
- Define, manage and update company's information security policies, standards, and processes in coordination with different business functions to protect infrastructure, business-critical data and customer information
- Ensure policies are consistently applied across company and monitor adherence to the defined governance principles to ensure expected value is delivered
- Serve as a SME on information security regulations and advise employees and management on information security requirement and recommendations
- Plan and deliver security awareness trainings and other awareness activities to the company’s employees
- Develop and enhance relationships with Business and Technology stakeholders to understand current challenges and establish a GRC framework to manage risk and compliance levels
- Coordinate and execute IT / IS risk assessments and reviews, providing risk-based recommendation and track the implementation of risk mitigation to completion
- Work with Tech team to develop and test IT business contingency and disaster recovery plans
- Liaise directly with Compliance and various backend Technology teams on regulator inspection, regulatory reporting, external audit, security certificate programs, and internal audit projects to assure compliance with financial regulations
- Coordinate and perform compliance activities and checks
- Conduct and manage external security due diligence checks and 3rd security risk management program that covers onboarding to off boarding
- Communicate and report to management, present security risks and recommendations in Risk Management Committees (RMC)
- Manage and track the company overall security program, projects and KPIs against the defined security roadmap and framework
- BS/MS in Computer Science / Cybersecurity with 5 years and above relevant experience in cyber security or information technology risk management in the banking / financial industry
- Proven experience in running security compliance programmes
- Experience maintaining information security standards and regulations such as NIST CSF, PCI DSS, ISO27001, GDPR, Philippines BSP, MAS TRM and other regulations
- Excellent relationship building and communication skills with the ability to engage people from diverse cultures and different levels
- Strong stakeholder management skills, with regional experiences to leverage on regional knowledge and resources
- Excellent planning and organizational skills with an ability to meet tight deadlines
- Good knowledge of cloud computing, networking, OS and its security aspects
- Proficient in English and Mandarin is a must to communicate with stakeholders from within the organisation
- CISSP, CISA, CRISC certifications will be an added advantage
- Hybrid work set-up, with offices located in Ortigas, Pasig and BGC;
- Friendly geo distributed team of experienced professionals, who happily joined us after working in well-known IT/product companies and perspective startups;
- Work and collaborate effectively with cross-functional compact teams which are constantly improving their tools, pipelines and working environment;
- Customer-driven development: we don't develop features without listening to our customers, each step makes the product more convenient, useful, secure and reliable for our users;
- Professional growth: we invest time and money in your career by sponsoring IT conferences, courses and trainings;
- Paid medical insurance, technical equipment at choice;
- Paid Sick and Vacation Leaves upon regularization.
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Java Developer (PH) @ Coins
- Develop complex JAVA code for applications
- Work closely with local/global engineering team and global product management team to develop high quality application
- Responsible for new development of game center product according to specific requirements
- Lead technology development and project execution resulting on time delivery
- Verify and conduct design document, define function, structure, interface and other specification
- Participate in and lead code reviews for developed features
- Responsible for digital products performance improvement
- Design and build solutions for different digital products integration
- Working with testing team to define, review, and execute test cases
- B.S. or above in Software Engineering, Computer Science, or related discipline
- 3+ years application development experience in JAVA
- Familiar with Java, Spring, Spring Cloud and related technologies
- Familiar with multi-tier application architecting
- Familiar with database
- Experience in performance optimization
- Experience in Agile development process
- Experience in industry digital products development
- Good written and oral English skills is a plus
- Familiar with crypto technology is a plus
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VIP Account Manager (PH) @ Coins
- Maintain and develop key account relationships to bring our products and services more readily available to our customers
- Understand customers need and attend to trading needs
- Fulfill client’s order needs for both OTC and support needed for their exchange platform in general
- Liaise with OTC trader and provide quotes to customers for block trades
- Other related tasks as assigned by reporting manager
- 1-4 years experience in relationship management
- Knowledge of cryptocurrency/ trading is a must
- Excellent analytical, and financial skills, with strong attention to detail
- Collaborate and communicate with stakeholders well
- Confident with using data to generate insights on your own. You know how to leverage data to make decisions and drive improvements
- You have a true passion for Coins.ph’s mission for financial inclusion across Southeast Asia and beyond
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Crypto OTC Sales (HK) @ Coins
- Source and conduct marketing calls to potential clients to establish rapport and identify client’s foreign exchange needs
- Service client’s requirements for all Crypto needs
- Maintain existing client relationships and promote Coins’ crypto services
- Onboarding of new clients KYC documents and proper due diligence
- Provide market feedback, forecast, and account update to business lead
- Maintain and track P&L on successful trades of clients for internal books and regulatory reporting requirements
- Ensure compliance with Company and other regulatory operating processes and controls
- 1-3 work experience (in Finance or Crypto organizations)
- Bachelor’s Degree in Finance, Business Management, Economics or related discipline
- Excellent communication skills
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Crypto OTC Sales (SG) @ Coins
- Source and conduct marketing calls to potential clients to establish rapport and identify client’s foreign exchange needs
- Service client’s requirements for all Crypto needs
- Maintain existing client relationships and promote Coins’ crypto services
- Onboarding of new clients KYC documents and proper due diligence
- Provide market feedback, forecast, and account update to business lead
- Maintain and track P&L on successful trades of clients for internal books and regulatory reporting requirements
- Ensure compliance with Company and other regulatory operating processes and controls
- 1-3 work experience (in Finance or Crypto organizations)
- Bachelor’s Degree in Finance, Business Management, Economics or related discipline
- Excellent communication skills
- Chinese Speaking is a plus
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Senior Crypto OTC Sales (SG) @ Coins
- Source and conduct marketing calls to potential clients to establish rapport and identify client’s foreign exchange needs
- Service client’s requirements for all OTC transaction needs
- Maintain existing client relationships and promote OTC services
- Onboarding of new clients KYC documents and proper due diligence
- Updating of necessary KYC document annually if necessary
- Provide market feedback, forecast, and account update to immediate supervisor
- Maintain and track P&L on successful trades of clients for internal books and regulatory reporting requirements
- Ensure compliance with Company and other regulatory operating processes and controls
- Will do end-to-end transaction processes
- Other ad-hoc tasks
- 2-3 work experience (in Finance and Sales organizations)
- Bachelor’s Degree in Finance, Business Management, Economics or related discipline
- Detail-oriented
- Familiarity with Google suite
- Excellent communication skills
- Existing client portfolio/ network in relevant field
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- Source and conduct marketing calls to potential clients to establish rapport and identify client’s foreign exchange needs
- Service client’s requirements for all FX transaction needs
- Bring the new FX clients to Coins.ph
- Maintain existing client relationships and promote FX services
- Onboarding of new clients KYC documents and proper due diligence
- Updating of necessary KYC document annually if necessary
- Provide market feedback, forecast, and account update to immediate supervisor
- Maintain and track P&L on successful trades of clients for internal books and regulatory reporting requirements
- Ensure compliance with Company and other regulatory operating processes and controls
- Will do end-to-end transaction processes
- Other ad-hoc tasks
- 4+ years work experience (in Finance and Sales organizations)
- Bachelor’s Degree in Finance, Business Management, Economics or related discipline
- Detail-oriented
- Familiarity with Google suite
- Excellent communication skills
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Crypto OTC Sales (PH) @ Coins
- Source and conduct marketing calls to potential clients to establish rapport and identify client’s foreign exchange needs
- Service client’s requirements for all Crypto needs
- Maintain existing client relationships and promote Coins’ crypto services
- Onboarding of new clients KYC documents and proper due diligence
- Provide market feedback, forecast, and account update to business lead
- Maintain and track P&L on successful trades of clients for internal books and regulatory reporting requirements
- Ensure compliance with Company and other regulatory operating processes and controls
- 1-3 work experience (in Finance or Crypto organizations)
- Bachelor’s Degree in Finance, Business Management, Economics or related discipline
- Excellent communication skills
- Chinese Speaking is a plus
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IT & IS Risk Manager (PH/SG) @ Coins
- Develops and/or reviews IT / IS risk management framework, policies and protocols.
- Perform and monitor risk assessments exercises, which comprise analyzing, identifying, measuring, and mitigating risks that impact all key business processes and systems.
- Coordinate and execute IT /IS risk assessments and reviews, providing risk-based recommendation.
- Prepare risk management and business contingency plans to develop a business continuity plan that will help to decrease risk factors.
- Develop and maintain good communication channels with other risk partners, such as Operational Risk Management, Outsourcing Risk Management, etc.
- Creates and presents IT / IS risk reports and proposals to the Head of Risk Management and Head of GRC, executive leadership, and senior staff.
- Oversees and reviews the insurance policies of the company related to IT / IS.
- Help raise risk awareness, provide education and training to employees inside the organization.
- Create and maintain an external network with other senior IT risk managers, and relevant risk forums.
- Maintain awareness of changes in IT industry standards, best practices, and risk landscape to maintain professional competence
- Must have analytical capabilities to analyze and detect prospective risks and vulnerabilities
- Must have excellent written and verbal communication skills with other IT risk management professionals to properly appreciate the company’s key risks and create effective risk management solutions
- Must have a thorough understanding of IT systems, networks and infrastructure components and a working knowledge of numerous computer programming languages
- Must possess leadership abilities to motivate and manage their teams. If a threat happens, offer employees support, make suggestions, and manage the potential risk
- Able to solve technical problems analytically and successfully manage information collection, analysis, reports, and other tasks. The IT Risk Manager must have outstanding problem-solving skills
- Must be familiar with applicable banking regulations
- Bachelor’s degree in Accountancy /Finance/ Computer Science/ Information Systems or related field
- Over 5 years work experience in IT risk management, compliance, audit or other relevant experience (e.g., IT Governance/ Information Security/ IT Compliance)
- Experience with non-IT process reviews and/or integrated audits with data analytics application
- Strong working knowledge on the following IT-related processes: a) IT General Controls; b) Cyber/ Information Security and Data Privacy; c) IT Operations; d) IT Governance and risk management process; e) Business Continuity Management; f) Systems Development Life Cycle; g) Change Management; h) IT Application Controls
- Familiarity with IT control frameworks and standards such as COBIT, ITIL, NIST-CSF, and ISO 27001
- Demonstrated success in identifying IT and security risks in complex technology environment and providing recommendations on controls/processes to mitigate the risks.
- Well-developed organization and project management skills with proven ability to effectively manage time, prioritize, and handle multiple concurrent tasks
- Good written and verbal communication skills, ability to communicate from process owners to senior management
- With professional certification in IT audit, IT risk and governance, and information security (e.g. CRM/ISO 31000/CISA/ CISSP/ COBIT5/ ISO 27001 Lead Auditor/ CRISC)
- Experience in performing reviews or audits of AWS cloud security- and operations-related services.
- Familiarity with CI/CD process and related tools
- Familiarity with AWS Elastic Kubernetes Services and related integrations to AWS
- Working knowledge of SOC1, SOC2 and/or data privacy reviews
- Experience in development, integration, and application of data analytics in audit methodology
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Finance Business Partner (BP) / Finance Business Analyst (BP) - Junior to manager @ Coins
- Financial data management:
- Collaborate with stakeholders, including business leaders, product managers, data engineers and developers, to gather, design and document detailed business requirements of the product features from a finance perspective.
- Work closely with the stakeholders to standardise the global data framework and data storage, especially on the definition of financial data from relevant product modules/systems and to reconcile the internal flows and the internal flows to third party sources of truth.
- Collaborate with QA teams to define test cases and ensure the data flow logics work properly before product features go live.
- Business Analysis and Business Partnering:
- Analyze financial data and key performance indicators (KPIs) to provide insights and recommendations to business units.
- Monitor financial performance against budgets and forecasts, identifying variances and potential risks or opportunities.
- Collaborate with department heads and business leaders to understand their financial needs and objectives and serve as a trusted advisor by providing financial guidance, scenario analysis, and decision support with relevant financial data analysis.
- Act as a liaison between the finance department and other business units, fostering effective communication and collaboration.
- Risk Assessment and Compliance:
- Assist in identifying and mitigating financial risks associated with the products and services.
- Ensure compliance with regulatory requirements and industry standards.
- Documentation:
- Understand the finance audit requirements, and create and maintain comprehensive documentation of business processes, workflows, and project plans, and necessary supportings.
- Recommend and implement best practices to enhance business processes, and prepare reports and presentations to communicate findings and recommendations to stakeholders.
- Project Management:
- Participate in project planning and management, ensuring projects are delivered on time and within budget.
- Monitor project progress and report on key milestones to stakeholders.
- Strong analytical skills with proficiency in financial modeling and data analysis tools.
- Proven experience as a BP/BA in the fintech industry or a related financial domain is a must for senior position; fresh graduates are welcome to apply.
- Knowledge of financial regulations, compliance, and risk management.
- Excellent communication and interpersonal skills for effective stakeholder engagement.
- Project management experience and familiarity with project management tools.
- Ability to work independently and as part of cross-functional teams.
- Attention to detail and a problem-solving mindset.
- Certification in accounting/finance/business analysis (e.g.CIMA, CFA, ACCA/CPA,MBA) is a plus.
- Bachelor's degree in finance, business, accounting, financial engineering, or a related field.
- A master's degree is a plus.
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Senior Compliance Manager (TH) @ Coins
- Develop and implement compliance policies, procedures, and controls in accordance with applicable laws and regulations.
- Maintain effective communication channels with regulators such as AMLO, SEC, and law enforcement agencies.
- Conduct regular audits and reviews to assess compliance with regulatory requirements and internal policies.
- Monitor and analyze changes in regulatory frameworks and communicate updates to relevant stakeholders.
- Collaborate with cross-functional teams to ensure compliance considerations are integrated into business processes and systems.
- Conduct due diligence on prospective clients, partners, and service providers to assess their compliance with regulatory standards.
- Assist in the preparation and submission of regulatory reports and filings.
- Provide guidance and training to employees on compliance matters, including AML/KYC procedures and data privacy.
- Investigate and respond to compliance incidents, including conducting internal investigations and implementing corrective actions.
- Stay updated on industry trends, emerging regulations, and best practices in digital asset compliance.
- Bachelor's degree in Law, Business, Finance, or a related field. Advanced degree or professional certifications in compliance or a relevant discipline is a plus.
- Minimum 3-5 years of experience in compliance, preferably in the digital asset or cryptocurrency industry.
- Strong knowledge of regulatory frameworks and compliance requirements related to digital assets, such as AML/KYC, CFT, data privacy, and consumer protection.
- Familiarity with blockchain technology and its implications for compliance.
- Excellent understanding of financial systems and transaction monitoring.
- Effective communication and interpersonal skills to collaborate with stakeholders at all levels, including regulators and law enforcement agencies.
- Ability to adapt to a fast-paced and evolving regulatory landscape.
- High level of integrity, professionalism, and ethical conduct.
- Fundamental knowledge on PDPA law is a plus
- This position is open for Thai nationality only
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FX Sales Associate (PH) @ Coins
- Source and conduct marketing calls to potential clients to establish rapport and identify client’s foreign exchange needs
- Service client’s requirements for all FX transaction needs
- Maintain existing client relationships and promote FX services
- Onboarding of new clients KYC documents and proper due diligence
- Updating of necessary KYC document annually if necessary
- Provide market feedback, forecast, and account update to immediate supervisor
- Maintain and track P&L on successful trades of clients for internal books and regulatory reporting requirements
- Ensure compliance with Company and other regulatory operating processes and controls
- Will do end-to-end transaction processes
- Other ad-hoc tasks
- 2-3 work experience (in Finance and Sales organizations)
- Bachelor’s Degree in Finance, Business Management, Economics or related discipline
- Detail-oriented
- Familiarity with Google suite
- Excellent communication skills
- Chinese Speaking is a plus to communicate with Chinese speaking clients
- Existing client portfolio/ network in relevant field
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Head of Compliance (TH) @ Coins
- Develop and implement compliance policies, procedures, and controls in accordance with applicable laws and regulations.
- Maintain effective communication channels with regulators such as AMLO, SEC, and law enforcement agencies.
- Conduct regular audits and reviews to assess compliance with regulatory requirements and internal policies.
- Monitor and analyze changes in regulatory frameworks and communicate updates to relevant stakeholders.
- Collaborate with cross-functional teams to ensure compliance considerations are integrated into business processes and systems.
- Conduct due diligence on prospective clients, partners, and service providers to assess their compliance with regulatory standards.
- Assist in the preparation and submission of regulatory reports and filings.
- Provide guidance and training to employees on compliance matters, including AML/KYC procedures and data privacy.
- Investigate and respond to compliance incidents, including conducting internal investigations and implementing corrective actions.
- Stay updated on industry trends, emerging regulations, and best practices in digital asset compliance.
- Bachelor's degree in Law, Business, Finance, or a related field. Advanced degree or professional certifications in compliance or a relevant discipline is a plus.
- Minimum 3-5 years of experience in compliance, preferably in the digital asset or cryptocurrency industry.
- Strong knowledge of regulatory frameworks and compliance requirements related to digital assets, such as AML/KYC, CFT, data privacy, and consumer protection.
- Familiarity with blockchain technology and its implications for compliance.
- Excellent understanding of financial systems and transaction monitoring.
- Effective communication and interpersonal skills to collaborate with stakeholders at all levels, including regulators and law enforcement agencies.
- Ability to adapt to a fast-paced and evolving regulatory landscape.
- High level of integrity, professionalism, and ethical conduct.
- Fundamental knowledge on PDPA law is a plus
- This position is open for Thai nationality only
-
Quantitative Trading Manager (SH) @ Coins
- Develop our market-making strategies for the cryptocurrency exchange
- Provide order book depth and liquidity using in-house working capital
- Ensure users trading on exchange are able to trade without irregular price movements
- Aggregate liquidity from other exchanges to minimize slippage for users on exchange
- Working closely with Coins’ engineering team, business partners, and service providers to drive product development of Coins’ quantitative trading system.
- Evaluate, structure, and execute digital currency transactions, including financing and hedging strategies
- 5+ years of front-office quantitative trading work experience, preferably in Crypto or FX
- Candidates will be considered for other seniority positions based on suitability.
- Have a deep foundation in statistics and quantitative finance, rich experience in system construction and demand analysis, and good data processing and analysis capabilities.
- Solid understanding of the financial markets, market microstructure, liquidity concepts, and risk exposure mitigation
- Able to code in Java, Golang, Python, C++ or any other programming language for quantitative strategy.
- You’re biased toward action, are a great collaborator, and can distill complex plans into clear and actionable tasks
- Ability to excel in a fast-paced, highly analytical environment where multi-tasking and short timelines are met with consistent ability to achieve results
- Able to perform under pressure when required
- Extremely comfortable with data and can harness it effectively to generate insights on your own. You know how to leverage data to make decisions and drive improvements
- You’re able to roll up your sleeves and do whatever it takes to get the task at hand done
- You have a true passion for Coins.ph’s mission for financial inclusion across Southeast Asia
- Fluent in English
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- Architecture planning and core function development of trading platform and related Internet finance platform;
- Deeply understand system architecture and framework, analyze and improve system quality, performance and safety, and solve technical problems in development;
- Strong sense of responsibility, responsible for the code written by myself.
- At least 1 year trading exchange experience;
- Familiar with Linux system;
- Proficient in Spring framework, SpirngCloud, SpringMVC, SpringBoot and MyBatis;
- Familiar with SQL, understand Mysql and related distributed storage technology;
- Familiar with distributed, cache, message and other mechanisms, with distributed application development experience
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Backend Engineer (Java) @ Coins
- Architecture planning and core function development of trading platform and related Internet finance platform;
- Deeply understand system architecture and framework, analyze and improve system quality, performance and safety, and solve technical problems in development;
- Strong sense of responsibility, responsible for the code written by myself.
- At least 1 year trading exchange experience;
- Familiar with Linux system;
- Proficient in Spring framework, SpirngCloud, SpringMVC, SpringBoot and MyBatis;
- Familiar with SQL, understand Mysql and related distributed storage technology;
- Familiar with distributed, cache, message and other mechanisms, with distributed application development experience
-
Business Success Manager @ Coins
- Facilitate successful processing of onboarding documents of Coins.ph business partners
- Ensure each partner is compliant to local and international regulatory standards followed by Coins.ph
- Build trusted relationships with partners to align with overall company goals
- Deliver and help with the team on the day-to-day partnerships deliverables
- Work closely with relevant departments to resolve issues.
- Demonstrate clear, effective, and professional communication.
- Meet and exceed performance metrics such as quality, productivity, first contact resolution, and attendance.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures.
- Perform other duties that may be assigned by the immediate supervisor and may have an impact on business operations and company goals.
- Educational background in business administration, management, finance, entrepreneurship, operations, or relevant work experience.
- Preferably have experience in customer service and BPO. Exposure to financial services/institutions and financial technology industries is highly desirable.
- Has knowledge of Google Suite programs.
- Strong verbal and written communication skills in both English and Filipino.
- Keen to details and able to work with minimal to no supervision.
- Has a track record for getting things done - drive, ownership, and execution are at the core of our culture.
- Quick learner and thrives in a fast-paced environment
- Good communication and coordination skills, good psychological quality
- Highly trustworthy and extremely organized.
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Crypto Business Development Manager (PH) @ Coins
- Responsible for the expansion with Internet enterprises run by Chinese in the Philippines, and grasp the potential business opportunities within the region
- Develop, follow up and maintain new potential local customers
- Plan, develop and implement sales strategies and modify them according to potential customers
- Keep abreast of competitors’ service dynamics, prices and market conditions, as well as sales techniques and promotion methods
- Communicate and cooperate with the operation, customer service and marketing teams of the company
- Excellent Mandarin proficiency (verbal and written) is a MUST
- Understand the local market and have local experience
- Good communication and coordination skills, good psychological quality and business negotiation skills
- More than 2 years working experience in external operational negotiation, marketing and other related fields
- Local experience in the Philippines is preferred
Coins is hiring a SOC Engineer
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Coins is hiring a KYC Specialist (PH)
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Coins is hiring a Junior Admin
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Coins is hiring a Customer Escalations Manager
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Coins is hiring a Country Operations Manager (Mauritius)
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Coins is hiring a Wallet Operaions
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Coins is hiring a Crypto OTC Sales (TH)
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Coins is hiring a FX Sales Senior Associate
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Coins is hiring a Coins Champion (Volunteer)
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Coins is hiring a Junior Accountant
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Coins is hiring a Treasury Officer
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Coins is hiring a Legal Counsel (TH)
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Coins is hiring a Market and Liquidity Risk
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Coins is hiring a Security GRC Manager (PH/SG)
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Coins is hiring a Java Developer (PH)
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Coins is hiring a VIP Account Manager (PH)
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Coins is hiring a Crypto OTC Sales (HK)
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Coins is hiring a Crypto OTC Sales (SG)
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Coins is hiring a Senior Crypto OTC Sales (SG)
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Coins is hiring a Senior FX Sales Manager
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Coins is hiring a Crypto OTC Sales (PH)
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Coins is hiring a IT & IS Risk Manager (PH/SG)
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Coins is hiring a Finance Business Partner (BP) / Finance Business Analyst (BP) - Junior to manager
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Coins is hiring a Senior Compliance Manager (TH)
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Coins is hiring a FX Sales Associate (PH)
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Coins is hiring a Head of Compliance (TH)
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Coins is hiring a Quantitative Trading Manager (SH)
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Coins is hiring a Backend Engineer
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Coins is hiring a Backend Engineer (Java)
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Coins is hiring a Business Success Manager
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Coins is hiring a Crypto Business Development Manager (PH)
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